Find work in Canada.

320,306 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
VB
Senior Financial Analyst, FP&A (12-Month Contract)
Vaco by Highspring
Toronto, ON
- $50 to $70 CAD / hour
- Contract
Our client is looking for a Senior Financial Analyst, FP&A for a 12-month contract. The role will require working in office, in the Toronto core, 2 days a week. Job # 253788
Added 1 min ago
CE
Pricing Analyst / Analyste de la tarification
Carrier Enterprise Canada
Brampton, ON
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking a detail-oriented and analytically driven Pricing Analyst to join our team at Carrier Enterprise Canada, a leading distributor in the HVAC industry. Located at our Brampton,…
Added 1 min ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 min ago
OO
Data Analyst, Customer Support Operations
OCS Ontario Cannabis Store
Toronto, ON
- Full-time
We're looking for a Data Analyst, Customer Support Operations to join our team!
Added 1 min ago
L
Global Brand Insights Manager
lululemon
Vancouver, BC
- Full-time
…of panel’s operational and administrative tasks (managed by Analyst) such as participant recruitment, compliance with legal requirements, and ongoing panel health…
Added 3 mins ago
D
Investment Development Program
Desjardins
Montreal, QC · Levis, QC
- Full-time
We designed the Investment Development Program to shape the experts and leaders of tomorrow. As an analyst, you’ll contribute to challenging, strategic projects across different areas of…
Added 3 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 3 mins ago
C
Applications Support Sr Analyst - Asst. Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 3 mins ago
IT Business Systems Analyst
The Canada Life Assurance Company
London, ON · Toronto, ON
We are looking for a Business Systems Analyst.
Added 3 mins ago
TM
Client Billing Specialist
The Maples Group (Financial Services)
Montreal, QC
- Full-time
We are looking for an accomplished Client Billing and Data Analyst to join our Global Entity Services team as part of our financial services business in Montreal.
Added 3 mins ago
A
Business Analyst - Abbott Diabetes Care - Mississauga, ON
Abbott
Mississauga, ON
- $87,000 to $127,600 CAD / year
- Full-time
The purpose of this role is to turn sales and business data into meaningful insights that support better decision-making. The role manages key reporting and analytics tools and supports…
Added 3 mins ago
A
Analyst / Senior Analyst, Private Market Risk
AIMCo
AB · Calgary, AB · Edmonton
- Full-time
AIMCo is seeking an Analyst / Senior Analyst, Private Market Risk to join the Investment Risk Management (IRM) team within the Risk Management division.
Added 17 mins ago
FG
Analyst Tester
FNZ Group
Toronto, ON · CA Toronto Yonge St
- $79,000 to $108,000 CAD / year
- Full-time
They will work both independently and within a client aligned development team within existing IT systems and business models, analyse requirements (both business and technical) and…
Added 17 mins ago
M
People Operations Systems Analyst
Medisca
ON
- Full-time
The People Operations Systems Analyst leads the administration, optimization, and continuous improvement of HRIS platforms and People & Culture workflows. Reporting to the Director, HRIS &…
Added 17 mins ago
F
Credit Investment Analyst
Float
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
…we’re looking for bold innovators to help shape the future of business finance in…
Added 17 mins ago
ICQA Data Analyst, YVR4
Amazon
Delta, BC
- 2+ years of business analyst, data analyst or an equivalent role experience
Added 17 mins ago
AC
Senior Analyst, Financial Planning and Analysis - Trans-Canada Capital
Air Canada
Montreal, QC
- Full-time
Reporting to the Manager, Finance, the Senior Analyst will be primarily responsible for Trans-Canada Capital’s financial planning and forecasting. The ideal candidate will have excellent…
Added 31 mins ago
BS
Senior Business Systems Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Senior Business Systems Analyst” for a contract opportunity with one of our Valued Clients.
Added 31 mins ago
CT
Epicor Prophet 21 Support Analyst Junior
Centura Tile
Toronto, ON
- Full-time
The Epicor Prophet 21 ERP Support Analyst Junior is responsible for providing day-to-day support, administration, and continuous improvement of the company’s Prophet 21 ERP system. This…
Added 31 mins ago
CL
IT Business Systems Analyst
Canada Life
Toronto, ON
- Full-time
We are looking for a Business Systems Analyst.
Added 31 mins ago
TI
PHP Developer
Tekgence Inc
Toronto, ON
- Contract
Work in a data analyst role and with business intelligence applications
Added 31 mins ago
CL
IT Business Systems Analyst
Canada Life
London, ON
- Full-time
We are looking for a Business Systems Analyst.
Added 31 mins ago
TI
Capital Market business analyst
Tekgence Inc
Montreal, QC
- Contract
We are looking for an experienced Capital Markets Business Analyst with strong knowledge of financial markets, investment banking, and trading processes. The consultant will work closely…
Added 31 mins ago
MG
Client Billing Specialist – Global Entity Services / Spécialiste de la facturation des clients – Services aux entités mondiales
Maples Group
Montreal, QC
- Full-time
We are looking for an accomplished Client Billing and Data Analyst to join our Global Entity Services team as part of our financial services business in Montreal.
Added 31 mins ago
TC
Business Analyst
Tata Consultancy Services
Calgary, AB
- $100,000 to $120,000 CAD / year
- Full-time
"Business Analyst, Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices. Ability to act as a liaison between business, cybersecurity, operations,…

FIKA Company

Information Technology Analyst

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

About the job

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.

Reports To: Director, Enterprise IT

Location: Edmonton, Alberta

About the Role

The IT Analyst supports and maintains point-of-sale systems and business applications while coordinating new IT initiatives under the Director’s guidance. Success in this role requires strong technical, communication, relationship-building, and customer service skills.

Additionally, this position will support computer setup and maintenance, software installation, troubleshooting, hardware and peripheral repair whilst maintaining operating systems, and other IT-related tasks as needed.

What You’ll Do

Application & Infrastructure Support

Perform simple to intermediate troubleshooting concerning business specific processes and procedures.
Create, document, and communicate any new processes that may be implemented to support IT and business critical systems
Assist with the creation, implementation, management, & standardization of processes
Work with Microsoft Endpoint Manager to create packages, manage policies and deploy configurations
Work with Microsoft 365 platform to support email, SharePoint, OneDrive, Teams, and advanced security

Service Desk

Provide friendly and professional helpdesk support, including coverage during business hours and on call coverage for after-hours support as needed
Support remote locations via remote control applications
Understand the escalation paths and proactively escalate incidents / requests
Ensure user interactions are promptly recorded and accurately updated
User account management across multiple platforms and services
Setup offices, stores, and training spaces with necessary hardware, software, and networking needs.
Monitoring and follow up of open issues with users
Act as an escalation point to the Service Desk team for complex tickets
Identify support problem trends and collaborate with the team to discover and resolve root causes to prevent recurring issues
Assisting in IT projects and recurring operational activities
Working in coordination with senior IT staff
Ability to rapidly learn new technologies and calmly adapt to change
Excellent verbal and written communication skills
An organized individual with fantastic attention to detail

What You’ll Bring

Experience in the following would be an asset

Microsoft Forms and Power Automate
Microsoft Defender ATP
PowerBI
Copilot AI, Claude AI
Networking
Apple Business Manager
JAMF
MS D365
Point of sales software would be considered an asset
Azure architecture and infrastructure

Qualifications

Microsoft 365 administration, including SharePoint, Teams, OneDrive, Exchange – minimum 5 years
Azure AD Administration – minimum 5 years
Microsoft Intune/Endpoint Management Administration – minimum 3 years
Windows 11/10 Administration – minimum 5 years
Desktop and peripheral hardware support – minimum 5 years
Degree, diploma or certificated in related IT field
3-5 years IT Service Desk experience
3-5 years of intermediate to senior infrastructure support experience

Why you’ll love working here

The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.

Executive Access: Work directly with the executives and senior leadership to solve real business problems.

AI-First Skill Building: Get hands-on with the most advanced AI tools and build a modern skill set that sets you apart.

Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities.

Competitive Benefits (Canada): Comprehensive benefits including paid time off, group benefits, and employee discounts across portfolio brands.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Support and maintain point-of-sale systems, business applications, Microsoft 365 services, endpoint configurations, and IT infrastructure. Provide service desk support, troubleshoot and escalate issues, document processes, assist with IT projects, and set up technology for offices, stores, and training spaces.

Requirements

Requires at least five years of experience administering Microsoft 365, Azure AD, Windows, and desktop hardware, plus at least three years of Microsoft Intune or endpoint management administration. The posting also asks for a related IT degree, diploma, or certificate and 3–5 years each of service desk and intermediate-to-senior infrastructure support experience.

Skills

Microsoft 365 Administration
Azure AD Administration
Microsoft Intune
Windows Administration
IT Service Desk Support
Infrastructure Support
Point-of-Sale Systems
Troubleshooting
Hardware and Peripheral Support
Microsoft Endpoint Manager
SharePoint
Exchange
Networking
User Account Management
Incident Escalation
Technical Communication

Benefits

Paid Time Off
Group Benefits
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Azure AD
Microsoft Intune
Microsoft Endpoint Manager
Windows 10
Windows 11
SharePoint
OneDrive
Teams
Exchange
Microsoft Defender ATP
Microsoft Forms
Power Automate
Power BI
Copilot AI
Claude AI
Apple Business Manager
Jamf
Microsoft Dynamics 365
Point-of-Sale Software
Azure Architecture
Networking
Service Desk
Infrastructure Support
Hardware Support
Endpoint Management
Business Applications
Incident Management
Process Documentation
Root Cause Analysis

Report this job