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Salad Bar Clerk Part Time Day
Loblaw
Calgary, AB
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 1 min ago
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HMR Clerk Part Time Day
Loblaw
London, ON
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 1 min ago
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Snowmaker
RMSI-JTAC
Jasper, AB
- Temporary
Must possess an enthusiastic and positive attitude
Added 1 min ago
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Snowmaker
RMSI-JTAC
Jasper, AB
- Temporary
Must possess an enthusiastic and positive attitude
Added 1 min ago
DH
Samples Distribution Associate
Divine Hardwood Flooring Ltd.
Calgary, AB
- Full-time
…comes from being part of a young, progressive company. Every team member plays a vital role in our success story. We believe in the power of teamwork and coaching, ensuring everyone has the…
Added 11 mins ago
CV
S2627-238 - Temporary HR Representative
Comox Valley Schools - School District 71
Courtenay, BC
- Temporary
…requirements of the position; ability to work independently and as a member of a team; excellent interpersonal and communication skills; demonstrated ability to align with and live by the…
Added 11 mins ago
SS
Administrative Assistant - Superintendent's Department
Surrey Schools (School District #36 Surrey)
Surrey, BC
- Full-time
A strong work ethic and the ability to work collaboratively within the Superintendent’s Office as a valued member of a high-performing team.
Added 32 mins ago
L
Salad Bar Clerk Part Time Day
Loblaw
Sherwood Park, AB
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 32 mins ago
L
Salad Bar Clerk Part Time Day
Loblaw
Calgary, AB
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 32 mins ago
L
Produce Clerk Part Time Day
Loblaw
Regina, SK
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 32 mins ago
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Produce Clerk Part Time Day
Loblaw
Saskatoon, SK
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 32 mins ago
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Meat Clerk Part Time Night
Loblaw
Delta, BC
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 32 mins ago
Sous Chef
Royal Canadian Yacht Club
Toronto, ON
Must have 3–5 years of culinary experience required
Added 1 hour ago
CO
Senior HR Business Partner
City of Saint John
Saint John, NB
- Full-time
As a valued member of Human Resources senior management team, the Senior Human Resources Business Partner leads and supports the City’s corporate and operating departments in maintaining…
Added 1 hour ago
TV
Medical / Clinical Aesthetician
The Vancouver Aesthetician
Vancouver, BC
- Full-time
We're looking for a team member who will help us build and shape where we're headed, and who takes pleasure in contributing to it.
Added 1 hour ago
CE
Line cook
Cineplex Entertainment LP
Calgary, AB
- Part-time
Must possess good knife skills · Minimum 1 year of cooking experience required
Added 1 hour ago
Director, Office North America Workplace Services
Bank of Montreal
Toronto, ON
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Added 1 hour ago
PS
Human Resources Coordinator
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
As COVE experiences rapid expansion, it is actively seeking to expand its team to further bolster its transformational influence as a global technology partner in advancing high-impact…
Added 1 hour ago
BP
Retail Manager - Camping, Hunting, Fishing
Bass Pro Shops
Moncton, NB
- Full-time
…and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations…
Added 1 hour ago
LI
Deli Clerk Part Time Afternoon
Loblaws Inc.
Toronto, ON
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 1 hour ago
LI
Grocery Clerk Part Time Evening
Loblaws Inc.
Lethbridge, AB
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 1 hour ago
Sales Associate-Retail
Roots
Etobicoke, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 1 hour ago
Vice President, Flight Operations
Flair Airlines Ltd.
Toronto, ON
…frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re…
Added 1 hour ago
AT
Class 1 Driver (Local P&D)
Armour Transportation Systems
St. John's, NL
- Full-time
Day Shift Available | Steady Year-Round Work | Flexible Schedules · We're hiring Class 1 Drivers (P&D) for opportunities across Corner Brook and St.John's NL for day shifts and local work
Added 1 hour ago
PL
Switchboard Agent
Pomeroy Lodging
Jasper, AB
- Full-time
As a Switchboard Agent with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is…

Findhelp Information Services

Community Resource Navigator (Service Navigator)

Toronto, ON, Canada

$30.89 to $33.9 CAD / hour · Full-time

Apply on easyapply.co About employer

Applications open in a new tab.

Job details

Pay: $30.89 to $33.9 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 2 years of experience (paid or volunteer) in the social services sector (health, government and/or community services)
Posting language: English
Posted: Aug 20, 2026

Original job description

Full-Time Permanent

We are hiring vacant positions. We're looking for people who are passionate about their communities and care about connecting people to the help that they need, when they need it.

THE OPPORTUNITY

The Service Navigator position is great for people with social service or social work backgrounds. The position involves support for diverse service users and complex problem solving to ensure people are connected to the right services quickly and easily and that barriers to service are reduced whenever possible.

This is an exciting fast-paced and outcomes oriented position that requires an ability to adapt and learn, and an appreciation for the root causes of inequity and lack of access to services, with service users’ needs changing from call to call.

Every day, Findhelp’s Service Navigators empower communities with information and access to services by:

Engaging clients through empathetic, supportive, open-minded and non-judgmental communication and support
Effectively assessing client needs and co-developing solutions with clients through anti-racist, trauma informed and culturally humble practice
Balancing effective and outcomes oriented solutions in a dynamic fast-paced environment where teamwork and collaboration define the way we operate
Adapting to ever-changing client and organizational needs

You’ll welcome new opportunities to make a difference in people’s lives and further our vision – People Connected. Communities Strengthened.

Findhelp is a 24/7 operation, and this position will be scheduled to work a variety of shifts, seven days a week including weekdays, weekends and holidays. Shifts include days, evenings, and overnights. You will be scheduled to work up to a maximum of 140 hours over a four week period.

In this role you will be required to adhere to a hybrid work arrangement that is not fully remote, and includes a requirement for performance of work at Findhelp’s office location.

Candidates must meet the agency’s requirements which include, but not limited to a quiet workspace, the required internet bandwidth, and fulfill the workplace health and safety requirements.

WHO ARE WE?

At Findhelp Information Services, we connect individuals and families with the full range of government, health, community, and social services in their communities to help them navigate the complexities of the human services system quickly and easily. As a trusted partner providing the 211 service across several provinces, we are driven by a mission to see people connected and communities strengthened.

We recognize that systemic racism exists and that certain groups experience disproportionate barriers to economic, employment, and health opportunities; those barriers are often compounded by intersecting personal identities. We are committed to reducing these barriers through ongoing initiatives and learning, meaningful partnerships, and approaches grounded in equity and accessibility.

We're proud of our people and our culture and we're constantly evolving to do better. Our workplace is built on balance, equity, engagement, and well-being. We consider ourselves an employer of choice, and we do the work to earn that. At Findhelp, you'll be supported to learn, grow, and build a meaningful career, and you'll make a real difference in people's lives across Canada.

IN THIS ROLE YOU WILL:

Be solutions focused service and results oriented navigator – You connect diverse groups of clients by phone, chat, text or email, to health and human services information using a comprehensive database of resources and agency tools. You will conduct thorough assessments of client needs, ensuring they are directed to the most appropriate service or program, assist in problem solving and track calls to illuminate community trends.
Provide Trauma and anti-oppressive informed client support – You will apply active listening skills and anti-oppressive communication to identify appropriate resources and provide information on eligibility requirements and service availability, recognize and respond appropriately to individuals who are in crisis, and identify those individuals who are vulnerable. At times, you may need to advocate on behalf of individuals who face personal and/or systemic barriers.
Strive for Service Excellence – You will strive to uphold service excellence, responding to inquiries thoroughly and according to established service and quality standards. You will communicate with empathy, respect, sincerity, care and concern.
Be Committed – This position requires a commitment to working a rotating schedule – including mornings, afternoons and overnights on weekdays, weekends, and public holidays, in a repeating four-week schedule – according to the needs of the agency’s 24/7 Inquiry Services department.

REQUIRED SKILLS & EXPERIENCE:

SKILLS

Demonstrated commitment to and lived experience of principles of anti-racism, anti-oppression, equity and inclusion
Problem solving (able to make independent service decisions)
Collaboration and teamwork. You enjoy working both independently and as a member of a dynamic team on new and existing services and special projects
Current knowledge of best practices in trauma informed mental health (e.g. crisis de-escalation, risk assessment, anti-racism, gender-based violence, suicide prevention, harm reduction)
Proficiency in another language in addition to English is an asset
Excellent communication skills with the ability to create and maintain rapport with clients, express and transmit information with consistency and clarity, using active listening techniques.
Strong knowledge of the social service sector and health, government and community services
Proficient in computer skills, and adaptive to changes and updates of applications and programs

EXPERIENCE

Combination of education and/or work/lived experience in Social Services, Social Work, Community Work or other related field
Minimum 2 years of experience (paid or volunteer) in the social services sector (health, government and/or community services)
Strong preference for candidates with lived experience as a Black, Indigenous or other racialized person, a person with disabilities, or an 2SLGBTQIA+ person who can acknowledge and speak to the impact of systemic racism and oppression
Demonstrated recognition, allyship and acknowledgement of the lived experiences of various communities and intersectionalities, particularly persons with disabilities and racialized communities, women, 2SLGBTQIA+ and marginalized religious communities
Strong teamwork skills, including demonstrated ability to interact, lead and participate in decision-making that respects people with a diversity of backgrounds, experiences and styles, while working collegially with a high degree of tact and diplomacy

Think you meet the position requirements outlined above? We would love to hear from you!

Note: As a condition of employment, the successful applicant will be required to obtain a Criminal Record Check at their own expense prior to beginning work in this position, and pass a background check that will include reference checks with previous employers.

SALARY & BENEFITS:

The Full-Time position consists of 140 hours of work in a four-week period.

Hourly Rate Range: $30.89 to $33.90

Comprehensive benefits package including: pension plan, health and dental group insurance, long-term disability insurance, life insurance, 4 weeks paid vacation annually (to start).

HOW TO APPLY:

Applications will be reviewed as received until suitable candidates are found. Along with your resume, please provide a cover letter with a description telling us a bit about yourself, what interests you about this opportunity and the assets that you would bring to this role.

Additional Information: This position is part of CUPE Local 3173.

Findhelp believes in a workplace culture of inclusion that is welcoming, respectful, safe and empowering for all staff. It is critical to our success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people and persons with disabilities.

If you require accommodation at any stage during the hiring process, please inform us. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send your request to People and Culture at job@findhelp.ca.

We thank all applicants and will contact the individuals selected for an interview. No phone calls or emails please.

Apply on easyapply.co About employer

More about this job

Responsibilities

The Service Navigator will assess client needs and direct them to the right health and human services using a resource database. They will listen actively, respond to people in crisis, and advocate for clients facing barriers.

Requirements

Candidates need at least two years of paid or volunteer experience in social services, plus training or experience in social work or community work. Strong communication, trauma-informed practice, anti-oppression commitment and computer skills are required.

Skills

Client needs assessment
Active listening
Crisis de-escalation
Risk assessment
Trauma-informed practice
Anti-oppressive practice
Problem solving
Resource database navigation
Client advocacy
Call tracking and reporting
Health and social services knowledge
Written and verbal communication
Teamwork
Multilingual communication
Computer applications

Benefits

Pension plan
Health and dental group insurance
Long-term disability insurance
Life insurance
Paid vacation

Keywords

Community Resource Navigator
Service Navigator
211
social services
social work
community work
information and referral
crisis support
trauma informed
anti-racism
anti-oppression
harm reduction
suicide prevention
case management
client assessment
shift work
hybrid
CUPE

Seniority

Entry level

Perks

Generous paid time off
Retirement plan

Tools

Resource database
Computer applications

Languages

English

Fields of study

Social Services
Social Work
Community Work

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Jobs in Canada