Find work in Canada.

524,639 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Brandon, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Neepawa, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Brandon, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Dauphin, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Dauphin, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Hamiota, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 7 mins ago
R
Bilingual Field Sales Representative (EN-FR) – Heavy Truck Parts
REMQUIP
Montreal, QC
- Other
Visit prospects from a lead list we provide (contacts and locations included): heavy-truck garages, trucking and logistics companies, and fleet managers
Added 7 mins ago
SH
Manager Health Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…patients/residents/clients. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the…
Added 7 mins ago
KB
Yard Department Manager
Kent Building Supplies
Mount Pearl, NL
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 7 mins ago
VE
Estimator
VINCI Energies
Vancouver, BC
- Full-time
…design-build formats. This position may also act as the Technical Lead on Design-Build Projects, and if successful, act as Project Manager throughout project…
Added 7 mins ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Internship
Takes the lead in arranging for equipment ordering and repair as required.
Added 7 mins ago
R
Staff Software Engineer, Payroll Calculation
Rippling
Toronto, ON
- Full-time
We’re looking for a Staff Software Engineer to help lead this work. This is a hands-on technical leadership role for an engineer who wants to build mission-critical systems, set…
Added 7 mins ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Full-time
Takes the lead in arranging for equipment ordering and repair as required.
Added 7 mins ago
VC
Manager of Financial Planning & Analysis
Victoria Cool Aid Society
Victoria, BC
- Full-time
Lead internal financial reporting, including variance analysis, trend analysis, and forecasting.
Added 7 mins ago
CE
Quality Manager
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Added 7 mins ago
CE
Quality Technician
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Participate in and/or lead problem-solving workshops.
Added 7 mins ago
H
Field Sales Intern Technology
HabileLabs
Canada
- Part-time
Research prospective SMB clients and build targeted lead lists.
Added 7 mins ago
SA
Automotive Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Colonial Honda is seeking an experienced Parts Manager to lead its Parts Department in Halifax, Nova Scotia.
Added 21 mins ago
GO
School Wellness Specialist (FNSB)
Government of Yukon
Old Crow, YT
- Full-time
Empower and inspire learners, families and communities to lead necessary change in education and society through Yukon First Nations ways.
Added 21 mins ago
GO
Supervisor, Administrative Operations
Government of Yukon
Whitehorse, YT
- Full-time
…replenishment of departmental assets and supplies, taking a lead role in space planning and implementation of office moves, and coordination of general office…
Added 21 mins ago
GO
School Wellness Specialist (FNSB)
Government of Yukon
Ross River, YT
- Full-time
Empower and inspire learners, families and communities to lead necessary change in education and society through Yukon First Nations ways.
Added 21 mins ago
GO
Nursing Practice Consultant
Government of Yukon
Whitehorse, YT
- Full-time
Added 21 mins ago
GO
School Wellness Specialist (FNSB)
Government of Yukon
Pelly Crossing, YT
- Full-time
Empower and inspire learners, families and communities to lead necessary change in education and society through Yukon First Nations ways.

Fiat Republic

Customer Success Manager

ON, Canada
Toronto, ON, M6K 0C7, Canada

Base salary of C$90,000 - C$105,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Base salary of C$90,000 - C$105,000.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About Fiat Republic

Fiat Republic is a regulated B2B neobank for businesses that move money between fiat and digital assets. Through a single API, our clients open accounts, access local payment rails, safeguard funds and settle instantly in EUR, GBP and USD.

We are licensed by the DNB in the Netherlands and the FCA in the UK, and registered with FINTRAC and the Bank of Canada. Our team of around 40 people works across London, Amsterdam, Kraków and Toronto, and we are backed by Speedinvest, Credo, Fabric, Inovo, Kraken Ventures and SoftBank.

The Opportunity

We are hiring our first Customer Success Manager to own our clients after they sign. You will get them live fast, keep them happy, catch churn before it happens and grow revenue from our existing client base.

Most of our clients and much of our team are in Europe, so this role starts at 6am or 7am Eastern. You get the morning with Europe and finish your day early.

This is a senior role. You will build our Customer Success function from scratch and shape how we look after every client.

How We Work

We are a small team competing with much bigger players. We win on speed and ownership.

Every lead and every client message gets a response the same day.
WhatsApp and Telegram are our default channels, and we pick up the phone when it counts.
After every meeting, next steps and dates go out the same day, and we chase until they happen.
We lead with how we win. When something blocks a deal or a client, we find the person who can solve it and come back with the answer.
You own your work end to end. Nobody has to chase you.

Get Clients Live

Own every client from signature to first transaction.
Drive onboarding with our Compliance and Operations teams, and give every client in onboarding a go-live date.
Chase blockers daily, on our side and the client's, until the client is live.
Make sure live clients reach meaningful transaction volumes.

Keep Clients

Own a portfolio of clients across Europe, the UK and Canada as their first point of contact.
Run regular check-ins and quarterly business reviews with priority clients.
Build client health scores in HubSpot using volumes, balances, support tickets and payment behavior, and act on early warning signs.

Own churn. For every at-risk client, know the reason, the last contact and the revenue at risk, and have a plan to keep them.
Handle escalations end to end with Operations, Product and Compliance.
Own client-facing billing questions and work with Finance so invoices are paid on time.

Grow Clients

Spot expansion opportunities; new currencies, accounts, payment rails, corridors and third-party payments.
Close expansions yourself once a client is past its first 4 months, and work with Sales on the largest ones.
Hold targets on gross and net revenue retention.

Be the Voice of the Client

Bring recurring issues and requests to Product, Operations and Compliance, backed by numbers.
Keep HubSpot accurate for every client; health, activity, opportunities and risks.

What You Bring

5+ years in Customer Success or Account Management with B2B clients in payments, banking, fintech or crypto.
A track record of owning retention numbers and growing accounts.
A solid understanding of payment operations; onboarding and KYB, payment rails, reconciliation and invoicing.
Confidence with founders and senior stakeholders as well as operations teams.
Pace and follow-through. Every client message gets a response the same day.
Willingness to start your day at 6am or 7am Eastern.
Experience with HubSpot or a similar CRM, and a data-driven approach to client health.
Comfort working in a regulated environment where not every request can be met straight away.
Eligibility to work in Canada.

Nice to Have

Experience at an EMI, bank, payments provider or crypto company.
French or another European language.

What Success Looks Like

Signed clients go live faster, and the onboarding backlog is cleared.
No surprise churn.
Net revenue retention above 100%.
Invoices paid on time.
Our Sales team spends its time winning new business.

What We Offer

Base salary of C$90,000 - C$105,000.
Uncapped 4% commission on collected revenue for 12 months on every upsell and expansion you close after a client's first 4 months.
A flat bonus for every contract renewal you secure.
Hybrid working from our Toronto office in King West.
An early start and an early finish.
The chance to build Customer Success at a growing regulated fintech.

We appreciate all applicants for their interest. Please note that only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will own the client lifecycle from onboarding to transaction growth, ensuring clients go live efficiently and remain engaged. They will manage a portfolio of clients, handle escalations, and drive revenue retention through proactive health monitoring and expansion opportunities.

Requirements

Candidates must have 5+ years of experience in B2B customer success or account management within the fintech, banking, or payments sectors. Strong operational knowledge of payment rails and CRM tools is required, along with the ability to work early hours to align with European time zones.

Skills

Customer Success
Account Management
B2B
Fintech
Payments
Banking
Crypto
HubSpot
CRM
Onboarding
KYB
Payment rails
Reconciliation
Invoicing
Data-driven
Stakeholder management

Benefits

Uncapped 4% commission on collected revenue
Flat bonus for contract renewals
Hybrid working

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
B2B
Neobank
Fiat
Digital assets
API
Fintech
Onboarding
Compliance
Operations
HubSpot
CRM
KYB
Payment rails
Reconciliation
Invoicing
Revenue retention
Churn management
Account management
Stakeholder management
Crypto
Banking
EMI
Data-driven
Regulatory environment

Report this job