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Added 5 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 5 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 5 mins ago
M
Senior Manager Delivery - Electrification Team (Construction)
Mace
Toronto, ON
- Full-time
Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
Added 5 mins ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
…controls and management of regulatory exposures for the TDAM business. With a comprehensive governance support mandate at TDAM, RPG is a group comprised of a wide array of subject matter…
Added 5 mins ago
CO
Airport Operations Serviceperson (AFFS) "A"
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Characteristic: Under the general supervision of the Airport Operations Supervisor or Designate and the day to day direction of the Airport Operations Serviceperson (AFFS)/ Leadhand.
Added 6 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 6 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
We are looking for an experienced manager with a strong business acumen and excellent technological expertise, recognized for their leadership, judgment, and ability to drive organizational…
Added 6 mins ago
BT
Project Manager - Infrastructure Transitions and SharePoint Migration
Buchanan Technologies
Brampton, ON
- Contract
The successful candidate will coordinate technical teams, vendors, and business stakeholders to deliver projects with clear governance, controlled risk, and minimal disruption to operations.
Added 6 mins ago
A
Industrial Engineer
adidas
Brantford, ON
- Full-time
…distribution, packaging material, equipment, and methods of operations by using proven Industrial Engineering techniques. This position directly impacts the following KPIs: safety, cost per…
Added 6 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
A role at the heart of the Operations This position is not limited to administrative management. We are looking for someone who wants to be an integral part of operations, work…
Added 6 mins ago
KB
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
Kent Building Supplies
Dartmouth, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and
Added 6 mins ago
KB
Department Manager – Sales & Service
Kent Building Supplies
Dartmouth, NS
- Full-time
The Department Manager – Sales & Service plays a key leadership role in delivering an exceptional customer experience while driving sales performance, team engagement, and operational…
Added 6 mins ago
KD
Project Coordinator
Kelly Deck Design
Vancouver, BC
- Full-time
The Project Coordinator reports to the Business and Operations Manager.
Added 6 mins ago
QE
Trade Compliance & Logistics Manager
Quadro Engineering
Waterloo, ON
- Full-time
…regulations while delivering efficient and cost-effective logistics operations. The role implements logistics strategy, customs compliance, freight management, trade controls, and…
Added 6 mins ago
AE
Human Resources Coordinator- Early Career
Associated Engineering
Kitchener, ON
- Full-time
Support the day-to-day operations of HR functions
Added 6 mins ago
TE
Account Manager
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Montreal, QC
- Full-time
…acceleration. To support this momentum, they are seeking an Account Manager who will play a key role in strengthening customer relationships, driving account growth, and maximizing the…
Added 6 mins ago
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Sales Manager
Talentfoot Executive Search
Montreal, QC
- Full-time
…technology organization. Reporting to the Vice President of Business Development, the Field Sales Manager will lead a team of 3 to 5 Account Executives responsible for driving new business…
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W
Intermediate Mechanical Engineer - Material Handling
Worley
Vancouver, BC
- Full-time
Worley is currently looking to fill an Intermediate Mechanical Engineer / Project Manager position to provide mechanical engineering and project management services within the Mechanical…
Added 6 mins ago
FL
Account Manager
Fuze Logistics Services Inc
Montreal, QC
- Full-time
…processes, and update when necessary. Continuously analyze daily operations to determine profitability and opportunistically prospect for additional business. Review past sales activity for…
Added 6 mins ago
MS
Plant Controller
Movement Search & Delivery
Mississauga, ON
- $79,000 to $90,000 CAD / year
- Full-time
This position is ideal for a finance leader who enjoys being visible on the plant floor, partnering with operations, and helping drive business results through strong financial leadership.
Added 6 mins ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $40,000 to $47,000 CAD / year
- Full-time
…organization with the agility and entrepreneurial spirit of a growing…
Added 6 mins ago
AI
Junior Data Entry Clerk
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- Full-time
…entered, maintained, and managed accurately across multiple business systems. This position assists with administrative processes by organizing records, updating databases and financial…
Added 6 mins ago
M
P&O Business Partner
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
As P&O Business Partner you will be a trusted advisor to the Factory Site Line Manager and Supply Chain Leadership Team, partnering to deploy regional and functional people priorities…
Added 6 mins ago
M
Search Engine Optimization Manager
Manulife
Toronto, ON
- Full-time
We are seeking a highly experienced Search Engine Optimization Manager to lead North American SEO & GEO programs while supporting global SEO initiatives across the organization. This role…
Added 6 mins ago
K
Service Sales Consultant
KONE
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- Full-time
…help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader…

Fidelity Canada

IS Workforce Manager (Resource Manager)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

Job Posting: IS Workforce Manager

Current work authorization for Canada is required for all openings.
This is a full-time regular role.
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You’ll Be Doing

The Project Governance Office (PGO) manages the portfolio of projects for Fidelity Investments Canada (FIC), focusing on prioritization efforts in order to meet FIC’s regulatory obligations and strategic business development, and ensure adequate capacity planning for Information Services (IS) and Business resources. The IS Workforce Manager drives solutions and strategies that

maximize effectiveness and efficiency in resource planning, forecasting and scheduling. The IS Workforce Manager will leverage organizational and analytical skills to outline the best use of time and resources to meet prioritized business needs within the technology portfolio of initiatives and

activities

Establish and maintain IS resourcing models, including long and short-term forecasts, and ad hoc modeling to inform IS staffing, budgeting, workload distribution, strategic and tactical leadership decisions, and support achievement of IS objectives to serve the business.
Provide IS resource recommendations and help influence decisions/outcomes while building and maintaining key relationships with IS leadership and other business departments.
Understand IS workforce related processes in order to aggregate and analyze data to prepare and report trends and insights that inform decisions and strategies to allocate resources to priority projects or initiatives.
Continuously improve processes and efficiencies including maintaining robust IS workforce management process documentation and communicating changes to appropriate audiences.
Monitor IS resource allocations and performance against key IS activities and projects including identifying unexpected workload or staffing variations, and proactively reporting trends to assist IS management in addressing capacity issues and potential delays in delivering projects or initiatives.
Support a wide variety of tasks and requests from IS Executives, Directors, Managers and business stakeholders including resource schedule change/move requests, resource forecasting by IS department / by project and cost-benefit analysis for options to augment current IS resourcing to meet business needs (e.g. contracting, professional services).
Other duties as assigned.

What We’re Looking For:

University degree (Accounting/Financial/Business Management) or equivalent experience.
A minimum of 3 years’ experience.
Expert resource management, capacity planning and forecasting for projects and activities.
Strong organizational and planning skills.
Excellent data analytics and problem-solving skills.
Working knowledge of technology services, systems and project management methodologies.
Excellent written and verbal communication / presentation skills; ability to demonstrate an understanding of business needs and interests and communicate the broader picture to all stakeholders.
Effective relationship management, influencing, conflict resolution and change management skills
Self-starter with the ability to pivot tasks quickly - prioritize and reprioritize to maintain effective and efficient operations as well as ensure expectations are properly managed.
Expert in Microsoft Productivity Tools (O365, MS Office) work experience.

Nice to have:

Certified Workforce Planning Professional (CWPP).

Banking or Finance industry related experience is preferred.

Experience with Tableau or other Data Visualization tool.

Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today - and your financial well-being tomorrow.

For this role, your total rewards include

:Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $129,000, based on your experience and qualifications.

RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.

Some of the ways we’ll help you feel valued and supported as part of our team:
•   Flexible working arrangements - 100% remote, hybrid, and in office options
•   Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
•   Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
•   Parental leave top-up to 100% of your salary for a period of 25 weeks
•   Up to $650 for home office equipment
•   Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
•   Diversity and inclusion programs, including an active network of Employee Resource Groups
•   Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally protected ground.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

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More about this job

Responsibilities

The IS Workforce Manager drives strategies to maximize resource planning, forecasting, and scheduling effectiveness within the technology portfolio. They analyze workforce data to inform staffing decisions, manage resource allocations, and ensure alignment with strategic business objectives.

Requirements

Candidates must have a university degree in Accounting, Finance, or Business Management and at least 3 years of relevant experience. Expert proficiency in resource management, capacity planning, and Microsoft productivity tools is required.

Skills

Resource management
Capacity planning
Forecasting
Data analytics
Project governance
Strategic planning
Relationship management
Conflict resolution
Change management
Microsoft Office
O365
Tableau
Financial modeling
Budgeting
Process improvement

Benefits

RRSP contribution
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Tuition reimbursement
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Resource Planning
Capacity Planning
Forecasting
Project Governance
Data Analytics
Financial Management
Strategic Planning
Budgeting
Tableau
Microsoft Office
O365
Change Management
Relationship Management
Information Services
Business Development
Regulatory Obligations
Performance Monitoring
Cost-benefit Analysis
Professional Services
CWPP
Finance Industry
Banking
Hybrid Work
Resource Modeling

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