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Added 14 hours ago
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Manager, Inbound Account Executives
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Added 19 days ago
Licensed Administrative Associate
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Full-time
…bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement…
Added 19 days ago
Account Executive, SMB - Toronto
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Added 20 days ago
Business Development Representative
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Experience using CRM and sales engagement platforms such as Salesforce, Salesloft, LinkedIn Sales Navigator, or similar tools

Finastra

Expert Observability Engineer

Mississauga, ON, Canada

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Jul 14, 2026

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Applications open in a new tab.

Original job description

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

We are seeking a highly skilled and experienced Observability Engineer to lead and evolve our monitoring and observability capabilities across complex, hybrid environments. This role requires deep technical expertise in tools like Grafana, Site24x7, Azure Monitor, and a strong understanding of Azure Cloud, Windows, and Linux operating systems. The ideal candidate will also bring leadership experience, guiding teams in implementing scalable observability strategies that drive performance, reliability, and resilience.

Responsibilities & Deliverables

Design and implement observability solutions using Grafana, Site24x7, Azure Monitor, and other relevant tools.
Develop and maintain dashboards, alerts, and metrics to monitor infrastructure, applications, and services across cloud and on-prem environments.
Collaborate with cross-functional teams to define SLIs/SLOs and improve system reliability and performance.
Lead initiatives to enhance telemetry, logging, and tracing across distributed systems.
Provide technical leadership and mentorship to junior engineers and cross-functional teams.
Troubleshoot and resolve complex issues in real-time, leveraging deep knowledge of OS internals (Windows/Linux) and cloud infrastructure.
Drive adoption of best practices in monitoring, incident response, and post-mortem analysis.
Stay current with industry trends and emerging technologies in observability and resilience engineering.

Required Qualifications

Proficiency in observability, monitoring, or site reliability engineering.
Expert-level proficiency in Grafana (including custom dashboards, integrations, and alerting).
Hands-on experience with Site24x7, Azure Monitor, and other observability platforms.
Strong understanding of Azure Cloud architecture, services, and deployment models.
Deep technical knowledge of Windows and Linux operating systems, including performance tuning and diagnostics.
Experience with scripting and automation (e.g., PowerShell, Bash, Python).
Familiarity with containerized environments (Docker, Kubernetes) is a plus.
Excellent communication and team leadership skills, with a track record of mentoring and guiding technical teams.

Preferred Qualifications

Certifications in Azure or related technologies.
Experience with OpenTelemetry, Prometheus, ELK stack, or similar tools.
Background in resilience engineering or incident management frameworks.

As part of our hiring process, we may use artificial intelligence (AI) technology to help screen and shortlist applications. All final hiring decisions are made by our recruitment team.

Compensation: 112 - 130k

Benefits

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive - inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra - open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

Specific benefits may vary by location.

At Finastra, each individual is unique - bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

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More about this job

Responsibilities

Design and implement observability solutions using Grafana, Site24x7, and Azure Monitor to ensure system reliability. Lead telemetry initiatives and provide technical mentorship to engineers while troubleshooting complex OS and cloud infrastructure issues.

Requirements

Requires expert-level proficiency in Grafana and hands-on experience with Azure Cloud and both Windows and Linux operating systems. Candidates should have strong scripting skills in Python, Bash, or PowerShell and experience in site reliability engineering.

Skills

Grafana
Site24x7
Azure Monitor
Azure Cloud
Windows OS
Linux OS
PowerShell
Bash
Python
Docker
Kubernetes
OpenTelemetry
Prometheus
ELK Stack
SLI/SLO Definition
Incident Response

Benefits

Unlimited Vacation
Hybrid Working Arrangements
Paid Time Off For Voting
Paid Time Off For Bereavement
Paid Sick Leave
Employee Assistance Program
Medical Insurance
Life Insurance
Disability Insurance
Retirement Plans
Lifestyle Benefits
Paid Time Off For Volunteering
Donation-matching Opportunities
Online Learning
Accredited Courses
Global Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Observability
Monitoring
Site Reliability Engineering
Grafana
Site24x7
Azure Monitor
Azure Cloud
Windows
Linux
PowerShell
Bash
Python
Docker
Kubernetes
OpenTelemetry
Prometheus
ELK Stack
SLIs
SLOs
Telemetry
Logging
Tracing
Resilience Engineering
Incident Management
Financial Services Software
Performance Tuning
Diagnostics
Hybrid Environments
Distributed Systems
Post-mortem Analysis

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