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Added 5 mins ago
MF
Lead Hand - Warehouse
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- Full-time
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…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
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Added 5 mins ago
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Added 5 mins ago
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Added 5 mins ago
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FGF Brands

IT Technical Support (Level 1)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: Minimum 1 years of experience in a similar role (hardware & software trouble shooting)
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary

We’re a naan traditional company…

Reporting to the IT Support Team Lead, you will be responsible for the configuration, implementation, and maintenance of various computer technologies managed by the Information Technology department. This person will focus on the administration of FGF’s IT infrastructure and system administration to include desktop PC’s, notebooks, tablets, cell phones, and software installation.

What FGF Offers:

FGF believes in Home Grown Talent, accelerated career growth with leadership training. Unleashing Your Potential
Competitive Compensation, Health Benefits, & a generous flexible medical / Health spending account
RRSP matching program
Tuition reimbursement
Discount program that covers almost everything under the sun - Restaurants, gyms, shopping etc.

Primary Responsibilities

Working collaboratively with IT colleagues in Service Desk, Security, Networking and Database Administration to resolve issues and implement solutions.
Monitor corporate central ticketing system to ensure timely resolution of support issues.
Undertake IT application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate.
Assists in the planning, documentation, and installation of various systems to include desktop PC’s, notebooks, tablets, RF, cell phones and software applications.
Monitors and maintains the use of photocopiers and printers.
Perform on-site and remote user technical support.
Assist in the organization and inventory of all hardware and software resources.
Provides emergency on-call support.
Contribute to maintenance of Asset Management System.
Performs other duties as assigned.

Required Experience

Post-Secondary education in computer science, Networking or related discipline
Minimum 1 years of experience in a similar role (hardware & software trouble shooting)
Experience with some system administration, and second level support
Proficiency in MS Office 365.
Experience with Android OS systems.
Available to work evenings/weekends.
Must have a valid driver’s license.

What is the recipe for a great career at FGF?

Working at FGF Brands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of. We have an entrepreneurial spirit which encourages all our team members to use their own creativity and out of the box thinking to come up with solutions and new ideas.

Disclaimer: The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added or this description may be amended at any time.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

FGF Brands may use Artificial Intelligence (AI) tools as part of our recruitment and selection process. These tools may assist in screening, assessing, or selecting applicants. AI tools are used to support our recruitment process, with final hiring decisions made by our recruitment and hiring teams.

FGF Brands is committed to providing an accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require an accommodation, please let our recruitment team know, and we will work with you to meet your accessibility needs .

Apply About employer

More about this job

Responsibilities

Configure, implement, and maintain end-user devices, software, and IT systems, while providing on-site and remote technical support. Monitor support tickets, diagnose application issues, coordinate solutions with IT teams, and help maintain hardware, software, and asset inventories.

Requirements

Requires post-secondary education in computer science, networking, or a related discipline, plus at least one year of similar hardware and software troubleshooting experience. Candidates should have some system administration and second-level support experience, proficiency with Microsoft Office 365 and Android systems, availability for evenings and weekends, and a valid driver’s license.

Skills

Hardware Troubleshooting
Software Troubleshooting
System Administration
Second-Level Support
Microsoft Office 365
Android OS
Desktop Support
Application Problem Diagnosis
Ticketing System Management
Software Installation
Hardware and Software Inventory
Asset Management
Printer and Photocopier Maintenance
Remote Technical Support
On-Site Technical Support

Benefits

Competitive Compensation
Health Benefits
Flexible Medical and Health Spending Account
RRSP Matching Program
Tuition Reimbursement
Discount Program
Leadership Training
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Infrastructure
System Administration
Service Desk
Security
Networking
Database Administration
Ticketing System
Desktop PCs
Notebooks
Tablets
RF Devices
Cell Phones
Software Applications
Microsoft Office 365
Android OS
Hardware Troubleshooting
Software Troubleshooting
Second-Level Support
Application Diagnosis
Printers
Photocopiers
Asset Management System
Inventory Management
On-Call Support
Computer Science
Food and Beverage Manufacturing

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