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Added 1 hour ago
Facility Building Attendant
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Cambridge, ON
…opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment…
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- Full-time
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- Part-time
…and provide exemplary customer service in order to achieve sales budgets and maximize…
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SJ
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Victoria, BC
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Sales Representative - Toronto, ON
Zedcor Security Solutions
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- Full-time
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…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
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Sales Development Manager, Relief (8-Month Contract)
CONA Services
Victoria, BC
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Assistant Manager I
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Finning

Customer Service Representative

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Location: Edmonton, AB | Full-Time | Monday to Friday | In Office

Are you a customer-focused professional who enjoys working in a fast-paced environment and building strong relationships with customers?

We are looking for a Customer Service Representative to join our Edmonton team. In this role, you will be a key point of contact for customers, helping them find the right rental equipment and services for their needs. You will support rental and sales transactions, coordinate equipment returns, maintain accurate documentation, and provide knowledgeable, professional service from start to finish.

This is a great opportunity for someone with sales and customer service experience who enjoys working with customers and thrives in a busy, team-oriented environment.

Job Description:

What You'll Do

Provide exceptional customer service at the rental counter, ensuring company service standards are consistently met.
Assist customers in person and over the phone in a prompt, professional, and courteous manner.
Identify customer needs and recommend appropriate rental equipment, products, and services.
Perform inside sales activities across the company's range of rental products and services.
Prepare rental and sales contracts and ensure transaction details are accurate and complete.
Process equipment returns and close rental contracts.
Respond to equipment availability and rental inquiries using company computer systems.
Use and maintain knowledge of the purchase order system.
Assist with servicing equipment as required.
Maintain accurate and up-to-date paperwork to ensure timely processing of customer transactions.
Build strong customer relationships by providing knowledgeable advice and dependable service.

What You Bring

Several years of direct sales and/or customer service experience.
Exceptional customer service and communication skills.
Experience in the construction, equipment rental, industrial, or related industry is an asset.
An understanding of construction project phases, jobsite conditions, and how equipment needs may change throughout a project.
The ability to learn and maintain strong knowledge of the rental fleet, including equipment applications and product offerings.
Confidence demonstrating equipment and explaining its applications to customers when appropriate.
Strong organizational skills and attention to detail.
The ability to manage multiple priorities in a fast-paced environment.
The ability to work effectively under pressure and meet deadlines.
Comfortable working with computerized systems and completing administrative tasks.

Work Schedule

This is a full-time, Monday to Friday position based in our Edmonton office.

Why Join Us?

You'll be part of a team that values great customer service, collaboration, and getting the job done right. If you're someone who enjoys helping customers, solving problems, and working in an environment where every day can bring something different, we'd like to hear from you.

Apply today and bring your customer service and sales experience to our Edmonton team.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as a key point of contact for customers, assisting with rental equipment selection and sales transactions. They are responsible for maintaining accurate documentation, processing equipment returns, and providing professional service in a fast-paced environment.

Requirements

Candidates should have several years of direct sales or customer service experience, preferably within the construction or industrial equipment rental industry. Strong communication, organizational skills, and the ability to work effectively with computerized systems are required.

Skills

Customer service
Inside sales
Communication skills
Rental equipment knowledge
Contract preparation
Organizational skills
Attention to detail
Computerized systems
Administrative tasks
Problem solving
Relationship building
Construction industry knowledge

Benefits

Equal opportunity employer
Inclusive environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Rental Equipment
Construction
Industrial
Contract Management
Purchase Order System
Administrative Support
Equipment Returns
Relationship Management
Inventory Knowledge
Fast-paced Environment
Team-oriented
Documentation

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