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Finning

Product Support Sales Representative

Fort St. John, BC, Canada

Job type: Full-time
Apply by: Oct 10, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Reporting to the Product and Service Sales Manager, the Product Support Sales Representative role is primarily responsible for the growth in the aftermarket products and services sold by Finning to assigned customers in the defined territory. Using a consultative selling approach, you will build profitable long-term customer relationships by selling products and services to support management of the customer's fleet to maximize productivity and reduce down time and cost per hour.

If you have experience in developing long term strategic customer relationships by your solid business acumen in conjunction with solid mechanical knowledge of equipment systems, then please apply for this fantastic opportunity.

Job Description:

Achieve profitable parts and service revenue based on corporate and territory targets
Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs
Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction
Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction
Establish appropriate targets, goals and objectives that are aligned with corporate strategy
Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manner

Qualifications:

Minimum 3-5+ years of consulting sales experience in understanding and applying the basic selling principles, such as, prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups and closing the sale
Proven sound mechanical knowledge
Excellent organizational, communication and interpersonal skills
Previous utilization of a customer relationship management tool
An exceptional track record of customer coverage in a large geographic territory
Proficient in MS office package

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Product Support Sales Representative is responsible for growing aftermarket parts and service revenue within an assigned territory. They will build long-term customer relationships by providing consultative solutions to maximize equipment productivity and reduce costs.

Requirements

Candidates must have 3-5+ years of consultative sales experience and sound mechanical knowledge of equipment systems. Proficiency in CRM software and MS Office, along with strong organizational and communication skills, is required.

Skills

Consultative selling
Mechanical knowledge
Business acumen
CRM software
Prospecting
Call planning
Qualifying
Handling objections
Closing sales
Market intelligence
Pricing
Estimating
Communication skills
Interpersonal skills
MS Office

Visa sponsorship

Not detected in the job text

Keywords

Aftermarket products
Consultative selling
Fleet management
Mechanical knowledge
CRM
Product Improvement Program
Market intelligence
Sales forecasting
Territory management
MS Office
Equipment systems
Revenue targets
Business acumen
Prospecting
Sales closing

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