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Added 9 mins ago
VG
Seasonal Equipment Operator
Vantage Group
Hamilton, ON
- $37.81 CAD / hour
- Temporary
Vantage Group is a global leader in airport and transportation investment, development, management, and advisor services. Since 1994, Vantage's corporate and network-wide team has managed…
Added 9 mins ago
VG
Airport Technician 3 (Heavy Duty Mechanic)
Vantage Group
Kamloops, BC
- $45.3 CAD / hour
- Full-time
Vantage Group is a global leader in airport and transportation investment, development, management, and advisor services. Since 1994, Vantage's corporate and network-wide team has managed…
Added 9 mins ago
Information Security Trust and Compliance Adviser - Toronto, ON
Flight Centre
ON
Information Security Trust and Compliance Advisor
Added 1 hour ago
LE
Oil Change Technician & Customer Service Rep
Laczko Equity Group Inc.
Schomberg, ON
- Full-time
…success of GCOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted advisor to our customers, evaluating their needs and performing maintenance to…
Added 1 hour ago
Restocking and Operations Technician (60%) AND Sales Advisor at our Branch (40%)
SPI Santé Sécurité / SPI Health and Safety
Saskatoon, SK
This hybrid role combines responsibilities as a Restocking and Operations Technician (60%) and a Sales Advisor at our Saskatoon Branch (40%).
Added 1 hour ago
M
Part-Time Seasonal Sales Support Advisor (Vancouver)
Moncler
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 3 hours ago
MJ
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
- Full-time
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned John Deere Golf & Turf equipment . May require some direction or guidance…
Added 3 hours ago
F
Site Human Resources Generalist
Fluor
Kitimat, BC
- Full-time
…the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we…
Added 5 hours ago
AI
Service Advisor - Crowfoot Hyundai
AutoCanada Inc.
Calgary, AB
- $70,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 6 hours ago
F
Technical Service Representative
Finning
Elkford, BC
- Full-time
…availability, and performance. You will serve as a trusted advisor, helping customers optimize the repair and maintenance of Caterpillar mining equipment in accordance with OEM standards…
Added 6 hours ago
MP
Senior Investment Analyst
Mandeville Private Client Inc.
Burlington, ON
- Full-time
Develop Policies & Procedures, as well as standards associated with the supervision and maintenance of the firm’s Product Shelf.
Added 6 hours ago
OS
Senior Security Architect
Ontario Securities Commission
Toronto, ON
- Full-time
…and third-party relationships. You will serve as a trusted advisor and subject matter expert, helping to safeguard the systems and information that support Ontario's capital…
Added 6 hours ago
PA
Assistant Service Manager
Pfaff Automotive Partners
Markham, ON
- $110,000 to $130,000 CAD / year
- Full-time
Minimum of 2 years of experience in an automotive Service Advisor, Assistant Service Manager, or similar role.
Added 6 hours ago
TG
Business Analyst
TMX Group
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
The Business Analyst draws up requirement statements and takes part in development projects as advisor in the area of business and systems use. He/she follows up change requests with users…
Added 6 hours ago
C
Business Banking Analyst – Virtual
CIBC
AB · BC · ON · Ontario VIRTUAL
- Full-time
…Banking) on all after-sales related activities including account maintenance requests, day-to-day service inquiries, and ad hoc administrative activities. You’ll work closely with the…
Added 6 hours ago
C
Business Banking Analyst – Virtual – Bilingual
CIBC
Quebec, QC
- Full-time
…Banking) on all after-sales related activities including account maintenance requests, day-to-day service inquiries, and ad hoc administrative activities. You’ll work closely with the…
Added 7 hours ago
SE
Service Advisor
STEP Energy Services
Clairmont, AB
- Full-time
Oversee the preventative maintenance program ensuring that programs are followed by all 3rd party shops.
Added 7 hours ago
AY
Property Manager
Avison Young Canada
Toronto, ON
- Full-time
…economic, social and environmental value as a global real estate advisor, powered by people.We care about each other and we have each other’s backs. This makes Avison Young a great place to…
Added 8 hours ago
PA
Service Advisor (Don Valley Volkswagen)
Performance Auto Group
Toronto, ON
- Full-time
Don Valley Volkswagen is looking for a Service Advisor to join their dynamic team!
Added 8 hours ago
NM
Advisor, Reliability
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Support process maintenance activities that improve equipment reliability, operational efficiency, and safe production.
Added 8 hours ago
DG
Service Advisor
Dilawri Group of Companies
Toronto, ON · Etobicoke, ON
- Full-time
Dilawri Group is now actively searching for a Service Advisor to join the team at Audi Queensway.
Added 8 hours ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
North Bay, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our North Bay location.
Added 8 hours ago
4A
Apprentice - Pembroke Nissan
401 Auto
Pembroke, ON
- Full-time
Perform services based on general maintenance and minor repairs.
Added 8 hours ago
HI
Lead, Infrastructure & IT Operations
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Full-time
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
Added 8 hours ago
OS
Senior Security Architect
Ontario Securities Commission
Toronto, ON
- Full-time
…and third-party relationships. You will serve as a trusted advisor and subject matter expert, helping to safeguard the systems and information that support Ontario's capital…

Finning

Mining Product Support Representative - Yukon

Whitehorse, YT, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: 5+ years sales experience managing large accounts
Posting language: English
Posted: Oct 1, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Help Keep Yukon Mining Moving.

Finning is seeking a customer-focused Mining Product Support Representative to support some of the Yukon’s leading mining operations. Based in Whitehorse, you will work closely with mine maintenance and operations teams to deliver parts, service, component, and equipment support solutions that maximize fleet reliability and productivity.

As a trusted advisor to your customers, you'll help solve complex operational challenges, coordinate major repair and rebuild projects, develop maintenance strategies, and ensure customers have access to the resources they need to achieve their production goals. Success in this role requires a strong commitment to customer service, a collaborative approach, and the ability to bring together Finning and Caterpillar resources to deliver solutions in demanding mining environments.

Working alongside experienced mining professionals across Finning and Caterpillar, you'll play a key role in supporting critical mining operations today while helping position customers for future success.

Why Whitehorse?

Whitehorse offers a unique blend of career opportunity and lifestyle. With short commutes, a strong sense of community, and year-round access to some of Canada's best outdoor recreation, it's a place where you can build a rewarding career while enjoying an exceptional quality of life.

Whether your interests include skiing, mountain biking, hiking, hunting, fishing, snowmobiling, or simply spending time outdoors, Whitehorse provides access to adventure that is difficult to match anywhere else in the country.

Job Description:

Customer Focus / Product Support Sales

Manage the successful execution of assigned product support business for your mining accounts
Ensuring a strong focus of parts’ customer satisfaction (relationship building & strengthening, retention)
Direct timely resolutions to customer issues
Maintain accurate and updated customer data, including equipment populations, equipment hours, contacts.
Leverage customer and Finning data to develop short and long range parts and component forecasts and partner with the customer to validate
Develop and prepare, supported by internal marketing support teams, customer quotes, proposals and responses to product support RFP/RFQ
Coordinate and manage the profoma presentation and approval with customers
Attend weekly customer scheduling meetings (planning meetings, parts meetings, etc.)
Lead monthly meetings with your assigned customer base with documented actions
Proactively manage fleet components with use of component management tools
Build and execute product support attack plans to win in non-traditional spaces
Execution of contractual product support requirements and Customer Value Agreements

Relationships

Build and maintain strong relationships with key customer contacts
Build and maintain relationships with internal branch team and support teams within Finning and Cat.

Enterprise

Development and maintenance of a formal process for collecting competitive intelligence and reporting it to marketing and sales. Recognizing that the best competitive insights often come from our own field technicians, the incumbent will develop, and action processes designed to capture and report these activities.
Working collaboratively with supply chain share customer parts and component forecast to ensure that we have parts supply

Education & Experience:

Strong leadership & communication skills
Proven problem solver who can deliver on all project phases without direct supervision
Excellent interpersonal skills to deal with sensitive issues, develop others, or persuade others inside and outside the business unit to take specific actions
The successful candidate has a good understanding of best practices for mine equipment
5+ years sales experience managing large accounts
Automotive or heavy equipment experience or proven sound mechanical & equipment systems knowledge
Strong parts and service background
Business acumen and understanding of support systems, credit and financing
Understanding Finning Systems: CTS, PTOS, INFOR M3/Lawson, Warranty, SIS
Understands and adheres to safety procedure
Experienced with various office programs MS Excel, Word, Outlook and PowerPoint

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Apply About employer

More about this job

Responsibilities

Manage product support business for mining accounts by building strong customer relationships and ensuring fleet reliability. Coordinate repair projects, develop maintenance strategies, and provide technical solutions to meet production goals.

Requirements

Requires 5+ years of sales experience managing large accounts with a strong background in heavy equipment or automotive mechanical systems. Candidates must possess excellent communication skills, problem-solving abilities, and proficiency in office software and industry-specific support systems.

Skills

Customer Service
Mining Equipment
Account Management
Sales
Relationship Building
Project Management
Mechanical Systems
Parts Forecasting
Technical Support
Data Analysis
Communication
Leadership
Problem Solving
Business Acumen
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Mining
Product Support
Caterpillar
Finning
Fleet Management
Component Management
RFP
RFQ
CTS
PTOS
INFOR M3
Lawson
Warranty
SIS
Maintenance Strategy
Supply Chain
Competitive Intelligence
Customer Value Agreements
Heavy Equipment
Account Management
Sales
Technical Support
Project Coordination
Data Forecasting
Relationship Management
Mechanical Knowledge
Safety Compliance
Business Acumen
Customer Satisfaction
Field Support

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