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Added 11 mins ago
MH
New Home Sales Associate
Mattamy Homes
Markham, ON · Toronto, ON · GTA, ON
- Full-time
…ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and…
Added 26 mins ago
Sessional Instructional Assistant - SSM1070H - Sustainability Law and Policy
University of Toronto
Mississauga, ON
Department: UTM: Inst. for Management & Innovation
Added 26 mins ago
UH
Physiotherapist
University Health Network
Thornhill, ON · Vaughan, Ontario
- Full-time
Altum Health is a department within the University Health Network with over 300 employees across several sites (Ajax, Barrie, Brampton, Cambridge, Hamilton, Mississauga, Oakville, Oshawa,…
Added 40 mins ago
Casual Mechanic
City of Quinte West
Quinte West, ON
Supervisor of Fleet Services, Manager of Outdoor Operations, Supervisor of Roads, Supervisor of Parks and Open Space, Superintendent of Water/Wastewater Services, Director, other City…
Added 40 mins ago
Casual Equipment Operator
City of Quinte West
Quinte West, ON
…along the Highway 401 corridor approximately 1.5 hours east of Toronto and 2.5 hours west of Ottawa. Over 46,560 people make Quinte West home. Quinte West’s natural setting, with its…
Added 55 mins ago
International Student Advisor
George Brown Polytechnic
Toronto, ON
Under the direction of the Manager, International Student Services
Added 55 mins ago
TM
Client Service Project Manager - Financial Print (2nd Shift)
Toppan Merrill
Toronto, ON
- $20 to $40 CAD / hour
- Full-time
Toppan Merrill has an exciting opportunity for a Client Service Project Manager - Financial Print - 2nd Shift to join our #hybrid Toronto, ON team. In this role, you will provide…
Added 1 hour ago
FN
Associate Mortgage Underwriter-Excalibur
First National Financial LP
Toronto, ON
- Full-time
Excalibur department - With both the population and employment demographics of Canada changing so significantly, there are people who want to access a mortgage and own a home – but they may…
Added 1 hour ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
TD Asset Management Inc. (TDAM) is a North American investment manager offering progressive investment solutions to investors globally. For over two decades, TDAM established competitive…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of Internal Controls and Financial Processes to support the successful execution of our…
Added 1 hour ago
PR
Scheduling & Labour Relations Assistant
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges,…
Added 1 hour ago
M
Bilingual Customer Success Manager
Morningstar
Toronto, ON
- Full-time
…clients across both languages. The Bilingual Customer Success Manager combines deep knowledge of Morningstar's Advisor Software, Licensed Data, and AI-powered solutions with strong…
Added 1 hour ago
WI
Field Service Technician - Toronto
Weber, Inc.
Mississauga, ON
- Full-time
Communicate with technical logistics manager & service manager on a regular basis to give updates on current job status and receive additional job assignments.
Added 1 hour ago
T
Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
The TD Securities Inc. (TDSI) Compliance Department is responsible for the compliance strategy and oversight programs, including designing and implementing monitoring and supervisory…
Added 1 hour ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
TD Asset Management Inc. (TDAM) is a North American investment manager offering progressive investment solutions to investors globally. For over two decades, TDAM established competitive…
Added 2 hours ago
FC
IS Workforce Manager (Resource Manager)
Fidelity Canada
Toronto, ON
- Full-time
…Information Services (IS) and Business resources. The IS Workforce Manager drives solutions and strategies…
Added 2 hours ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
Reporting to the Director, Sales & Service, the Manager, BBC Business Banking Credit role interfaces closely with Business Banking Centre (“BBC”) management and Business Credit Department…
Added 2 hours ago
UH
Administrative Assistant III, Medical
University Health Network
Toronto, ON
- Contract
…sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The…
Added 2 hours ago
O
Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
…success and have a passion for pensions. Everyone at OPTrust – in Toronto, London and Sydney – makes a meaningful impact. Our culture is driven by team members with different backgrounds…
Added 2 hours ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
Reporting to the Director, Sales & Service, the Manager, BBC Business Banking Credit role interfaces closely with Business Banking Centre (“BBC”) management and Business Credit Department…
Added 2 hours ago
TT
Equipment Engineer, Mechanical (13932)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Equipment Engineer, Mechanical to join the Streetcar Maintenance Department. Reporting to the Manager, Vehicle Maintenance Engineering, you will play a key role for providing engineering…
Added 2 hours ago
T
Compliance Associate Rotational Program
TD
Toronto, ON
- Full-time
The mandate of the TD Global Compliance Department is to foster a culture of integrity, ethics, and compliance and deliver independent risk management and oversight of regulatory compliance…
Added 2 hours ago
T
Sr. Product Solution Analyst, TD Securities
TD
Toronto, ON
- Full-time
…technology solution team. This position reports directly to the Manager, Engineering within the Global Equity Derivatives & Synthetic Prime Solutions…
Added 3 hours ago
UO
Associate/Full Professor - General Surgery
University of Toronto
Toronto, ON
- $200,000 CAD / year
Hospital Affiliation: UHN - Toronto General Hospital
Added 3 hours ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan,…

Fidelity Canada

IS Workforce Manager (Resource Manager)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

Job Posting: IS Workforce Manager

Current work authorization for Canada is required for all openings.
This is a full-time regular role.
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You’ll Be Doing

The Project Governance Office (PGO) manages the portfolio of projects for Fidelity Investments Canada (FIC), focusing on prioritization efforts in order to meet FIC’s regulatory obligations and strategic business development, and ensure adequate capacity planning for Information Services (IS) and Business resources. The IS Workforce Manager drives solutions and strategies that

maximize effectiveness and efficiency in resource planning, forecasting and scheduling. The IS Workforce Manager will leverage organizational and analytical skills to outline the best use of time and resources to meet prioritized business needs within the technology portfolio of initiatives and

activities

Establish and maintain IS resourcing models, including long and short-term forecasts, and ad hoc modeling to inform IS staffing, budgeting, workload distribution, strategic and tactical leadership decisions, and support achievement of IS objectives to serve the business.
Provide IS resource recommendations and help influence decisions/outcomes while building and maintaining key relationships with IS leadership and other business departments.
Understand IS workforce related processes in order to aggregate and analyze data to prepare and report trends and insights that inform decisions and strategies to allocate resources to priority projects or initiatives.
Continuously improve processes and efficiencies including maintaining robust IS workforce management process documentation and communicating changes to appropriate audiences.
Monitor IS resource allocations and performance against key IS activities and projects including identifying unexpected workload or staffing variations, and proactively reporting trends to assist IS management in addressing capacity issues and potential delays in delivering projects or initiatives.
Support a wide variety of tasks and requests from IS Executives, Directors, Managers and business stakeholders including resource schedule change/move requests, resource forecasting by IS department / by project and cost-benefit analysis for options to augment current IS resourcing to meet business needs (e.g. contracting, professional services).
Other duties as assigned.

What We’re Looking For:

University degree (Accounting/Financial/Business Management) or equivalent experience.
A minimum of 3 years’ experience.
Expert resource management, capacity planning and forecasting for projects and activities.
Strong organizational and planning skills.
Excellent data analytics and problem-solving skills.
Working knowledge of technology services, systems and project management methodologies.
Excellent written and verbal communication / presentation skills; ability to demonstrate an understanding of business needs and interests and communicate the broader picture to all stakeholders.
Effective relationship management, influencing, conflict resolution and change management skills
Self-starter with the ability to pivot tasks quickly - prioritize and reprioritize to maintain effective and efficient operations as well as ensure expectations are properly managed.
Expert in Microsoft Productivity Tools (O365, MS Office) work experience.

Nice to have:

Certified Workforce Planning Professional (CWPP).

Banking or Finance industry related experience is preferred.

Experience with Tableau or other Data Visualization tool.

Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today - and your financial well-being tomorrow.

For this role, your total rewards include

:Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $129,000, based on your experience and qualifications.

RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.

Some of the ways we’ll help you feel valued and supported as part of our team:
•   Flexible working arrangements - 100% remote, hybrid, and in office options
•   Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
•   Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
•   Parental leave top-up to 100% of your salary for a period of 25 weeks
•   Up to $650 for home office equipment
•   Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
•   Diversity and inclusion programs, including an active network of Employee Resource Groups
•   Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally protected ground.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply About employer

More about this job

Responsibilities

The IS Workforce Manager drives strategies to maximize resource planning, forecasting, and scheduling effectiveness within the technology portfolio. They analyze workforce data to inform staffing decisions, manage resource allocations, and ensure alignment with strategic business objectives.

Requirements

Candidates must have a university degree in Accounting, Finance, or Business Management and at least 3 years of relevant experience. Expert proficiency in resource management, capacity planning, and Microsoft productivity tools is required.

Skills

Resource management
Capacity planning
Forecasting
Data analytics
Project governance
Strategic planning
Relationship management
Conflict resolution
Change management
Microsoft Office
O365
Tableau
Financial modeling
Budgeting
Process improvement

Benefits

RRSP contribution
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Tuition reimbursement
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Resource Planning
Capacity Planning
Forecasting
Project Governance
Data Analytics
Financial Management
Strategic Planning
Budgeting
Tableau
Microsoft Office
O365
Change Management
Relationship Management
Information Services
Business Development
Regulatory Obligations
Performance Monitoring
Cost-benefit Analysis
Professional Services
CWPP
Finance Industry
Banking
Hybrid Work
Resource Modeling

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