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Added 33 mins ago
T
Spécialiste Saisonnier de l'Expérience Client | Seasonal Customer Experience Specialist, Royalmount Mall
Tesla
Montreal, QC
- Part-time
…educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery,…
Added 33 mins ago
KA
FT Sales Associate -Westfarms Shopping Center, West Hartford, CT
Kiokii and...
Markham, ON
- $16.95 to $17.95 USD / hour
- Full-time
We are thrilled to announce the opening of our new store at Westfarms Shopping Center, West Hartford, Connecticut , USA, and we are looking for enthusiastic applicants to join our team as a…
Added 1 hour ago
R
Team Lead (Full time) - Fairview Park Mall - Kitchener
RW&CO
Kitchener, ON
- Full-time
Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.
Added 1 hour ago
NC
Customer Service Representative / Return Agent - Halifax Airport
National Car Rental
Enfield, NS
- Internship
Opening available at the following branch location:
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Alice, BC
- Full-time
The Port Alice Health Centre has an opening for a Family Physician to join a team of dedicated health care professionals providing primary and urgent care services to a community of 1,200…
Added 2 hours ago
RD
Branch Operations Assistant
RBC Dominion Securities
Toronto, ON
- Full-time
Complete administrative and operational tasks to support Advisor teams: process incoming and outgoing funds, process account opening and maintenance documentation, etc.
Added 2 hours ago
T
Spécialiste Saisonnier de l'Expérience Client | Seasonal Customer Experience Specialist, Royalmount Mall
Tesla
Montreal, QC
- Part-time
…educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery,…
Added 3 hours ago
Underground Heavy Equipment Technician
B2GOLD
NU
…not selected for employment with B2Gold Nunavut or we have no current work available that is suitable for your skill set, B2Gold Nunavut may share your application material with our…
Added 3 hours ago
S
Admitting and Administrative Clerk, Eating Disorder Clinic - BC Children's Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
…meetings, following up on action items, filing, routing paperwork, opening and forwarding mail, faxing, photocopying, preparing mailers and information, arranging for courier, circulating…
Added 5 hours ago
TM
Community Coordinator- Vancouver, BC
Tribe Management inc
AB
- $42,000 to $45,000 CAD / year
- Full-time
Tribe has an immediate opening for a Community Coordinator to join our administrative team.
Added 5 hours ago
Sample Reception Technician
University of Guelph
Guelph, ON
If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Added 6 hours ago
A-
Contractor Driving Instructor - Camrose
AMA - Alberta Motor Association
Camrose, AB
- Full-time
We’re always on the lookout for great talent! While we may not have an immediate opening, we’re building a pool of strong candidates for current and future opportunities.
Added 7 hours ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Toronto, ON · North York, ON
- $18.5 to $19.25 CAD / hour
- Part-time
Stay current with the market competition, fashion trends, and client shopping behaviors.
Added 8 hours ago
C
Part-Time Sales Lead - Stuart Weitzman
Caleres
Toronto, ON
- Part-time
Stay current with the market competition, fashion trends, and client shopping behaviors.
Added 9 hours ago
B-
Superintendent, Project Operations
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
Establish and implement construction policies and procedures; ensure plans, specs, shop drawings, and schedules are current to support effective site execution and meet project targets.
Added 9 hours ago
KK
Compounder – Manufacturing
kdc/one, Knowlton
Knowlton, QC
- Full-time
Collect required samples in accordance with current procedures
Added 9 hours ago
Superintendent, Project Operations
B2GOLD
NU
Establish and implement construction policies and procedures; ensure plans, specs, shop drawings, and schedules are current to support effective site execution and meet project targets.
Added 10 hours ago
BC
Radiological Technologist, Pediatric Procedures, Diagnostic Imaging X-Ray
BC Children's Hospital, Vancouver
Vancouver, BC
- Part-time
…as selecting required stock items and direct purchase items, opening wrappings, maintaining sterility of contents, disposing of items after the procedure according to hospital policy and…
Added 11 hours ago
PH
Mental Health Registered Nurse/Registered Psychiatric Nurse, New St. Paul's Hospital
Providence Health Care
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
Opening in February 2027, the new St. Paul’s Hospital is one of the most technologically advanced and ambitious healthcare projects in Canada, bringing together digitally enabled care,…
Added 11 hours ago
RM
Lifeguard/Instructor
Rural Municipality of Springfield
Springfield, MB
- Part-time
Assist with pool opening and closing procedures as assigned.
Added 11 hours ago
S
Field Service Heavy Duty Mechanic (Surface Drills)
Sandvik
Leduc, AB · AB · BC · Alberta
- Full-time
Currently, we have an opening for a Field Service Technician (Surface). At Sandvik, the Field Service Technician (Surface) is responsible for the troubleshooting, repair, and maintenance of…
Added 11 hours ago
BD
Specialist, Environment
Burgundy Diamond Mines
Yellowknife, NT
- Full-time
What is your employment status with Ekati? * --Select-- Never worked at Ekati Current Employee Former Employee Current Contractor Former Contractor
Added 11 hours ago
BD
Team Lead Environmental Specialist
Burgundy Diamond Mines
Yellowknife, NT
- Full-time
What is your employment status with Ekati? * --Select-- Never worked at Ekati Current Employee Former Employee Current Contractor Former Contractor
Added 11 hours ago
Maintenance Supervisor
Ferrero
Brantford, ON
We have a current opening for a Maintenance Supervisor and are actively reviewing applications.
Added 12 hours ago
C
SERVICE WRITER/WORK ORDER ADMINISTRATOR
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
…auto mechanics, and yard. This position is responsible for opening work orders as repair and service needs come in, keep them moving through daily follow-up with technicians, supervisors,…

Ferrero

CSU Specialist

Toronto, ON, Canada
North York, ON, Canada

Hybrid

The base salary range for this position is $83,981.00 - $111,974.00 annually.

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Job details

Pay: The base salary range for this position is $83,981.00 - $111,974.00 annually.
Workplace: Hybrid
Experience: Minimum 3-5 years of experience in consumer research in Consumer Packaged Goods, ideally both on the manufacturer and agency sides
Posting language: English
Posted: Sep 24, 2026

Original job description

About the Role:

We have a current opening for a Consumer Research & Insights Specialist and are actively reviewing applications.

As the Consumer Research & Insights Specialist, Canada, you will help transform consumer and shopper data into insights that drive business decisions across Ferrero's brands and categories. Working closely with the Consumer & Shopper Understanding (CSU) Manager and cross-functional partners, you'll support research initiatives, analyze multiple data sources, and develop reports that identify opportunities and inform strategy.

In this role, you'll build expertise in consumer insights, market research, and syndicated data analysis while helping answer key business questions through primary research and data-driven recommendations. You'll also collaborate with industry-leading partners, including Nielsen and Numerator, to uncover actionable insights and keep the business connected to evolving consumer and market trends.

This role is hybrid, and will be based out of our Canada Commercial Offices in North York.

Job Location: 5140 Yonge Street, Suite 1000 Toronto, Ontario M2N 6L7
Work Arrangement: Hybrid

Main Responsibilities:

Business Performance Reporting and Analysis: Deliver monthly cross category reporting of volume, sales and share by channel and analysis of performance drivers
Business Performance Measurement: Lead analysis of Nielsen Retail Panel, Numerator Consumer Panel, and the BVC equity measurement tool to measure business performance and identify opportunities for growth.
Research Planning and Budgeting: In collaboration with the brand teams, define consumer research needs with respect to brand strategies, budget for those needs, and execute plan within budget. Identify capability gaps, emerging needs, and new technologies that will create competitive advantage
Project and Stakeholder Management: Manage projects with respect to timing, budget, agreed deliverables, and needs of multiple stakeholders.
Inform and Influence: Analyze results and communicate in a clear and compelling manner to influence decisions.
Multicultural Marketing: Take the lead on Multicultural Marketing capturing key consumer and market insights leading to the articulation of a preliminary strategy and the optimization of areas of focus for execution.
Shopper Insights: Generate channel and shopper insights that help Ferrero and Retailers optimize performance

About You:

Minimum 3-5 years of experience in consumer research in Consumer Packaged Goods, ideally both on the manufacturer and agency sides
Bachelor’s degree in business, marketing research, or social sciences is preferred
Advanced knowledge of syndicated data (Nielsen/Circana/Numerator) or other qualitative/analytical related areas
Proficiency in Nielsen/Numerator database structure, metrics, and analytical tools
General understanding about a range of quantitative and qualitative research methods including concept testing, sensory evaluation, communication testing, packaging and graphics testing, price testing, test marketing, segmentation, attitude and usage research, advertising tracking and brand equity measurement
Strong analytical skills and experience translating consumer and market data into actionable insights
Strong project management skills
Sound commercial understanding and marketing acumen
Demonstrated understanding of statistical analysis including multivariate methods
Demonstrated understanding of Canadian consumer culture and trends
Excellent skills in oral and written communication and in formal presentations
Insightful, analytical, curious, articulate, passionate, flexible, organized, collaborative, proactive, strategic thinker, consulting mindset
Advanced skills in PowerPoint and Excel

Artificial Intelligence Disclosure As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

The base salary range for this position is $83,981.00 - $111,974.00 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

Careers with caring built in - discover our benefits here.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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More about this job

Responsibilities

The specialist will transform consumer and shopper data into actionable insights to drive business decisions across Ferrero's brands. They will manage research projects, analyze performance metrics, and collaborate with cross-functional teams to inform brand strategy.

Requirements

Candidates should have 3-5 years of experience in consumer research within the Consumer Packaged Goods industry. A bachelor's degree in business, marketing research, or social sciences is preferred, along with advanced proficiency in syndicated data tools.

Skills

Consumer research
Market research
Syndicated data analysis
Nielsen
Numerator
Data analysis
Project management
Multicultural marketing
Shopper insights
Statistical analysis
Multivariate methods
PowerPoint
Excel
Brand equity measurement
Communication
Strategic thinking

Benefits

Health insurance
Retirement plans
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Consumer Research
Insights
Consumer Packaged Goods
Nielsen
Numerator
Circana
Syndicated Data
Market Research
Data Analysis
Project Management
Multicultural Marketing
Shopper Insights
Statistical Analysis
Multivariate Methods
Brand Equity
Concept Testing
Sensory Evaluation
Packaging Testing
Price Testing
Segmentation
Attitude and Usage Research
Advertising Tracking
PowerPoint
Excel
Commercial Understanding
Marketing Acumen
Strategic Thinking
Consulting Mindset
Business Performance Reporting
Retail Panel

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