Jobs in Canada

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Added 1 month ago
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Chief Operations Officer, Bermuda GHNW
Manulife
Toronto, ON · Waterloo, ON
- Full-time
10+ years of progressive leadership experience within insurance, wealth management, banking, or financial services, including leading operational, administration, and service delivery…
Added 1 month ago
E
Patagonia Store Sales Associate, Winter, Seasonal
evo
Whistler, BC
- Full-time
Ability to work full day shifts, both weekdays and weekends
Added 1 month ago
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Procurement Specialist
Texcan
Surrey, BC
- Full-time
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 1 month ago
M
Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON · Montreal, QC
- Full-time
…share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation,…
Added 1 month ago
FC
Document Management Representative
Fidelity Canada
Toronto, ON
- Full-time
Applicants must be available to work rotating shifts Monday through Friday between 8:00 AM to 6:00 PM
Added 1 month ago
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Sales Manager
Texcan
Surrey, BC
- Full-time
Must have your own reliable transportation
Added 1 month ago
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Vice President, Corporate Banking- Corporate Banking Risk Management & Initiatives
BMO
Toronto, ON · FCP
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 1 month ago
Warehouse Driver
Sonepar
Dartmouth, NS
…seeking talented individuals to join our dynamic Company and be part of our continued…
Added 1 month ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Longueuil, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 month ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Longueuil, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 month ago
GT
Store Associate (Full-Time)
Giant Tiger
Sainte-Catherine, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 month ago
GT
Cashier (Part-Time)
Giant Tiger
Truro, NS
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 month ago
NB
Financial Service Representative
National Bank of Canada
Quebec, QC
- Full-time
A career as Financial Services Representative in Investments at National Bank is an opportunity to create a positive impact for our clients. In this role, you’ll support Financial Planners…
Added 1 month ago
Sales Representative / Representant de vente - Tracadie
The Linq Agency
NB
…enthusiastic face and voice representing our client’s brand including financial products and services inside retail partner locations. Your role is all about engaging customers, driving…
Added 6 months ago
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Cleaner
BGIS
Toronto, ON
- Part-time
Must have a valid Class G license (may be required)
Added 2 months ago
A
Sales Development Representative
Actalent
Toronto, ON
- Other
We’re looking for a highly motivated Entry-Level Sales Development Representative to join our team and help us advance the careers of skilled professionals doing impactful work. Building…
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Sales Representative / Representant de vente - St John
The Linq Agency
Saint John, NB
Full Time & Part Time Opportunities Available
Added 1 month ago
Sales Representative / Representant de vente - Moncton
The Linq Agency
Moncton, NB
Full Time & Part Time Opportunities Available
Added 3 months ago
ES
Counter Sales Representative
ECCO Supply™
Regina, SK
- Full-time
For more than 60 years, ECCO has been committed to excellence in manufacturing, distribution, and customer service. We invest in our people through training, development, and long-term…
Added 1 month ago
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Community and Member Specialist VCF
Vancity
Vancouver, BC
- Full-time
…members, guests, and community partners, providing exceptional service and support that fosters member satisfaction, engagement, and retention. You will coordinate communications, events,…
Added 1 month ago
HI
Client Care Representative – Personal Lines Renewals
HUB International
Campbell River, BC · Courtenay, BC · Duncan, BC · Nanaimo, BC · Parksville, BC · Victoria, BC
- Full-time
…that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers…
Added 2 months ago
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Branch Administrator, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
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Trading Enablement Specialist
BMO
Toronto, ON · FCP
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 3 months ago
A
Sales Support Representative
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Ottawa, ON
- Full-time
Engage PPD and FOB carriers for status of loads and depot appointments on large vendors shipping across borders
Added 1 month ago
Interested in a Future Opening in Sales?
Lucid Motors
Canada
Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Fidelity Canada

Document Management Representative

Toronto, ON, Canada

The hourly rate ranges from $26.00 to $40.00, based on experience and qualifications. · Full-time

Apply on fil.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The hourly rate ranges from $26.00 to $40.00, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Original job description

Job Description

You will be working on a predefined hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Document Management Representative

Please note:

This role has multiple openings.
This is a contract opportunity ending on July 2, 2027.
Applicants must be available to work rotating shifts Monday through Friday between 8:00 AM to 6:00 PM.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Business overview

Transfer Agency Processing Support is a multi-functional area providing a wide array of services to all divisions of Fidelity Investments. The department consists of 5 distinct teams that support financial and non-financial transaction processing. Responsibilities vary from the receipt and distribution of inbound transaction requests to trade settlement.

How You’ll Make an Impact

Position overview

The Document Management Representative is responsible for distributing all incoming operational mail, cheques, faxes, emails to all related business units in Fidelity Investments in accordance with the applicable internal/external Service Level Agreements (SLAs). The focus is on quality (accurate data always, low frequency of problems), customer service (interactions that satisfy clients' needs, ability to correct problems quickly) and partnership.

The Document Management Representative maintains continuous document distribution workflow by participating in all stages of the workflow process: preparation of the documents, scanning, image validation/classification and distribution of work items to all business units in the Transfer Agent Operations and Control.

Primary responsibilities

Ensure accurate and timely preparation of all operational documents for scanning and imaging.
Ensure scanning of all cheque and non-cheque documents, including barcoded OCR documents, by utilizing OPEX scanners, and fully following all applicable scanning procedures.Image validation and scanning of cheque and non-cheque documentation by utilizing high-speed OPEX scanners, including ICR/OCR process, ensuring accuracy and integrity of scanned images.
Ensure timely and highest quality distribution of all scanned and faxed items (images of the documents) by utilizing KOFAX and XTRAC workflow applications.
Conduct authorized signature verification process (ASV) by utilizing an applicable KOFAX application.
Execute all tasks in full accordance with the internal policies, procedures and auditing requirements.
Execution of all other document management team related tasks as required or assigned by Team Manager.
Add value to the client experience by understanding what's important, recognizing what needs to be done, providing stellar service and taking personal accountability for creating a positive "moment of truth" and demonstrating Fidelity core values.

What We’re Looking For

Experience

Minimum 1-year work experience, preferably in financial services Industry.

Education

Post-secondary degree or equivalent work experience.

Designations, Licenses, or Accreditations

Completion of Canadian Investment Funds Course (CIFC) is an asset.

The Expertise You Bring

Business knowledge - Basic understanding of the mutual funds industry, specifically mutual funds operations.

Strong customer service focus.

Strong organizational skills with the ability to multitask.

Ability to work in a fast paced environment with strong attention to detail.

Good verbal and written communication skills.

Proficiency in MS Office and strong keyboarding skills.

Competitive Pay for Specialized Talent

This contract role offers a flexible, hourly compensation model that reflects your expertise and the value you bring. The hourly rate ranges from $26.00 to $40.00, based on experience and qualifications.

We offer market-aligned rates that recognize the specialized skills and agility required for this role.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting is for an existing vacancy within our organization

Some of the ways we’ll help you feel valued and supported as part of our team:

Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply on fil.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Document Management Representative is responsible for the accurate preparation, scanning, and distribution of operational documents to various business units. They ensure all tasks are completed in accordance with internal policies and service level agreements to support efficient transaction processing.

Requirements

Candidates must have at least one year of work experience, preferably within the financial services industry. A post-secondary degree or equivalent experience is required, along with strong organizational and communication skills.

Skills

Document management
Scanning
Image validation
Data entry
Customer service
Mutual funds operations
Workflow management
Attention to detail
Multitasking
Communication skills
MS Office
Keyboarding
Signature verification
Transaction processing

Benefits

Group RRSP
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Professional development
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Document Management
Transfer Agency
Mutual Funds
OPEX Scanners
KOFAX
XTRAC
OCR
ICR
Financial Services
Transaction Processing
Data Integrity
Service Level Agreements
Authorized Signature Verification
Operations
Hybrid Work
Canadian Investment Funds Course

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Work requirements

Jobs in Canada