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Ferrero

Production Shift Supervisor

Brantford, ON, Canada

The base compensation range for this position is $75,000.00 - $90,000.00.

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Job details

Pay: The base compensation range for this position is $75,000.00 - $90,000.00.
Posting language: English
Posted: Oct 9, 2026

Original job description

About the Role:

We have a current opening for a Production Shift Supervisor - and are actively reviewing applications.

The Production Shift Supervisor will coordinate the team members on the production line for the production execution during the shift and ensure productive factors availability (raw materials, packaging, and people) following Manager guidelines.

Hiring multiple positions:

Nutella Preparation: Experience in food manufacturing required

Nutella Biscuits: Start-up and ongoing operation of our new, Nutella Biscuits production line

Schedule:

12 hour Continental Shift, alternating bi-weekly between Day Shift (6am-6pm) and Night shift (6pm-6am)

Main Responsibilities

Resource Availability
• Ensures the availability of packaging, semi-finished product and raw materials for the shift
• Manages and resolves availability issues related to packaging, semi-finished product and raw materials
• Prepares picking list for raw materials and semi-finished products
• Support the Production Performance Analyst in the monthly inventory adjustment
• Ensures left over items (finished, semi-finished, bulk, raw materials) are returned to warehouse at the end of the week

Production Planning/Shift Hand over
• Supports the planning of the operating activities on the lines within area of competence
• Prints the production programs and the production models and completes all the necessary actions shared with the Production Manager for the production program execution
• Supports the Local Planning Department and the Team leaders for the in process changes of quantity to produce
• Supervises changeover activities, together with the Quality Department and Packaging Component Providers
• In conjunction with Team Leaders and Maintenance, participates in and supports the equipment start up of the line of area of competence
• Verify and inspects cleaning activities completed by Operators and Team Leaders
• Completes all shift handover responsibilities, supporting Team leader in communicating main information and issues
• Supervises and collects data from Team Leaders in order to update Production system (SAP for line hours, manpower, waste and recyclables)
• Approves and submits all shift reports and shift end production declaration

Safety and Hygiene
• Responsible for the hygiene and sanitation compliance of the production area
• Supports periodic scheduling of sanitation measures to rearrange work areas and disinfect equipment and tools.
• Collaborates with Quality Department and Team Leader in supporting and supervising auto-control activities

Workplace Safety
• Ensures compliance with health & safety regulations not limited to and including the assigned production area

Main Reponsibilities - cont'd

People Management
• Responsible for the accurate allocation of employees on the lines (absence and availability verification, team composition, cross-lines and cross departments movement)
• Support the Production Manager in the management of absenteeism and documentation due to scheduled vacations and unscheduled illnesses to ensure proper coverage;
• Prepares the employee performance review and collaborate with the Production Manager when required
• Manages workplace personnel issues, respecting company guidelines and informing the Production Manager and HR
• Manages accidents on the line (first aid intervention, accident reporting, accident investigation) supported by the Team Leader, according to company guidelines.
• Ensures workplace training requirements are met for all personnel in area

Maintenance
• Requests the intervention of the maintenance in the case of breakdown and repair service; in the cases of urgency he requests the intervention of the Utilities Maintenance
• Verifies the maintenance interventions are performed in the scheduled time and according to hygiene and safety standards

Environmental
• Assist in the implementation of and conformance to the Environmental Management System within key process areas

Continuous Improvement
• Collaborates with the Production Manager and Continuous Improvement Specialist in the development and application of Continuous Improvement initiatives

Supports with routine Autonomous Maintenance (AM) and Preventive Maintenance (PM) activities on production equipment to ensure optimal performance and minimize downtime

Participate in TPM (Total Productive Maintenance) activities and support continuous improvement initiatives to improve operational efficiency and equipment effectiveness.

About You:

Post-secondary education is strongly preferred, with a degree in Engineering, Manufacturing, Industrial Technology, Operations Management and Business Administration, or a related field.
Previous experience as an RTO/Production Supervisor is required
Knowledge of production lines and machinery (production performance indicators, technological processes)
Knowledge of stock management and production models
Knowledge of planning techniques
Knowledge and application of production performance analysis methods
Knowledge and application of Ferrero Safety, Quality and Sanitation policies and procedures
Knowledge and application of production KPI’s
Strong communications skills in a multi-cultural environment;
Demonstrated ability to direct production employees in a proactive and positive manner;
Demonstrated problem solving and leadership skills;
Ability to troubleshoot technological problems
Demonstrated team building skills;
Knowledge of production scheduling
Human resource management skills
Able to work with minimal supervision in a rotating shift environment.
Proficient with Microsoft Office tools; Word, Excel, Outlook, PowerPoint

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

Careers with caring built in - discover our benefits here.

The base compensation range for this position is $75,000.00 - $90,000.00. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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More about this job

Responsibilities

The Production Shift Supervisor coordinates team members on the production line to ensure efficient execution, resource availability, and adherence to safety and hygiene standards. They also manage personnel, oversee equipment maintenance, and support continuous improvement initiatives to optimize operational performance.

Requirements

Candidates must have previous experience as a production supervisor and knowledge of food manufacturing processes. A post-secondary degree in Engineering, Manufacturing, or a related field is strongly preferred.

Skills

Production supervision
Food manufacturing
Resource management
Inventory management
Production planning
Quality control
Safety compliance
People management
Performance analysis
Total productive maintenance
Equipment troubleshooting
SAP
Microsoft office
Leadership
Communication
Problem solving

Benefits

Health insurance
Retirement plans
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Production supervisor
Food manufacturing
Nutella
Continental shift
Inventory adjustment
Production planning
Changeover
Quality department
Sanitation
Health and safety
People management
Absenteeism
First aid
Maintenance
Environmental management system
Continuous improvement
Autonomous maintenance
Preventive maintenance
Total productive maintenance
SAP
KPI
Microsoft office
Operations management
Industrial technology
Business administration

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