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Added 32 mins ago
AA
Consultant
Alpha Agency
Toronto, ON
- Full-time
…alternatives and insurance industries, Alpha is truly a trusted advisor for complex change programmes. We now have over 1,180 consultants working with clients across North America, the UK,…
Added 32 mins ago
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H&M Sales Advisor
H&M
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 47 mins ago
S
Services Lead, Stores - Full Time
Sephora
ON · Markham, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust…
Added 1 hour ago
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Technical Sales Representative - Power Generation
Wajax
Moncton, NB
- Full-time
Retain and grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions
Added 1 hour ago
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Manager, National Tax Services
MNP
Mississauga, ON
- Full-time
…internally drive the success of our Tax practice. As a trusted advisor, you’ll work internally to support the delivery of tax services, the development and coordination of key training…
Added 1 hour ago
CF
Regional Vice President, Wealth
CI Financial
Toronto, ON
- Full-time
The Regional Vice President, Wealth Advisory is responsible for leading and supporting a portfolio of advisor practices within an assigned territory. Working closely with the President, CI…
Added 1 hour ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your role is essential as a tax technical…
Added 1 hour ago
SM
GOAPRDJP000001031 - Processing Center Advisor
S M Software Solutions Inc
AB · Edmonton, AB
- Full-time
We are seeking a Processing Center Advisor to support the Government of Alberta’s government-funded child care programs. This primarily remote role will focus on reviewing funding claims,…
Added 1 hour ago
SM
GOAPRDJP000001031 - Processing Center Advisor
S M Software Solutions Inc
AB · Edmonton, AB
- Full-time
We are seeking a Processing Center Advisor to support the Government of Alberta’s government-funded child care programs. This primarily remote role will focus on reviewing funding claims,…
Added 1 hour ago
R
Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
As an Associate Wealth Advisor / Financial Planner you will work with a high performing Investment Advisor team and be responsible for providing proactive advice and support to our clients…
Added 1 hour ago
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Banking Advisor
RBC
Temiskaming Shores, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 1 hour ago
R
Associate
RBC
Vancouver, BC
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 1 hour ago
R
Associate
RBC
Vancouver, BC
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 1 hour ago
R
Associate Advisor
RBC
Vancouver, BC
- Full-time
As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 1 hour ago
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Client Experience Associate
RBC
Surrey, BC
- Full-time
Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.
Added 1 hour ago
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Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
Act as a key risk analyst and advisor to all teams under Enterprise Platform Services in RBC Tech Infrastructure with respect to Network & Collaboration Services, Shared Platform Services,…
Added 1 hour ago
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Financial Advisor - Greater Toronto Region
RBC
Aurora, ON · Brampton, ON · Markham, ON · Mississauga, ON · Newmarket, ON · Richmond Hill, ON · Toronto, ON · Vaughan, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 1 hour ago
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Commission Data Specialist
RBC
Toronto, ON
- Full-time
Maintain advisor profiles and licensing data – Update FOS member profiles, add/terminate licenses, and manage database records based on Registration Department communications
Added 1 hour ago
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Client Advisor
RBC
Richibucto, NB
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 1 hour ago
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Administrative Assistant
RBC
Timmins, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 2 hours ago
AC
Senior Accountant, Tax
ACCA Careers
Toronto, ON
- Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 2 hours ago
AC
Accounting Technician, Assurance & Accounting
ACCA Careers
Virden, MB
- Full-time
…to exceeding clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information…
Added 2 hours ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Vancouver, BC
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 2 hours ago
Director, People and Culture
Habitat for Humanity GTA
Toronto, ON
Demonstrated ability to act as a trusted advisor to senior leaders, providing sound counsel on complex people matters and influencing decision-making through strong business acumen and…
Added 2 hours ago
AC
Designated Professional, Assurance and Accounting - Public Companies
ACCA Careers
Toronto, ON
- Full-time
…to exceeding clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information…

Finning

Mining Product Support Representative - Yukon

Whitehorse, YT, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 17, 2026
Experience: 5+ years sales experience managing large accounts
Posting language: English
Posted: Oct 1, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Help Keep Yukon Mining Moving.

Finning is seeking a customer-focused Mining Product Support Representative to support some of the Yukon’s leading mining operations. Based in Whitehorse, you will work closely with mine maintenance and operations teams to deliver parts, service, component, and equipment support solutions that maximize fleet reliability and productivity.

As a trusted advisor to your customers, you'll help solve complex operational challenges, coordinate major repair and rebuild projects, develop maintenance strategies, and ensure customers have access to the resources they need to achieve their production goals. Success in this role requires a strong commitment to customer service, a collaborative approach, and the ability to bring together Finning and Caterpillar resources to deliver solutions in demanding mining environments.

Working alongside experienced mining professionals across Finning and Caterpillar, you'll play a key role in supporting critical mining operations today while helping position customers for future success.

Why Whitehorse?

Whitehorse offers a unique blend of career opportunity and lifestyle. With short commutes, a strong sense of community, and year-round access to some of Canada's best outdoor recreation, it's a place where you can build a rewarding career while enjoying an exceptional quality of life.

Whether your interests include skiing, mountain biking, hiking, hunting, fishing, snowmobiling, or simply spending time outdoors, Whitehorse provides access to adventure that is difficult to match anywhere else in the country.

Job Description:

Customer Focus / Product Support Sales

Manage the successful execution of assigned product support business for your mining accounts
Ensuring a strong focus of parts’ customer satisfaction (relationship building & strengthening, retention)
Direct timely resolutions to customer issues
Maintain accurate and updated customer data, including equipment populations, equipment hours, contacts.
Leverage customer and Finning data to develop short and long range parts and component forecasts and partner with the customer to validate
Develop and prepare, supported by internal marketing support teams, customer quotes, proposals and responses to product support RFP/RFQ
Coordinate and manage the profoma presentation and approval with customers
Attend weekly customer scheduling meetings (planning meetings, parts meetings, etc.)
Lead monthly meetings with your assigned customer base with documented actions
Proactively manage fleet components with use of component management tools
Build and execute product support attack plans to win in non-traditional spaces
Execution of contractual product support requirements and Customer Value Agreements

Relationships

Build and maintain strong relationships with key customer contacts
Build and maintain relationships with internal branch team and support teams within Finning and Cat.

Enterprise

Development and maintenance of a formal process for collecting competitive intelligence and reporting it to marketing and sales. Recognizing that the best competitive insights often come from our own field technicians, the incumbent will develop, and action processes designed to capture and report these activities.
Working collaboratively with supply chain share customer parts and component forecast to ensure that we have parts supply

Education & Experience:

Strong leadership & communication skills
Proven problem solver who can deliver on all project phases without direct supervision
Excellent interpersonal skills to deal with sensitive issues, develop others, or persuade others inside and outside the business unit to take specific actions
The successful candidate has a good understanding of best practices for mine equipment
5+ years sales experience managing large accounts
Automotive or heavy equipment experience or proven sound mechanical & equipment systems knowledge
Strong parts and service background
Business acumen and understanding of support systems, credit and financing
Understanding Finning Systems: CTS, PTOS, INFOR M3/Lawson, Warranty, SIS
Understands and adheres to safety procedure
Experienced with various office programs MS Excel, Word, Outlook and PowerPoint

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

Manage product support business for mining accounts by building strong customer relationships and ensuring fleet reliability. Coordinate repair projects, develop maintenance strategies, and provide technical solutions to meet production goals.

Requirements

Requires 5+ years of sales experience managing large accounts with a strong background in heavy equipment or automotive mechanical systems. Candidates must possess excellent communication skills, problem-solving abilities, and proficiency in office software and industry-specific support systems.

Skills

Customer Service
Mining Equipment
Account Management
Sales
Relationship Building
Project Management
Mechanical Systems
Parts Forecasting
Technical Support
Data Analysis
Communication
Leadership
Problem Solving
Business Acumen
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Mining
Product Support
Caterpillar
Finning
Fleet Management
Component Management
RFP
RFQ
CTS
PTOS
INFOR M3
Lawson
Warranty
SIS
Maintenance Strategy
Supply Chain
Competitive Intelligence
Customer Value Agreements
Heavy Equipment
Account Management
Sales
Technical Support
Project Coordination
Data Forecasting
Relationship Management
Mechanical Knowledge
Safety Compliance
Business Acumen
Customer Satisfaction
Field Support

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