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Added 7 mins ago
E
Shop Technician
Epiroc
Pitt Meadows, BC
- Full-time
Minimum 5 years of hands-on industrial electrician experience
Added 7 mins ago
GT
ADMS Test Manager
Grid Transformation
Canada
- Full-time
Coordinate end-to-end interface testing with GIS, AMI, customer information, workforce management, DERMS, and other connected systems as applicable.
Added 7 mins ago
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Client Services Representative (CSR)
Trane Technologies
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- Full-time
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on…
Added 10 mins ago
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Toronto, ON · Canada - Toronto
- Full-time
Reporting to the Customer Service Manager (Order Desk and Customer Service, the Customer Service Representative is the primary point of contact for our end users and customers, dealers and…
Added 10 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Full-time
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Added 10 mins ago
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Seasonal Customer Experience Representative
Indigo Books & Music
Woodbridge, ON · Vaughan, Ontario
- From $17.6 CAD / hour
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Added 22 mins ago
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Inside Sales Representative
Waterloo Hydrogeologic
Waterloo, ON
- Full-time
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Added 22 mins ago
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- Full-time
The Opportunity: Property Telephone Claims Representative - II
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Operations Lead
Levitt-Safety
Moncton, NB
…Atlantic Canada operations. This is a hands-on role working across Customer Service, Service Administration, Warehouse and Branch Operations to keep priorities moving, resolve issues and…
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Full-Time Sales Representative – Edmonton, AB
The Acquisition Group
AB
- Full-time
Understand customer needs and recommend TELUS solutions
Added 38 mins ago
Sales Representative - Portage Place (Part-Time)
TELUS
Winnipeg, MB
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 40 mins ago
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Food Service Supervisor
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Whitbourne, NL
- Up to $18.35 CAD / hour
- Full-time
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of…
Added 40 mins ago
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Bilingual HR Client Services Representative
J.D. Irving, Limited
Saint John, NB
- Full-time
The Bilingual HR Client Services Representative works as part of the HR Shared Services Team, located at our Head Office in Saint John, New Brunswick. This role provides superior customer…
Added 51 mins ago
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Territory Representative
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Waterloo, ON
- Full-time
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Added 51 mins ago
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- Full-time
Identify areas and recommend solutions to the Management team to improve the overall client experience.
Added 51 mins ago
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Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
We are proud to support our client in hiring a Territory Sales Representative for an exciting opportunity within the commercial building services industry. Our client is a well-established,…
Added 51 mins ago
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Seasonal Guest Services Representative CF Polo Park - Winnipeg - Part Time Contract
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Winnipeg, MB
- Part-time
To provide exceptional customer service to valued shoppers, community retailers and business partners. The successful candidate must have availability and flexibility to work days,…
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Wire Harness Fabricator - Mid Canada Mod Centre
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Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 54 mins ago
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Business Development & Customer Service Representative
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- $70,000 to $85,000 CAD / year
- Full-time
…sales professional to help us develop new business, strengthen customer relationships, and expand our presence across the commercial vehicle…
Added 54 mins ago
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- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 54 mins ago
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Workplace Ambassador
TD
Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 54 mins ago
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Bilingual Account Resolution Representative
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 54 mins ago
D
Personal Finance Advisor
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- Full-time
Please note that other combinations of qualifications and relevant experience may be considered
Added 54 mins ago
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Financial Services Representative II
CIBC
Melfort, SK
- Full-time
…impact on the lives of our clients. As a Financial Services Representative, you’ll build key relationships with clients, understand their financial and personal goals, provide informative…

Finning

Customer Service Representative

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Location: Edmonton, AB | Full-Time | Monday to Friday | In Office

Are you a customer-focused professional who enjoys working in a fast-paced environment and building strong relationships with customers?

We are looking for a Customer Service Representative to join our Edmonton team. In this role, you will be a key point of contact for customers, helping them find the right rental equipment and services for their needs. You will support rental and sales transactions, coordinate equipment returns, maintain accurate documentation, and provide knowledgeable, professional service from start to finish.

This is a great opportunity for someone with sales and customer service experience who enjoys working with customers and thrives in a busy, team-oriented environment.

Job Description:

What You'll Do

Provide exceptional customer service at the rental counter, ensuring company service standards are consistently met.
Assist customers in person and over the phone in a prompt, professional, and courteous manner.
Identify customer needs and recommend appropriate rental equipment, products, and services.
Perform inside sales activities across the company's range of rental products and services.
Prepare rental and sales contracts and ensure transaction details are accurate and complete.
Process equipment returns and close rental contracts.
Respond to equipment availability and rental inquiries using company computer systems.
Use and maintain knowledge of the purchase order system.
Assist with servicing equipment as required.
Maintain accurate and up-to-date paperwork to ensure timely processing of customer transactions.
Build strong customer relationships by providing knowledgeable advice and dependable service.

What You Bring

Several years of direct sales and/or customer service experience.
Exceptional customer service and communication skills.
Experience in the construction, equipment rental, industrial, or related industry is an asset.
An understanding of construction project phases, jobsite conditions, and how equipment needs may change throughout a project.
The ability to learn and maintain strong knowledge of the rental fleet, including equipment applications and product offerings.
Confidence demonstrating equipment and explaining its applications to customers when appropriate.
Strong organizational skills and attention to detail.
The ability to manage multiple priorities in a fast-paced environment.
The ability to work effectively under pressure and meet deadlines.
Comfortable working with computerized systems and completing administrative tasks.

Work Schedule

This is a full-time, Monday to Friday position based in our Edmonton office.

Why Join Us?

You'll be part of a team that values great customer service, collaboration, and getting the job done right. If you're someone who enjoys helping customers, solving problems, and working in an environment where every day can bring something different, we'd like to hear from you.

Apply today and bring your customer service and sales experience to our Edmonton team.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Customer Service Representative acts as a key point of contact for customers, assisting with rental equipment selection and sales transactions. They are responsible for maintaining accurate documentation, processing equipment returns, and providing professional service in a fast-paced environment.

Requirements

Candidates should have several years of direct sales or customer service experience, preferably within the construction or industrial equipment rental industry. Strong communication, organizational skills, and the ability to work effectively with computerized systems are required.

Skills

Customer service
Inside sales
Communication skills
Rental equipment knowledge
Contract preparation
Organizational skills
Attention to detail
Computerized systems
Administrative tasks
Problem solving
Relationship building
Construction industry knowledge

Benefits

Equal opportunity employer
Inclusive environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Rental Equipment
Construction
Industrial
Contract Management
Purchase Order System
Administrative Support
Equipment Returns
Relationship Management
Inventory Knowledge
Fast-paced Environment
Team-oriented
Documentation

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