Find work in Canada.

329,137 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 6 mins ago
Finance Project Transformation Senior Associate
PwC Canada
Toronto, ON
Full-time
Assisting in rolling out leading practice programme management services like benefits realization, quality assurance, decision management, document management etc.
Added 19 mins ago
Document Management Representative
Fidelity Canada
Toronto, ON
Full-time
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and…
Added 1 hour ago
Mortgage Underwriter
Mortgage Associates Ontario
Vaughan, ON
Full-time
· • Mortgage Agent Level 2 License (required)
Added 1 hour ago
Advisory Agent, Member and Client Experience
Desjardins
Quebec, QC · QC · Saint-Raymond, QC · Saint-Marc-des-Carrières, QC · Sainte-Catherine, QC · Ste.-Foy, QC · Caisse populaire Desjardins de Saint-Raymond-Sainte-Catherine
Full-time
As a member and client experience advisory, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and…
Added 1 hour ago
Client Financial Services Agent
Desjardins
Quebec, QC · Caisse Desjardins de Cap-Rouge – Saint-Augustin
Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 1 hour ago
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC · Caisse Desjardins du Sud-Ouest de Montréal
Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 2 hours ago
Staff Data Scientist, AI Evaluations Platform
RBC
Toronto, ON · Montreal, QC
Full-time
Experience in financial services, regulated AI, model risk management, responsible AI, enterprise governance, or audit-ready evidence processes.
Added 2 hours ago
Document Management Representative
Fidelity Canada
Toronto, ON
Full-time
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and…
Added 3 hours ago
Billing Coordinator
AWOT GLOBAL LOGISTICS (CANADA) CORP.
Toronto, ON
Full-time
…issuing invoices for freight, warehousing, and related logistics services in accordance with company policies and client agreements. Day-to-day tasks include verifying billing data,…
Added 4 hours ago
Insurance Sales Associate, Burlington
Scotiabank
Burlington, ON
…business documentation, including pre-filling documents prior to client meetings; completing insurance applications with clients, where needed; liaising with SWIS case coordinators,…
Added 4 hours ago
Associate Insurance Service Advisor
Scotiabank
AB · Calgary, AB
…reviewing statements and notices as they are distributed to the Agent of Record; and flagging any policies that require attention; undertaking policy analysis; requesting in-force…
Added 5 hours ago
AI Analytics
TekStaff IT Solutions
Toronto, ON
Contract
TekStaff's Client has a current vacancy for Senior AI Analytics
Added 15 hours ago
AI Mobile Engineer- IOS
Zafin
Toronto, ON
Full-time
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of…
Added 18 hours ago
Valuations Complex Financial Instruments, Associate
PwC Canada
Toronto, ON
Full-time
In Deal Valuations - Financial Instruments at PwC Canada, you will work with clients to address complex valuation matters involving financial instruments and illiquid securities. You will…
Added 20 hours ago
AI Mobile Engineer- IOS
Zafin
Toronto, ON
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of…
Added 21 hours ago
Real Estate Agent
Place Network Agents
Mississauga, ON
$150,000 to $250,000 CAD / year
Contract
…potential - greater production, increased confidence, enhanced financial freedom, and more time dedicated to the activities that truly expand your…
Added 22 hours ago
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
Full-time
…contract management, field activities, sub-contractors and client relationships according to Telecon’s…
Added 1 day ago
Finance Project Transformation Senior Associate
PwC Canada
Toronto, ON
Full-time
Assisting in rolling out leading practice programme management services like benefits realization, quality assurance, decision management, document management etc.
Added 1 day ago
Financial Crimes Technology Manager
PwC
Toronto, ON
Full-time
Our Financial Crime Technology practice, operating under Forensic Services, focuses on enabling businesses with technologies to proactively detect and prevent financial crimes. Our clients…
Added 2 days ago
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
Full-time
A career in our Risk Modelling Services team as a Property & Casualty (P&C) Actuary, will provide you with the opportunity to contribute risk modelling, general insurance advice and…
Added 7 days ago
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
Full-time
Experience in banking or financial services, particularly onboarding, payments, lending, trade, or KYC/AML. Candidates from other regulated or complex domains will also be considered
Added 5 days ago
Remote Life Insurance Agent
AO Globe Life
Remote, Canada
Full-time · Remote
Build strong client relationships through engaging phone and Zoom conversations.
Added 6 days ago
Damage Insurance Agent
iA Financial Group
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC
Full-time
…its clients as much as its employees? As a Damage Insurance Agent (Auto & Home) for individuals, you will help our clients better understand and secure the best possible coverage and…
Added 5 days ago
Agent(e) de soutien aux agences
iA Financial Group
Sainte-Julie, QC
Full-time
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret…
Added 7 days ago
Lead Platform Engineer
RBC
Toronto, ON
Full-time
Familiarity with payment systems and financial services technology platforms

Fidelity Canada

Document Management Representative

Toronto, ON, Canada

Pay: The hourly rate ranges from $26.00 to $40.00, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

You will be working on a predefined hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Document Management Representative

Please note:

This role has multiple openings.
This is a contract opportunity ending on July 2, 2027.
Applicants must be available to work rotating shifts Monday through Friday between 8:00 AM to 6:00 PM.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Business overview

Transfer Agency Processing Support is a multi-functional area providing a wide array of services to all divisions of Fidelity Investments. The department consists of 5 distinct teams that support financial and non-financial transaction processing. Responsibilities vary from the receipt and distribution of inbound transaction requests to trade settlement.

How You’ll Make an Impact

Position overview

The Document Management Representative is responsible for distributing all incoming operational mail, cheques, faxes, emails to all related business units in Fidelity Investments in accordance with the applicable internal/external Service Level Agreements (SLAs). The focus is on quality (accurate data always, low frequency of problems), customer service (interactions that satisfy clients' needs, ability to correct problems quickly) and partnership.

The Document Management Representative maintains continuous document distribution workflow by participating in all stages of the workflow process: preparation of the documents, scanning, image validation/classification and distribution of work items to all business units in the Transfer Agent Operations and Control.

Primary responsibilities

Ensure accurate and timely preparation of all operational documents for scanning and imaging.
Ensure scanning of all cheque and non-cheque documents, including barcoded OCR documents, by utilizing OPEX scanners, and fully following all applicable scanning procedures.Image validation and scanning of cheque and non-cheque documentation by utilizing high-speed OPEX scanners, including ICR/OCR process, ensuring accuracy and integrity of scanned images.
Ensure timely and highest quality distribution of all scanned and faxed items (images of the documents) by utilizing KOFAX and XTRAC workflow applications.
Conduct authorized signature verification process (ASV) by utilizing an applicable KOFAX application.
Execute all tasks in full accordance with the internal policies, procedures and auditing requirements.
Execution of all other document management team related tasks as required or assigned by Team Manager.
Add value to the client experience by understanding what's important, recognizing what needs to be done, providing stellar service and taking personal accountability for creating a positive "moment of truth" and demonstrating Fidelity core values.

What We’re Looking For

Experience

Minimum 1-year work experience, preferably in financial services Industry.

Education

Post-secondary degree or equivalent work experience.

Designations, Licenses, or Accreditations

Completion of Canadian Investment Funds Course (CIFC) is an asset.

The Expertise You Bring

Business knowledge - Basic understanding of the mutual funds industry, specifically mutual funds operations.

Strong customer service focus.

Strong organizational skills with the ability to multitask.

Ability to work in a fast paced environment with strong attention to detail.

Good verbal and written communication skills.

Proficiency in MS Office and strong keyboarding skills.

Competitive Pay for Specialized Talent

This contract role offers a flexible, hourly compensation model that reflects your expertise and the value you bring. The hourly rate ranges from $26.00 to $40.00, based on experience and qualifications.

We offer market-aligned rates that recognize the specialized skills and agility required for this role.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting is for an existing vacancy within our organization

Some of the ways we’ll help you feel valued and supported as part of our team:

Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply About employer

More about this job

Responsibilities

The Document Management Representative is responsible for the accurate preparation, scanning, and distribution of operational documents to various business units. They ensure all tasks are completed in accordance with internal policies and service level agreements to support efficient transaction processing.

Requirements

Candidates must have at least one year of work experience, preferably within the financial services industry. A post-secondary degree or equivalent experience is required, along with strong organizational and communication skills.

Skills

Document management
Scanning
Image validation
Data entry
Customer service
Mutual funds operations
Workflow management
Attention to detail
Multitasking
Communication skills
MS Office
Keyboarding
Signature verification
Transaction processing

Benefits

Group RRSP
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Professional development
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Document Management
Transfer Agency
Mutual Funds
OPEX Scanners
KOFAX
XTRAC
OCR
ICR
Financial Services
Transaction Processing
Data Integrity
Service Level Agreements
Authorized Signature Verification
Operations
Hybrid Work
Canadian Investment Funds Course

Report this job