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Added 2 mins ago
M
Project Delivery Specialist (Community, Culture and Communications)
melyn
SK · Saskatchewan, Canada
- Full-time
Steady in a room with senior people, and you don't wait around to be told what to do
Added 2 mins ago
MC
Vice President, Manufacturing
Motor Coach Industries
Winnipeg, MB
- Full-time
…related discipline, or an equivalent combination of education and senior manufacturing leadership…
Added 32 mins ago
BS
Senior Manager, Total Rewards & Well-Being
Bilingual Source
Toronto, ON · Etobicoke, ON
- $120,000 to $140,000 CAD / year
- Full-time
This is an opportunity to influence rewards strategy, partner with senior leadership, and guide a dedicated team while helping shape programs that support employees across a multi-site…
Added 1 hour ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
…fundraising collateral working closely with faculty members and senior leaders to articulate emerging funding priorities throughout the lifespan of the campaign (5-7 years), and…
Added 3 hours ago
FD
Director Partnerships Beverage
Fil Delivery
Mississauga, ON
- Full-time
Confident leading conversations with senior stakeholders, both internal and external
Added 4 hours ago
ZA
Project Manager
Zeidler Architecture
Calgary, AB
- Full-time
The Project Manager is a senior professional responsible for leading complex architectural projects from concept phases through construction completion. This role combines creative…
Added 5 hours ago
K
Senior Consultant, Enterprise Performance Management - Anaplan, OneStream and Oracle
KPMG
ON · Toronto, Ontario
- Full-time
Provide leadership, direction, and guidance to senior level client stakeholders and be seen as a subject matter expert.
Added 6 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 6 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Present trade performance, forecasts, business cases, and strategic recommendations to senior leadership.
Added 6 hours ago
W
Associate Technical Consultant, Environmental Scientist
Worley
Calgary, AB · Edmonton, AB
- Full-time
Senior Environmental Scientist or Engineer – Contaminated Sites
Added 6 hours ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
Reports To: Senior Director, Integrated Marketing
Added 8 hours ago
X
Senior Electrical Engineer
Xanadu
Toronto, ON
- Full-time
…electronic boards for photonic quantum computers. In the role of senior electrical engineer, you will contribute your experience spanning precision analog measurement and digital control.…
Added 9 hours ago
AG
Senior Technical Architect - Linux Systems & Cloud
ADGA Group
Ottawa, ON
- $130 to $150 CAD / hour
- Contract
Added 9 hours ago
N
Senior SRE Developer
nesto
Canada
- Full-time
We strive to implement the best emerging DevOps practices, such as GitOps, Internal Developer Platforms, and Infrastructure as Code. We believe that DevOps goes beyond the mere automation…
Added 9 hours ago
N
Growth Operations Manager
nesto
Toronto, ON
- Full-time
Coordinate a wide range of internal and external stakeholders, from senior leadership to front line staff, with sometimes conflicting perspectives and priorities
Added 9 hours ago
TS
Business Development Representative
Techspirit Solutions Inc
Mississauga, ON
- Full-time
This is a senior sales role focused on developing new business, building long-term client relationships, and closing high-value projects.Key Responsibilities
Added 9 hours ago
NB
Senior Director, IT Delivery and Technology Platforms
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Director, IT Delivery and Technology Platforms at National Bank means acting as a leader of leaders and ensuring the evolution, performance and sustainability of a…
Added 9 hours ago
CL
Senior Cloud DevOps Engineer
Charger Logistics Inc
Brampton, ON
- Full-time
The Senior Cloud DevOps Engineer will design and implement enterprise-scale cloud infrastructure, drive automation strategies, and mentor engineering teams while architecting…
Added 9 hours ago
M
AVP, AI
Manulife
Toronto, ON
- Full-time
The AVP, AI – Group Functions AI Transformation Delivery is a senior AI leadership role responsible for leading the end-to-end delivery of AI-enabled transformation across Group Functions,…
Added 9 hours ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
…what we build. You will work with our General Manager and our senior engineers on priorities, and see how those decisions get…
Added 9 hours ago
KC
Senior Consultant, ESG Assurance Services
KPMG Canada
Toronto, ON
- Full-time
Our ESG Assurance Services practice in Toronto is seeking a Senior Consultant to support the delivery of ESG assurance services to public and private sector clients across a range of…
Added 10 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
…trends; you will anticipate them. Collaborating directly with senior leadership and the Director of Information Technology, you will bridge the gap between business strategy and execution,…
Added 10 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Communicate progress, results and trade-offs clearly to senior leaders.
Added 10 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Resolve client escalations smoothly, pulling in inputs from internal senior team members when necessary.
Added 10 hours ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
…preparedness, and operational resilience programs. Reporting to the Senior Director of Business Continuity and Development, this role supports the organization’s ability to prepare for,…

Fil Delivery

Director Partnerships Beverage

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 29, 2027
Experience: 6+ years in account management, customer success, or supply chain consulting, with experience managing enterprise accounts.
Posting language: English
Posted: Oct 31, 2026

Original job description

Fil Delivery is a rapidly growing, best-in-class, beverage supply chain company. We specialize in warehousing, picking, and packing, and delivery of premium craft beer, wine, and spirits in Southern Ontario. Fostering an engaged and safe workplace, our employees are motivated to provide outstanding customer service. Through innovative technology, we are continuously improving the delivery experience for our clients and their customers.

Role:

FIL's largest merchant relationships are multi-year, multi-service, and operationally complex, and this role owns them commercially from end to end. It's a consultative role rather than an account maintenance one: you'll need to understand a merchant's cost structure well enough to recommend real changes to it, not just keep the relationship running smoothly.

Benefits:

· Competitive salary

· Dental care

· Vision care

· Extended health care

· RRSP / DPSP Match

· Business-casual attire – comfortable yet professional

· On-site parking

· Opportunities for professional growth and development.

Key Responsibilities:

• Own the commercial relationship for a book of 6 to 10 strategic accounts, spanning warehousing, distribution, and freight.

• Lead quarterly business reviews grounded in real service data, including OTIF, fill rate, inventory accuracy, and exception root cause, not just a slide deck.

• Manage the annual rate review and contract renewal negotiation process.

• Identify opportunities to expand revenue into adjacent service lines within the existing book.

• Own executive escalations. When a strategic account has a service failure, you'll lead the recovery and the follow-up review.

• Represent the voice of the customer to operations, transportation, and the product roadmap.

What Success Looks Like in Year One

• Strong gross revenue retention on the strategic book.

• Net revenue expansion measured as incremental annualized revenue from existing accounts.

• Strong renewal rate and average contract term.

• Solid OTIF performance across the strategic book.

100% QBR completion: every strategic account, every quarter

What we are looking for:

• 6+ years in account management, customer success, or supply chain consulting, with experience managing enterprise accounts.

• A track record of holding a rate increase without losing the account.

• Strong data fluency; you should be comfortable building the QBR analysis yourself rather than relying on someone else to pull it together.

• Beverage-alcohol or regulated CPG background strongly preferred.

• English required; French is an asset.

Competencies:

• Strong commercial and negotiation skills, with the ability to hold firm on pricing while protecting the relationship

• Comfortable analyzing service and performance data to build a credible business case

• Confident leading conversations with senior stakeholders, both internal and external

• High level of integrity and confidentiality

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. . We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.

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More about this job

Responsibilities

Own commercial relationships for 6 to 10 strategic accounts across warehousing, distribution, and freight, including business reviews, rate reviews, contract renewals, and revenue expansion. Lead executive escalations and service recovery, and represent customer needs to operations, transportation, and product teams.

Requirements

Requires at least 6 years of account management, customer success, or supply chain consulting experience, including enterprise accounts, and a track record of securing rate increases while retaining customers. Candidates should be data-fluent, commercially skilled, and confident with senior stakeholders; beverage-alcohol or regulated CPG experience is strongly preferred.

Skills

Strategic Account Management
Contract Negotiation
Pricing Negotiation
Revenue Expansion
Customer Success
Quarterly Business Reviews
Data Analysis
Supply Chain Consulting
Executive Stakeholder Management
Service Recovery
Customer Advocacy
Gross Revenue Retention
Renewal Management
Beverage-Alcohol Industry Knowledge
Regulatory Compliance

Benefits

Dental Care
Vision Care
Extended Health Care
RRSP/DPSP Match
On-Site Parking
Professional Growth And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Strategic Accounts
Warehousing
Distribution
Freight
Beverage Supply Chain
Craft Beer
Wine
Spirits
Quarterly Business Reviews
OTIF
Fill Rate
Inventory Accuracy
Root Cause Analysis
Rate Reviews
Contract Renewals
Revenue Retention
Revenue Expansion
Executive Escalations
Service Recovery
Customer Experience
Transportation
Product Roadmap
Enterprise Accounts
Regulated CPG
Commercial Negotiation

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