Financial Services Regulatory Authority of Ontario (FSRA)

Senior Manager, Project Management Office

Toronto, ON, Canada

Salary Range - $106,462 -$159,692 (salary will be determined based on the successful candidate's skills, experience and qualifications) · Full-time

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Job details

Pay: Salary Range - $106,462 -$159,692 (salary will be determined based on the successful candidate's skills, experience and qualifications)
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Job Description:

EXISTING VACANCY

Salary Range - $106,462 -$159,692 (salary will be determined based on the successful candidate's skills, experience and qualifications)

PURPOSE OF POSITION

Accountable for managing the delivery of the Project Management Office (PMO) projects, programs and services including providing project planning/oversight of FSRA priority initiatives.

Key Responsibilities

Manages the delivery of unit programs or services, for centralized project planning, resourcing, tracking and portfolio management of multiple, concurrent project initiatives involving both core regulatory and support areas across FSRA. Ensures consistency with overall section performance measures, standards and best practices and integration with overall FSRA directions and priorities.
As part of the management team, supports FSRA leadership in formulating strategy and developing tactics; and provides leadership in executing programs or services to deliver on strategy and tactics.
Oversees the management and delivery of projects and programs, services and work areas, including operational processes and procedures to meet the overall operational plans and priorities of the unit.
Advises Project Sponsors in prioritizing projects to ensure their alignment with FSRA strategic/business plan commitments and in developing dashboard measurement and enterprise-wide reporting tools to ensure the tracking and reporting of projects for the Board and senior management.
Manages the design, development, implementation and review of processes, systems, tools, reporting and strategies for centralized project planning, resourcing, tracking and portfolio management of required project initiatives within FSRA, including process improvement and core regulatory and regulatory support projects.
Manages the provision of portfolio project management consultative services to FSRA leadership, management and program project leads across FSRA to ensure consistency in project management methods and standards; to champion excellence in project management across FSRA and to mobilize and oversee special projects lead by PMO project professionals.
Provides program/service expertise and advice to FSRA leadership, management and staff in response to operational or program issues impacting the achievement of department or function directions; providing evidence-based recommendations for problem resolution and improvement to methods to deliver programs or services.
Applies a client-service mindset to program and project delivery, ensuring solutions are responsive to stakeholder needs, improve the user experience, and deliver measurable business value.
Manages the unit and its staff to support an environment and culture of service excellence which respects diversity, encourages all employees to work together to achieve results and contribute to a healthy, rewarding and productive working environment where personal and team accountability are key to meeting the mandate of FRSA. Accountable for building a strong team including: hiring, orienting, training and coaching of staff, determination of performance standards, conduct of performance reviews and management of performance and employee relations matters.
Conducts operational planning, development and reporting on PMO’s performance metrics, program effectiveness, risks and impacts related to unit, section and department matters. Recommends approval of financial transactions to the EVP, Policy.
Supports transformation and a collaborative, forward-thinking culture within the unit, and works with others to achieve this across the section or department.
Promotes and supports innovation and continuous improvement throughout the unit and enterprise-wide, including through documenting and sharing best practices, tools and templates, and lessons learned.
Leads and/or participates on projects within the section, department to represent the unit’s interests in program or service decision making.
Develops and manages positive collaborative relationships with stakeholders impacted by projects and operations to discuss and clarify program or service-related issues and needs.
Works in collaboration with colleagues on department priorities for FSRA.

Qualifications

Education and Experience

Degree in business administration, Public Policy or other related degree, or with equivalent experience, Project Management Professional (PMP) and/or other Project Management Certification(s) considered an asset
6 – 8 years’ experience in planning and managing the delivery of programs or services in the area of project, program and portfolio project management for a medium to large organization combined with expertise in working as a member of a larger relevant function/department.
Proven experience in successfully leading portfolio project management of multiple, concurrent projects for a diverse client base.
Relevant industry or government experience preferred.

Knowledge and Skills

Skills and ability to manage and champion change for a successful organizational culture and vision.
Skilled in leading portfolio project management or equivalent skills and experience.
Knowledge of, and skills in, portfolio project management methodologies, techniques and best practices in a technologically evolving environment.
Knowledge of public sector governance considered an asset
Leadership skills to implement a new organizational structure, systems, and standards.

Please note this posting expires at 12AM on the closing date

Employment Type:

Regular

Scheduled Weekly Hours:

36.25

FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.

NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED

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More about this job

Responsibilities

Leads the PMO’s delivery of projects, programs, and services, including centralized planning, resourcing, tracking, and portfolio management of concurrent initiatives aligned with FSRA’s priorities. Advises leadership and project sponsors, oversees reporting and operational performance, and builds a collaborative team and culture focused on service excellence and continuous improvement.

Requirements

Requires a degree in business administration, public policy, or a related field, or equivalent experience, and 6–8 years of experience managing project, program, or portfolio delivery in a medium-to-large organization. Candidates should have experience leading multiple concurrent projects and knowledge of portfolio project management methods; PMP or another project management certification and public-sector governance knowledge are assets.

Skills

Portfolio Project Management
Program Management
Project Planning
Project Oversight
Resource Planning
Project Tracking
Strategic Planning
Change Management
Leadership
Stakeholder Management
Performance Measurement
Process Improvement
Risk Management
Operational Planning
Team Development
Continuous Improvement

Benefits

Employer-Matched Defined Benefit Pension Plan
Comprehensive Benefits Plan
Learning And Development
Wellbeing Support

Visa sponsorship

Not detected in the job text

Keywords

Project Management Office
Portfolio Project Management
Project Management Professional
PMP
Project Planning
Project Oversight
Program Management
Portfolio Management
Resource Planning
Project Tracking
Dashboard Measurement
Enterprise-Wide Reporting
Strategic Planning
Business Planning
Public-Sector Governance
Change Management
Process Improvement
Operational Planning
Performance Metrics
Risk Management
Stakeholder Management
Client Service
Continuous Improvement
Financial Services Regulation
Consumer Protection
Regulatory Projects
Best Practices
Lessons Learned

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