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Added 6 mins ago
Associate Development
Innergex
Vancouver, BC
Full-time
…convinced that generating power from renewable sources will lead the way to a better world. We remain committed to responsible growth that balances people, our planet, and prosperity. We…
Added 6 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…will support Principal Investigators with data collection tool development, electronic data capture implementation, and data management. The incumbent will also contribute to platform…
Added 21 mins ago
Volunteer Program Coordinator - Full-Time
City of Thunder Bay
Thunder Bay, ON
Full-time
In this role, you will lead the development, promotion, and delivery of the Recreation & Culture volunteer program while recruiting, training, and supporting volunteers for programs and…
Added 35 mins ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 35 mins ago
Sales Manager
AXIS Real Estate Solutions Inc.
Surrey, BC
Contract
…from concept through completion, including marketing strategy development, to ensure strong value for homebuyers and lasting pride of ownership. The company has helped bring close to 5,000…
Added 35 mins ago
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 35 mins ago
Internal Auditor (Business Control & IT)
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Full-time
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Added 35 mins ago
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Added 35 mins ago
ERP Business Analyst
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Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 35 mins ago
Industrial Software Validation|
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Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 35 mins ago
Designer, Development (Tooling)
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Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 35 mins ago
Test Engineering Technologist
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Bolton, ON
Full-time
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Added 35 mins ago
Material Handler
Husky Technologies
Bolton, ON
Full-time
…an ambitious growth strategy that means exceptional career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the…
Added 35 mins ago
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 51 mins ago
Product Development Engineer|
Husky Technologies
Bolton, ON
Full-time
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Added 1 hour ago
AUTOMATION ENGINEER
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$70,000 to $112,000 CAD / year
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HMI Development on platforms such as: Factory Talk View, Wonderware or Ignition
Added 1 hour ago
Senior Full Stack Developer – Java / Angular
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Software development experience building web applications and backend services.
Added 1 hour ago
Thrift Store Donations & Retail Associate - Casual
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Full-time
Assist the TS Team Lead and TS Manager in the orientation, training of TS team members/volunteers.
Added 1 hour ago
Manger, F&B / Culinary Operations - Chances Maple Ridge
Lahal Management LP
Maple Ridge, BC
$60,000 to $70,000 CAD / year
Full-time
…service standards of the F&B department. This includes menu development, supervising daily operations, managing staffing levels, supporting culinary execution, and ensuring compliance with…
Added 1 hour ago
MAC Cross Iron Mall - Keyholder Part Time - Calgary AB
Estée Lauder Companies
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…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 1 hour ago
PEGA LSA
Tata Consultancy Services
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$90,000 to $110,000 CAD / year
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Added 1 hour ago
Guidewire Developer
Avanciers Inc.
Toronto, ON
$85 to $105 CAD / hour
Contract
As the Guidewire Lead Developer, you will spearhead the design, core development, and architectural evolution of our Guidewire cloud and on-prem ecosystems. Focusing heavily on PolicyCenter…
Added 1 hour ago
Salesforce Technical Lead
Capgemini
Montreal, QC
$120,000 to $130,000 CAD / year
The ideal candidate is a hands-on Salesforce Technical Lead who combines deep Financial Services Cloud expertise with strong leadership capabilities. This individual should be comfortable…
Added 1 hour ago
Salesforce Technical Lead
Capgemini
Toronto, ON
$120,000 to $130,000 CAD / year
This is a hands-on technical leadership role requiring a strong blend of solution architecture, technical design, development leadership, and enterprise integration expertise. The…
Added 1 hour ago
Delivery Manager
Capgemini
Mississauga, ON
12+ years of experience in Service delivery, development, maintenance, and support projects.

Fendi

Senior Client Advisor - Oakridge, Vancouver

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Position

The Senior Client Advisor is responsible for providing outstanding customer service, exceeding their sales goals, and mentoring the other sales associates. Through product knowledge, elevated operational foresight, they will build an outstanding internal and external client experience and supports Fendi's dedication to excellence.

Job Responsibilities

Business Development:

Analyze individual business, propose, and implement action plans to improve results, generate sales crafting new clients and reactivating former ones.
Work closely with the leadership team to ensure that appropriate stock and assortment levels are available.
Continuously empower sales staff to meet assigned sales and performance-based goals; including lead by example in sales.
Build and maintain client book; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.
Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).
Must maintain open/ongoing communication and positive relationship with store management, peers and other levels of company personnel.
Achieve top seller status: the highest performance in high-end sales, and the highest in Peekaboo sales, thus overall highest in volume.

Client Management

Lead customer service quality, to meet customer expectations by offering excellent customer service standards.
Develop dedicated Fendi customers, implement appropriate CRM tools and maintain customer database.
Act as brand ambassador to strengthen/build relationships with VIP clientele/prospect customers.
Achieve positive Mystery Shop results.
Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
Proficient and accurate use of POS system and other software as the need arises, updating customer database.
Be a Fendi Ambassador at all times.
Follow Fendi grooming guidelines.

Operations Excellence

Complete all vital administrative paperwork (i.e. transfers, consignments, reservations, etc…) in a timely manner.
Review and submit sales and operational reports to management in adherence to company’s critical metrics and policies.
Ensure maintenance of cycle counts, inventory accuracy and shrink requirements in department as advised.
Follow all company policies and procedures.
Maintain merchandising standards per VM standards.
Know the best sellers and have them on display all the time. Replenish sell through of stock.
Perform regular store maintenance functions as needed or assigned.
May have responsibility for opening/closing the store as needed, including morning team meeting.
Assist in maintaining visual standards with direction from VM, corporate and management.
Follow Health & Safety guidelines.

Profile

Minimum 5 years’ experience, luxury retail preferred
Minimum High School Degree
Strong drive for results; goal oriented
Excellent interpersonal skills: the ability to communicate optimally both verbally and in writing
Ability to use POS system and its inventory management functions
Organizational and strong digital literacy required: technologically savvy
Ability to advise a team
Foreign language skills are a plus
Ability to work collaboratively in a team environment
Ability to lift boxes / weight up to 10 lbs
Must have flexible availability: some nights, weekends, and holidays nn

Additional Information

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

The base compensation for this role is $26 hourly plus commission. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

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More about this job

Responsibilities

Drive luxury sales and business development by building client relationships, meeting sales goals, and delivering exceptional customer service. Mentor sales associates and support store operations, including inventory accuracy, merchandising, reporting, and compliance with company policies.

Requirements

Requires at least five years of experience, preferably in luxury retail, and a minimum high school degree. Candidates should have strong sales and interpersonal skills, POS and inventory system proficiency, digital literacy, teamwork and mentoring abilities, and flexible availability for some evenings, weekends, and holidays.

Skills

Luxury Retail Sales
Customer Service
Business Development
Sales Goal Achievement
Team Mentoring
Product Knowledge
Customer Relationship Management Tools
Point-of-Sale Systems
Inventory Management
Merchandising
Sales Reporting
Communication
Team Collaboration
Digital Literacy
Store Operations

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Paid Time Off
Holiday Pay
401(k)
Employee Discount
Bonus Structure

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Client Advisor
Sales Goals
Business Development
Client Book
Customer Database
VIP Clientele
Mystery Shop
Point-of-Sale System
Inventory Management
Cycle Counts
Inventory Accuracy
Shrink Control
Visual Merchandising
Product Knowledge
Sales Reporting
Store Operations
Clienteling
Fendi
Peekaboo
Repairs
Special Orders
Returns
Health And Safety

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