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Added 10 mins ago
D
Account Manager
Desjardins
Amqui, QC · Montreal, QC · Brossard, QC · Beauharnois, QC · Vaudreuil-Dorion, QC · Rivière-du-Loup, QC · Quebec, QC · Rimouski, QC · Saint-Hyacinthe, QC · Gatineau, QC · Saint-Jean-sur-Richelieu, QC · La Pocatière, QC · L'étang-du-nord, QC
- Full-time
Added 11 mins ago
SH
Administrative Assistant
Shared Health-Soins Communs
Boissevain, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 11 mins ago
SH
Administrative Assistant
Shared Health-Soins Communs
Mountain Road, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 25 mins ago
A
Account Manager, XM
Acosta
Toronto, ON
- Full-time
The Account Manager is primarily responsible for the design, management and event execution at various locations nationally including stores, events, and pop-ups. This position will require…
Added 40 mins ago
CL
Senior Accounting Manager
Charger Logistics Inc
Brampton, ON
- Full-time
We are seeking a detail-oriented and highly organized professional to join our Finance team as a Senior Accounting Manager .
Added 40 mins ago
CL
Corporate Tax Manager
Charger Logistics Inc
Brampton, ON
- Full-time
Collaborate with Finance, Accounting, Payroll, Legal, and U.S. tax teams on tax-related matters.
Added 40 mins ago
Administrative Assistant
Winnipeg Regional Health Authority
Boissevain, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 40 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 40 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 40 mins ago
Administrative Assistant
Winnipeg Regional Health Authority
Grandview, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 40 mins ago
Technical Due Diligence Analyst
IREN
Vancouver, BC
Job Type: Full-Time | Location: Vancouver, BC | Department: Vancouver, BC | Reporting to: Senior Manager, Innovation | Work Location Type: #hybrid
Added 56 mins ago
A
Director of Rooms Division (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
…responsible for delivering exceptional guest experiences, driving financial performance, fostering a culture of excellence, and ensuring the highest standards of luxury hospitality across…
Added 1 hour ago
S
In Store Bakery - Manager Bakery
Sobeys
St. Thomas, ON
- Full-time
The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the…
Added 1 hour ago
I
Technical Due Diligence Analyst
IREN
Vancouver, BC
- Full-time
Job Type: Full-Time | Location: Vancouver, BC | Department: Vancouver, BC | Reporting to: Senior Manager, Innovation | Work Location Type: #hybrid
Added 1 hour ago
IF
Group Retirement Client Relationship Manager
iA Financial Group
Calgary, AB
- Full-time
…high-quality service? As a Group Retirement Client Relationship Manager (CRM) you will be responsible for the plan sponsor experience, retention, and relationship building. You will…
Added 1 hour ago
GC
Branch Manager
GRAYBAR CANADA
Windsor, ON
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking a Branch Manager to join our Windsor, ON branch.,
Added 1 hour ago
TU
Administrative Coordinator
The University of British Columbia
Williams Lake, BC
- $4,756.11 to $5,802.73 CAD / month
- Part-time
The Administrative Coordinator provides administrative, financial and human resources (HR) support to AFRF research station and works closely with the Site Manager to support the effective…
Added 2 hours ago
TU
Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
The position reports to the Manager, Student Services and receives functional direction and operational supervision from the Associate Director, Undergraduate Program. Works in coordination…
Added 2 hours ago
PC
Payroll Associate (Contract)
Pwc Canada
Toronto, ON
- Full-time
At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimize their financial performance and make informed business decisions.…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 3 hours ago
B
Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
Business Case Development: Build full financial models to support future expansion project business plan including ROI, NPV/IRR, and scenario modeling. validate assumptions with Finance,…
Added 4 hours ago
NB
SME Account Manager, Business Flex
National Bank of Canada
Saskatoon, SK
- Full-time
A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business…
Added 4 hours ago
Payment and Control Analyst
Department of Finance
Winnipeg, MB
Reporting to the Central Accounts Payable Manager, the Payment and Control Analyst is part of the central management team that is responsible to comply with the legislative requirements for…
Added 4 hours ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
You have 3+ years proven experience in Finance, Accounting and/or Financial Planning & Analysis role with financial modelling and business partnership experience
Added 4 hours ago
UO
Administrative Coordinator
University of British Columbia
Williams Lake, BC · BOFF | Alex Fraser Research Forest (AFRFT)
- $4,756.11 to $5,802.73 CAD / month
- Part-time
The Administrative Coordinator provides administrative, financial and human resources (HR) support to AFRF research station and works closely with the Site Manager to support the effective…

Fidelity Canada

IS Workforce Manager (Resource Manager)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

Job Posting: IS Workforce Manager

Current work authorization for Canada is required for all openings.
This is a full-time regular role.
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You’ll Be Doing

The Project Governance Office (PGO) manages the portfolio of projects for Fidelity Investments Canada (FIC), focusing on prioritization efforts in order to meet FIC’s regulatory obligations and strategic business development, and ensure adequate capacity planning for Information Services (IS) and Business resources. The IS Workforce Manager drives solutions and strategies that

maximize effectiveness and efficiency in resource planning, forecasting and scheduling. The IS Workforce Manager will leverage organizational and analytical skills to outline the best use of time and resources to meet prioritized business needs within the technology portfolio of initiatives and

activities

Establish and maintain IS resourcing models, including long and short-term forecasts, and ad hoc modeling to inform IS staffing, budgeting, workload distribution, strategic and tactical leadership decisions, and support achievement of IS objectives to serve the business.
Provide IS resource recommendations and help influence decisions/outcomes while building and maintaining key relationships with IS leadership and other business departments.
Understand IS workforce related processes in order to aggregate and analyze data to prepare and report trends and insights that inform decisions and strategies to allocate resources to priority projects or initiatives.
Continuously improve processes and efficiencies including maintaining robust IS workforce management process documentation and communicating changes to appropriate audiences.
Monitor IS resource allocations and performance against key IS activities and projects including identifying unexpected workload or staffing variations, and proactively reporting trends to assist IS management in addressing capacity issues and potential delays in delivering projects or initiatives.
Support a wide variety of tasks and requests from IS Executives, Directors, Managers and business stakeholders including resource schedule change/move requests, resource forecasting by IS department / by project and cost-benefit analysis for options to augment current IS resourcing to meet business needs (e.g. contracting, professional services).
Other duties as assigned.

What We’re Looking For:

University degree (Accounting/Financial/Business Management) or equivalent experience.
A minimum of 3 years’ experience.
Expert resource management, capacity planning and forecasting for projects and activities.
Strong organizational and planning skills.
Excellent data analytics and problem-solving skills.
Working knowledge of technology services, systems and project management methodologies.
Excellent written and verbal communication / presentation skills; ability to demonstrate an understanding of business needs and interests and communicate the broader picture to all stakeholders.
Effective relationship management, influencing, conflict resolution and change management skills
Self-starter with the ability to pivot tasks quickly - prioritize and reprioritize to maintain effective and efficient operations as well as ensure expectations are properly managed.
Expert in Microsoft Productivity Tools (O365, MS Office) work experience.

Nice to have:

Certified Workforce Planning Professional (CWPP).

Banking or Finance industry related experience is preferred.

Experience with Tableau or other Data Visualization tool.

Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today - and your financial well-being tomorrow.

For this role, your total rewards include

:Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $129,000, based on your experience and qualifications.

RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.

Some of the ways we’ll help you feel valued and supported as part of our team:
•   Flexible working arrangements - 100% remote, hybrid, and in office options
•   Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
•   Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
•   Parental leave top-up to 100% of your salary for a period of 25 weeks
•   Up to $650 for home office equipment
•   Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
•   Diversity and inclusion programs, including an active network of Employee Resource Groups
•   Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally protected ground.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply About employer

More about this job

Responsibilities

The IS Workforce Manager drives strategies to maximize resource planning, forecasting, and scheduling effectiveness within the technology portfolio. They analyze workforce data to inform staffing decisions, manage resource allocations, and ensure alignment with strategic business objectives.

Requirements

Candidates must have a university degree in Accounting, Finance, or Business Management and at least 3 years of relevant experience. Expert proficiency in resource management, capacity planning, and Microsoft productivity tools is required.

Skills

Resource management
Capacity planning
Forecasting
Data analytics
Project governance
Strategic planning
Relationship management
Conflict resolution
Change management
Microsoft Office
O365
Tableau
Financial modeling
Budgeting
Process improvement

Benefits

RRSP contribution
Health benefits
Mental health services
Parental leave top-up
Home office equipment allowance
Paid volunteer days
Tuition reimbursement
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Resource Planning
Capacity Planning
Forecasting
Project Governance
Data Analytics
Financial Management
Strategic Planning
Budgeting
Tableau
Microsoft Office
O365
Change Management
Relationship Management
Information Services
Business Development
Regulatory Obligations
Performance Monitoring
Cost-benefit Analysis
Professional Services
CWPP
Finance Industry
Banking
Hybrid Work
Resource Modeling

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