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Added 1 day ago
HEAD CHEF - KAMLOOPS
Shark Club Sports Bar & Grill
Kamloops, BC · Vancouver, BC · Calgary, AB · Edmonton, AB
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 1 day ago
Senior P&C Engineer
Tetra Tech
Mississauga, ON · Vancouver, BC · St. John's, NL · Calgary, AB · Winnipeg, MB
…solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the…
Added 1 day ago
Billing and Collections Specialist
KEV Group
Toronto, ON
You'll work independently and chase items to resolution without waiting to be asked. You'll report to the Revenue Manager, Finance and collaborate closely with our Customer Success teams.
Added 1 day ago
Senior Estimator
BITS Recruiting
Thornhill, ON
Reporting to the Estimating Manager, you will be responsible for preparing detailed and accurate cost estimates covering full project scope, including labour, equipment, materials,…
Added 1 day ago
B
Business Project Manager-CyberSecurity/Banking
BeachHead
Toronto, ON
- Contract
Working with one of our top financial clients, this role calls for a Business Project Manager-CyberSecurity/Banking to lead strategic cybersecurity, data security, identity and access…
Added 1 day ago
Assistant Store Manager
Rexall Pharmacy
Colwood, BC
Professional growth and development via challenging projects and assignments
Added 1 day ago
TR
Vice President, Talent Acquisition - Product Engineering
Thomson Reuters Holdings Inc.
Toronto, ON
- Full-time
- Hybrid
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.…
Added 1 day ago
Assistant Store Manager
Rexall Pharmacy Group LTD
Colwood, BC
Professional growth and development via challenging projects and assignments
Added 1 day ago
Postal Clerk
Rexall Pharmacy
Welland, ON
Professional growth and development via challenging projects and assignments
Added 1 day ago
Postal Clerk
Rexall Pharmacy Group LTD
Welland, ON
Professional growth and development via challenging projects and assignments
Added 1 day ago
BJ
Sales Development Manager
Blue J
Toronto, ON
- Full-time
- Hybrid
As SDR Manager, you'll lead the team that starts most of our sales conversations. You'll hire, coach and grow a team of Sales Development Representatives who book qualified meetings with…
Added 1 day ago
TP
Project Manager III, Tech Transfers
Teva Pharmaceutical
Toronto, ON
- Full-time
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering…
Added 1 day ago
PG
Senior Business Analyst
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their…
Added 1 day ago
SharePoint Developer / Transformation Lead
Astra North Infoteck Inc.
NB
The role requires strong hands-on development experience in SharePoint Online, Office 365, SPFx, and modern web technologies, along with the ability to troubleshoot, document, and support…
Added 1 day ago
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Edmonton, AB
Professional growth and development via challenging projects and assignments
Added 1 day ago
Sales Clerk - Front Shop
Rexall Pharmacy
Edmonton, AB
Professional growth and development via challenging projects and assignments
Added 1 day ago
AI
Technical Program Manager - Windows Software Platform Group (1 Year Temporary Contract)
AMD, Inc.
Markham, ON
- Temporary
As the Software Technical Program Manager within the Windows Software Platform Group, you will manage end-to-end ownership and delivery of multiple and concurrent software development…
Added 1 day ago
Key Account Manager, Sobeys
Ferrero
AB
We have a current opening for a Key Account Manager, Sobeys and are actively reviewing applications.
Added 1 day ago
FI
Software Developer Customer Data Platforms
Fidelity Investments Canada ULC
Toronto, ON
- Full-time
…Adobe Journey Optimizer (AJO). This role combines technical development, data engineering, and marketing activation expertise, building customer profiles, schemas, data pipelines,…
Added 1 day ago
S
Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montréal, QC
- Full-time
The SAP Academy for Customer Success is a development program designed for individuals with 1-3 years of professional experience.
Added 1 day ago
Manager - Salesforce - Life Sciences (PH - AN)
Deloitte
Montréal, QC
Support business development activities, including solution architecture, technical proposal content, estimation, client presentations, and pursuit orals.
Added 1 day ago
Senior Project Manager
Tetra Tech
Mississauga, ON · St. John's, NL · Winnipeg, MB · Calgary, AB
Tetra Tech is adding a Senior Project Manager to our Power team. This role can be performed from anywhere in Canada or the United States.
Added 1 day ago
Project Manager
Tetra Tech
Mississauga, ON · Vancouver, BC · St. John's, NL · Calgary, AB · Winnipeg, MB
Tetra Tech is adding a Project Manager to our Power team based in Mississauga, Ontario.
Added 1 day ago
P
Brand Program Manager
PayPal
Toronto, ON
- Full-time
PayPal’s in-house B2B Brand and Creative team is hiring a Brand Program Manager to own the planning, governance, and delivery of brand and creative programs for the B2B marketing…
Added 1 day ago
Restaurant Manager
Denny's Canada
Cranbrook, BC
You will work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.

Fidelity Investments Canada ULC

Software Developer Customer Data Platforms

Toronto, ON, Canada

Full-time

Apply on fil.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Description

Current work authorization for Canada is required for all openings.

You will be working on a 100% remote working model.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

Business Overview

The Software Developer Customer Data Platforms is responsible for designing, configuring, implementing, and optimizing Adobe Experience Platform (AEP) - specifically the Real-Time CDP and Adobe Journey Optimizer (AJO). This role combines technical development, data engineering, and marketing activation expertise, building customer profiles, schemas, data pipelines, decisioning logic, and journey orchestration to enable personalized, data driven customer experiences.

The developer works closely with Marketing, CRM, Data Engineering, Digital, and IT teams to ensure Adobe Experience Cloud solutions are scalable, stable, and fully integrated with enterprise systems.

Key Accountabilities

Adobe Experience Platform (AEP) / RCDP Development

Lead Configure and maintain AEP schemas, datasets, identities, and data ingestion workflows.
Implement XDM-based modeling for profile and event data.
Build ingestion pipelines using batch APIs, streaming APIs, and source connectors.
Set up profile stitching, identity resolution, and governance policies.
Configure Segmentation Service, including rule-based and audience streaming segmentation.
Ensure compliance with data usage labels, privacy, and consent requirements.

Adobe Journey Optimizer (AJO) Development

Configure and build multichannel journeys, triggers, decision logic, and conditions.
Develop message templates (email, push, in-app, SMS) and dynamic personalization using handlebars or similar languages.
Integrate AJO with AEP profiles, events, and decisioning logic.
Ensure real-time event processing, journey activation, and error handling.
Optimize journey performance, delivery rules, and orchestration logic.

Support Operations and Incident Management

Lead any support activities for MarTech systems, overseeing incident response, root cause analysis, and timely issue resolution.
Manage defects, enhancements, and technical requests in collaboration with the Marketing Technology product owners, MarTech Scrum team and Marketing and IT stakeholders Monitor platform health and performance; ensure adherence to SLAs, uptime requirements, and operational KPIs.
Coordinate with IT, vendors, and business teams to resolve issues efficiently and ensure continuous improvement.

MarTech Integrations and APIs

Build integrations between Adobe platforms and CRM, web/app analytics, data lakes, and campaign platforms.
Use Adobe APIs (Batch/Streaming/Edge) for ingestion and journey activation.
Configure Edge Network and Customer Journey Analytics (CJA) inputs if applicable.
Work with engineering teams on ETL pipelines, data transformations, and API orchestration.

Technical Documentation and Governance

Produce clear documentation: data flow diagrams, schema dictionaries, journey logic, and integration specs.
Apply Adobe governance standards for data usage labels, privacy, access controls, and taxonomy.
Maintain versioning for schemas, audiences, and journey logic.

Testing, Quality Assurance and Support

Perform unit tests, integration tests, and end-to-end journey/UAT validation.
Troubleshoot ingestion failures, segmentation issues, journey performance problems, and identity stitching concerns.
Support production releases, incident resolution, and continuous platform optimization.

Skills, Knowledge and Experience

Hands-on experience with Adobe Experience Platform (AEP) and Real-Time CDP.
Strong understanding of XDM schemas, profile stitching, datasets, and identity graphs.
Practical experience configuring Adobe Journey Optimizer journeys, events, conditions, templates, and personalization.
Ability to read/write JSON, design data models, and configure ingestion via APIs/SDKs.
Familiarity with Adobe Tags/Launch, AEM, or Adobe Analytics is a strong asset.
Understanding of customer data pipelines, consent management, segmentation, and event-based activation.
Strong problem-solving and analytical mindset.
Ability to translate marketing needs into technical solutions.
Excellent communication and documentation skills.
Collaborative, able to work with cross-functional teams.

Education and Skills

University degree, preferably in Computer Science, Engineering, Math or equivalent work experience

3+Yrs working with the Adobe Experience Cloud stack (AJO, RT-CDP, Adobe Analytics and CJA, Tags/Launch, data layer, Identity and Consent)
Experience in MarTech engineering, marketing operations, or customer data orchestration.
Experience working in Agile teams (Scrum/Kanban).

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today - and your financial well-being tomorrow.

For this role, your total rewards include:

Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) $101,000 - 118,000 based on your experience and qualifications.
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team

Flexible working arrangements that vary based on role requirements

Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•   Canada's Top 100 Employers
o   Greater Toronto's Top Employers
o   Canada's Top Family-Friendly Employers
o   Canada's Top Employers for Young People

•   Great Place To Work® Certified
o   Best Workplaces for Inclusion
o   Best Workplaces for Mental Wellness
o   Best Workplaces for Today's Youth
o   Best Workplaces for Women
o   Best Workplaces in Financial Services & Insurance
o   Best Workplaces in Ontario
o   Best Workplaces with Most Trusted Executive Teams

•   LinkedIn Top Companies in Canada

•   Human Resource Director (HRD) - Best Place To Work
o   HRD - 5-Star Benefit Program
o   HRD - 5-Star Diversity & Inclusion Employer

Designations
•   Canadian Compassionate Companies – Certified
•   Benefits Canada's Workplace Benefits Award - Future of Work Strategy
•   TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
•   Canadian HR Reporter's Most Innovative HR Team

Apply on fil.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Software Developer at Fidelity Investments Canada ULC will build customer data models, data pipelines and marketing journeys on Adobe platforms. The work includes troubleshooting, documenting integrations and supporting incidents alongside marketing and IT teams.

Requirements

Candidates need a university degree (preferably in computer science or engineering) or equivalent experience, plus over 3 years working with the Adobe Experience Cloud stack. Hands-on skill with XDM schemas, identity resolution, JSON and APIs, and Agile team experience are required.

Skills

Adobe Experience Platform (AEP)
Real-Time CDP
Adobe Journey Optimizer (AJO)
XDM schema modeling
Identity resolution and profile stitching
Segmentation Service
Batch and streaming APIs
JSON
Handlebars
Adobe Tags/Launch
Adobe Analytics
Adobe Experience Manager (AEM)
Customer Journey Analytics (CJA)
Adobe Edge Network
ETL pipelines
Data governance and usage labels
Consent management
Journey orchestration
Incident management
Root cause analysis
Technical documentation
Scrum
Kanban
Cross-functional collaboration

Benefits

Group RRSP contribution
Health benefits with 100% employer-paid premiums
Mental health and therapy allowance
Parental leave top-up
Home office equipment allowance
Volunteer days
Tuition reimbursement and training

Keywords

Software Developer
Adobe Experience Platform
AEP
Real-Time CDP
RT-CDP
Adobe Journey Optimizer
AJO
Customer Data Platform
CDP
XDM
identity graph
profile stitching
segmentation
JSON
REST APIs
Adobe Analytics
Adobe Tags
Adobe Launch
AEM
Customer Journey Analytics

Seniority

Mid level

Perks

Parental leave
Retirement plan
Tuition support
Wellness program
Paid training
Remote work allowance

Tools

Adobe Experience Platform
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Analytics
Adobe Tags/Launch
Customer Journey Analytics
JSON

Languages

English

Fields of study

Computer Science
Engineering
Mathematics

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Jobs in Canada