Find work in Canada.

348,979 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 34 mins ago
ME
Instructional Designer
MACLEAN ENGINEERING & MARKETING CO. LIMITED
North Bay, ON
- $54,000 to $65,000 CAD / year
- Full-time
…aligned to business outcomes. The Instructional Designer will partner with management, business unit leaders, and subject matter experts to apply tested instructional design theories,…
Added 2 hours ago
CC
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Partner with Portfolio Compliance, Front Office, Product, Legal, and Operations teams to translate investment constraint requirements into clear processes, controls, workflows, and…
Added 2 hours ago
G
Benefits Producer
Gallagher
Ottawa, ON
- $120,000 to $170,000 USD / year
- Full-time
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel…
Added 3 hours ago
OA
Industrial Red Seal Electrician
Oldcastle APG
Delta, BC
- Other
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added 3 hours ago
SM
Clinical Coordinator – Kelowna, BC
Snore MD
Kelowna, BC
- Full-time
Are you passionate about helping people, love staying organized, and want to work close to where you live? If you’re based in Kelowna, this could be the perfect opportunity to grow your…
Added 4 hours ago
T
HR Business Leader, Canada
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the HR Business Leader, Canada, you will be the strategic HR partner to business leaders across Canada, shaping the people, culture, and organizational agenda that enables sustainable…
Added 4 hours ago
RP
Director of Operations
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
…fleet‑based operations, along with strong operational, financial, and people management…
Added 4 hours ago
H
Registered Massage Therapist
HealthOne
Toronto, ON
- Contract
…both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as a…
Added 4 hours ago
Physiotherapist - Registered
HealthOne
Toronto, ON
…both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as a…
Added 4 hours ago
HC
Production Manager
Hartmann Canada Inc
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
People Development & Engagement: Lead and mentor production supervisors and hourly associates, fostering a culture of accountability and collaboration
Added 4 hours ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
…and building strong communities. We believe in empowering our people, fostering a culture of growth, and creating opportunities for meaningful careers as we build the mines of the…
Added 6 hours ago
T
Customer Service Analyst - Investment Banking - Hybrid 1 Day/M In Office
TEKsystems
Toronto, ON
- $22 to $24 CAD / hour
- Full-time
…management. It's a great fit for someone who enjoys helping people and wants to grow in financial…
Added 6 hours ago
A
Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
ADP
Montreal, QC
- Full-time
Added 6 hours ago
A
Pre-Sales Solution Consultant
ADP
Mississauga, ON
- $59,300 to $94,800 CAD / year
- Full-time
…technology, and compliance. In this client-facing role, you'll partner with Sales teams to demonstrate ADP's Payroll and HCM solutions and help organizations solve complex business and…
Added 7 hours ago
AT
Recruitment Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Do you love helping people feel welcome and set up for success? Are you organized, proactive, and ready to make a big impact from day one? If so, we want you on our team!
Added 7 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Make a Difference. Lead with Purpose. Support the People Who Deliver Care.
Added 7 hours ago
SN
104R2-26-3 Indigenous Transitions Facilitator
Six Nations
Ohsweken, ON
- Full-time
…developing strategies for improved discharges for Indigenous people from hospital to home. The Indigenous Transitions Facilitator is the first point of contact for community members being…
Added 8 hours ago
CG
Lead, Operations
Canada Goose
Ottawa, ON · Rideau Centre
- Full-time
…At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger. One that…
Added 8 hours ago
M
Sr. Technical Analyst, MarTech
Manulife
Toronto, ON
- Full-time
…technology and tracking of specific elements/dimensions and partner with IT on the continuous development process of enhancements made on our web and app properties. The Sr. Technical…
Added 9 hours ago
TH
Registered Massage Therapist - Boomerang Health
The Hospital for Sick Children
Toronto, ON
- Full-time
…centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our…
Added 9 hours ago
A
Health, Safety and Environment Specialist
Aliaxis
Clarkson, ON · CA - Clarkson - Plant (EXT)
- Full-time
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
Added 9 hours ago
IG
Health, Safety and Environment Specialist
IPEX Group
Clarkson, ON · CA - Clarkson - Plant (EXT)
- Full-time
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
Added 9 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As People Services AI Solutions & Configuration Lead, you will serve as the technical configuration and solution design expert within our People Services AI squad. You will partner across…
Added 9 hours ago
M
Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Added 9 hours ago
M
AVP, Corporate Development
Manulife
Toronto, ON
- Full-time
Corporate Development acts as a catalyst, enabler and partner to help Manulife’s Operating Segments execute their business strategies through M&A as a complement to organic growth. The unit…

Fidelity Canada

Customer Journey Optimization Developer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

Current work authorization for Canada is required for all openings.

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

Business Overview

The Customer Journey Optimization Developer is responsible for the technical configuration, build, QA, deployment support, and operational optimization of customer journeys within Adobe Journey Optimizer (AJO) and related marketing automation platforms, such as Adobe Real Time Customer Data Platform (CDP), and Customer Journey Analytics (CJA). Reporting to the Director, Customer Journey Strategy, this role brings forward core marketing orchestration skills - including campaign workflow build, audience segmentation, data quality, testing, troubleshooting, documentation, platform best practices, AI-enabled automation, and event-based decisioning - and expands them into real-time, event-driven journey orchestration across email, push notifications, in-app messaging, content cards, and future digital channels. The role partners with Marketing Technology to identify, prioritize, and unlock the data needed to enable more robust client targeting, segmentation, personalization, decisioning, and real-time journey activation. Working closely with Customer Journey Managers, Lifecycle Marketing Managers, Marketing Technology, Analytics, and delivery partners, the Customer Journey Optimization Developer translates approved journey designs and functional requirements into scalable journey builds and owns technical execution, configuration accuracy and functional QA, release readiness support, and continuous improvement of journey build processes.

Key Accountabilities

Technical Journey Build and Configuration

Serve as the administrator and power user of Adobe Journey Optimizer or similar customer journey or marketing automation platforms
Create technical requirements documentation from approved functional requirements and build end-to-end marketing journeys, including triggers, audience segmentation, orchestration logic, exits, suppressions, and channel execution
Configure audiences, personalization, reusable templates, and AI/next-best-action and event decisioning rules across email, push, in-app/content cards, and related channels

Technical Feasibility, Data and Martech Enablement

Work closely with Customer Journey Managers, Marketing Technology and Analytics to assess platform feasibility and data readiness for approved journeys, including audience, event, consent, profile, and measurement needs.
Partner with Martech, Analytics, and data teams to validate segmentation, triggers, exclusions, personalization, decisioning, and dependencies

Quality Assurance, Testing and Release Readiness

Execute platform and functional QA for journey logic, data, personalization, suppressions, tracking, and channel rendering
Resolve defects, support UAT, and maintain evidence, release notes, configuration logs, and launch checklists

Measurement, Experimentation and Continuous Optimization

Configure tracking, reporting inputs, A/B tests, holdouts, variants, and control logic required to measure journey performance
Monitor live journeys and improve build, QA, template, data, and workflow practices using performance insights, recurring issues, platform releases, automation, and AI capabilities

Operational Support and Platform Governance

Monitor and troubleshoot live journeys, including data, trigger, eligibility, personalization, suppression, and delivery issues
Maintain operating standards, reusable components, guardrails, QA checklists, controls, and technical documentation

What We're Looking For

Strong hands-on knowledge of Adobe Journey Optimizer (AJO) or similar journey orchestration and marketing automation platforms
Understanding of event-driven marketing, real-time triggers, audience segmentation, consent logic, customer data platforms, and personalization frameworks
Experience configuring multi-channel journeys and campaigns across email, push notifications, in-app/content cards, landing pages, integrated forms, and future digital channels
Strong QA, troubleshooting, analytical, and problem-solving skills with careful attention to configuration accuracy and data quality
Ability to interpret business and functional requirements, translate them into technical execution, document build decisions, and collaborate effectively across Marketing, Martech, Analytics, and delivery partners

Education

University degree or equivalent work experience
Post-secondary education in Marketing, Business, Digital Technology, Computer Science, Data, Communications, or a related field, or equivalent work experience
Experience in marketing automation, Martech, journey orchestration, or campaign workflow platforms such as Adobe Journey Optimizer, Braze, Marketo, or Salesforce Marketing Cloud

Nice to Have

Direct experience with Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Adobe Target, Braze, CRM or sales enablement tools such as Salesforce, landing pages, integrated forms, lead generation workflows, or regulated financial services marketing environments
Training or coursework in marketing automation, customer data platforms, analytics, digital marketing, or agile delivery considered an asset
Platform certification in Adobe Journey Optimizer, Marketo, Salesforce Marketing Cloud, Braze or related Martech platforms considered an asset

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today - and your financial well-being tomorrow.

For this role, your total rewards include:

Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $111,000 to $135,000 based on your experience and qualifications.
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team

Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply About employer

More about this job

Responsibilities

The developer is responsible for the technical configuration, build, and operational optimization of customer journeys within Adobe Journey Optimizer and related marketing platforms. They will collaborate with cross-functional teams to translate functional requirements into scalable, event-driven marketing orchestrations.

Requirements

Candidates should have strong hands-on experience with Adobe Journey Optimizer or similar marketing automation platforms and a solid understanding of event-driven marketing. A university degree in a relevant field or equivalent work experience is required, along with excellent analytical and troubleshooting skills.

Skills

Adobe Journey Optimizer
Marketing automation
Data quality
Audience segmentation
Campaign workflow
Quality assurance
Technical configuration
Real-time triggers
Personalization
Event-driven marketing
Customer data platforms
Troubleshooting
Analytical skills
Agile delivery

Benefits

RRSP contribution
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Professional development
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Adobe Journey Optimizer
Adobe Real Time Customer Data Platform
Customer Journey Analytics
Marketing Automation
Journey Orchestration
Email Marketing
Push Notifications
In-app Messaging
Segmentation
Data Quality
A/B Testing
AI-enabled Automation
Event-based Decisioning
Martech
Salesforce Marketing Cloud
Braze
Marketo
CRM
Lead Generation
Agile
Technical Documentation
Functional QA
User Acceptance Testing
Data Readiness
Personalization Frameworks

Report this job