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Added 10 mins ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Lower Sackville, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Added 10 mins ago
SC
Retail Assistant Manager
Staples Canada
Vaudreuil-Dorion, QC · Vaudreuil, QC
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 10 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 10 mins ago
UO
Senior Program Assistant, Medical Education – Division of Neonatology
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $5,027 to $5,413 CAD / month
- Full-time
…and exercising judgment and discretion, the Senior Program Assistant coordinates all administrative aspects of the Division’s educational programs, including the Subspecialty Fellowship…
Added 25 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 25 mins ago
SA
Assistant Coffee Shop Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as a Tim Horton's Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 25 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
Added 25 mins ago
SA
Assistant Restaurant Manager
SSP America
Dorval, QC
- Full-time
Join our team as an Assistant Restaurant Manager in the Montreal Trudeau Airport!
Added 25 mins ago
GD
Dishwasher
Gators Dockside
Ottawa, ON
- Full-time
…assigned duties and provide each guest with the ultimate dining experience. Dishwashers have the main function of properly cleaning and sanitizing food service materials including but not…
Added 25 mins ago
C
Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
- Part-time
Right now, Cineplex is looking for a dynamic Part-Time Assistant Manager.
Added 25 mins ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
…This integrated approach enables a more personalized client experience while giving team members exposure to a broad range of expertise, capabilities, and career paths. We foster a culture…
Added 25 mins ago
PL
Assistant General Manager Vino Volo at Vancouver International Airport
Paradies Lagardère
Richmond, BC
- $55,000 to $60,000 CAD / year
- Full-time
We are looking for an experienced, hands-on Assistant General Manager to help lead our Vino Volo operation at Vancouver International Airport. In this role, you will support the General…
Added 25 mins ago
Administrative Assistant (18 months maternity leave coverage)
Mott MacDonald
Vancouver, BC
Mott MacDonald is seeking an experienced temporary Administrative Assistant for maternity leave coverage to provide dedicated day-to-day administrative support to the Canada Unit General…
Added 25 mins ago
SI
Bilingual Underwriting Assistant
Sovereign Insurance
Calgary, AB · Toronto, ON · Montreal, QC
- Full-time
We are looking for an energetic, experienced Underwriting Assistant to join our UA team. The successful candidate will provide support to our underwriters through collaboration and…
Added 55 mins ago
YU
Assistant Dean Evaluation, Quality and Accreditation and Clinical Assistant, Clinical Associate or Clinical Full Professor
York University
Toronto, ON
- $87,000 to $168,750 CAD / year
- Other
The School of Medicine at York University invites highly qualified applicants for a Clinical Assistant, Clinical Associate or Clinical Full Professor position to commence March 1, 2026. The…
Added 55 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Richmond, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 55 mins ago
MC
Full-time Assistant Shift Lead (CA87 389 Queen)
Miniso Canada
Toronto, ON
- Full-time
We are looking for a Full-time Assistant Shift Lead to join us in our 389 Queen location.
Added 55 mins ago
UO
Administrative Assistant, HR Students & Facilities
University of British Columbia
Vancouver, BC · UBCV | Liu Institute for Global Issues (LIU)
- $4,719 to $4,960 CAD / month
- Full-time
The Administrative Assistant, HR Students & Facilities provides administrative services across the School of Public Policy and Global Affairs, including human resources, facilities, events,…
Added 55 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Added 55 mins ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Westdale Mall
Taymax Group
Mississauga, ON
- Part-time
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Added 1 hour ago
TH
Occupational Therapist -Temp Full Time-CVH Occupational Therapy AHRT
Trillium Health Partners
ON · Ontario, Canada
- Full-time
…skills. Within the CRT Operations and Practice are supported by a Manager, Educator and the Professional Practice Leader for Occupational Therapy. Click here to learn more about the…
Added 1 hour ago
FH
Fairmont Gold Assistant Manager Full-time
Fairmont Hotels & Resorts
Victoria, BC
- Full-time
…guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. By fostering an engaged team of service professionals as Assistant Manager, Fairmont Gold, you will bring our…
Added 1 hour ago
FG
Laline - Assistant Store Manager - Toronto Eaton Centre
Fox Group Canada Inc.
Toronto, ON
- Full-time
As a Assistant Store Manager, you are an experienced leader with exceptional service and sales acumen. Reporting into the Store Manager, you will support the growth and awareness of Laline…
Added 1 hour ago
IE
Assistant Director of Studies
ILSC Education Group
Toronto, ON
- Temporary
ILSC Toronto is seeking an Assistant Director of Studies (ADoS) to support the Director of Studies. This is an in-person, temporary contract position from November 23, 2026, to February 28,…
Added 1 hour ago
PT
Parts Manager
Premier Truck Group
Sarnia, ON
- Full-time
Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At…

Fidelity Canada

IS Workforce Manager (Resource Manager)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

Job Posting: IS Workforce Manager

Current work authorization for Canada is required for all openings.
This is a full-time regular role.
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You’ll Be Doing

The Project Governance Office (PGO) manages the portfolio of projects for Fidelity Investments Canada (FIC), focusing on prioritization efforts in order to meet FIC’s regulatory obligations and strategic business development, and ensure adequate capacity planning for Information Services (IS) and Business resources. The IS Workforce Manager drives solutions and strategies that

maximize effectiveness and efficiency in resource planning, forecasting and scheduling. The IS Workforce Manager will leverage organizational and analytical skills to outline the best use of time and resources to meet prioritized business needs within the technology portfolio of initiatives and

activities

Establish and maintain IS resourcing models, including long and short-term forecasts, and ad hoc modeling to inform IS staffing, budgeting, workload distribution, strategic and tactical leadership decisions, and support achievement of IS objectives to serve the business.
Provide IS resource recommendations and help influence decisions/outcomes while building and maintaining key relationships with IS leadership and other business departments.
Understand IS workforce related processes in order to aggregate and analyze data to prepare and report trends and insights that inform decisions and strategies to allocate resources to priority projects or initiatives.
Continuously improve processes and efficiencies including maintaining robust IS workforce management process documentation and communicating changes to appropriate audiences.
Monitor IS resource allocations and performance against key IS activities and projects including identifying unexpected workload or staffing variations, and proactively reporting trends to assist IS management in addressing capacity issues and potential delays in delivering projects or initiatives.
Support a wide variety of tasks and requests from IS Executives, Directors, Managers and business stakeholders including resource schedule change/move requests, resource forecasting by IS department / by project and cost-benefit analysis for options to augment current IS resourcing to meet business needs (e.g. contracting, professional services).
Other duties as assigned.

What We’re Looking For:

University degree (Accounting/Financial/Business Management) or equivalent experience.
A minimum of 3 years’ experience.
Expert resource management, capacity planning and forecasting for projects and activities.
Strong organizational and planning skills.
Excellent data analytics and problem-solving skills.
Working knowledge of technology services, systems and project management methodologies.
Excellent written and verbal communication / presentation skills; ability to demonstrate an understanding of business needs and interests and communicate the broader picture to all stakeholders.
Effective relationship management, influencing, conflict resolution and change management skills
Self-starter with the ability to pivot tasks quickly - prioritize and reprioritize to maintain effective and efficient operations as well as ensure expectations are properly managed.
Expert in Microsoft Productivity Tools (O365, MS Office) work experience.

Nice to have:

Certified Workforce Planning Professional (CWPP).

Banking or Finance industry related experience is preferred.

Experience with Tableau or other Data Visualization tool.

Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today - and your financial well-being tomorrow.

For this role, your total rewards include

:Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $129,000, based on your experience and qualifications.

RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.

Some of the ways we’ll help you feel valued and supported as part of our team:
•   Flexible working arrangements - 100% remote, hybrid, and in office options
•   Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
•   Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
•   Parental leave top-up to 100% of your salary for a period of 25 weeks
•   Up to $650 for home office equipment
•   Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
•   Diversity and inclusion programs, including an active network of Employee Resource Groups
•   Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally protected ground.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply About employer

More about this job

Responsibilities

The IS Workforce Manager drives strategies to maximize resource planning, forecasting, and scheduling effectiveness within the technology portfolio. They analyze workforce data to inform staffing decisions, manage resource allocations, and ensure alignment with strategic business objectives.

Requirements

Candidates must have a university degree in Accounting, Finance, or Business Management and at least 3 years of relevant experience. Expert proficiency in resource management, capacity planning, and Microsoft productivity tools is required.

Skills

Resource management
Capacity planning
Forecasting
Data analytics
Project governance
Strategic planning
Relationship management
Conflict resolution
Change management
Microsoft Office
O365
Tableau
Financial modeling
Budgeting
Process improvement

Benefits

RRSP contribution
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Tuition reimbursement
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Resource Planning
Capacity Planning
Forecasting
Project Governance
Data Analytics
Financial Management
Strategic Planning
Budgeting
Tableau
Microsoft Office
O365
Change Management
Relationship Management
Information Services
Business Development
Regulatory Obligations
Performance Monitoring
Cost-benefit Analysis
Professional Services
CWPP
Finance Industry
Banking
Hybrid Work
Resource Modeling

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