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Added 31 mins ago
REGIONAL SERVICES (PORTAGE) - Direct Support Worker (Part-time)
New Directions for Children, Youth, Adults, and Families
Portage la Prairie, MB
$17.32 to $23.39 CAD / hour
Part-time
We are currently seeking Direct Support Workers to join the Regional Services team. Regional Services provides a range of resources offered by New Directions including Regional Shift…
Added 2 hours ago
Community Disability Worker: Every Other Saturday 24 Hours
Robin Hood Association
Sherwood Park, AB
Part-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 2 hours ago
Guest Attendant - Part Time/Casual - Tendercare Retirement Cantonese/Mandarin Speakin Preferred
ParaMed Home Health Care
Toronto, ON · Scarborough, ON
Part-time
…National Association of Career Colleges, or the Ontario Community Support Association and must be a minimum of 600 hours in duration (including class time and practical experience…
Added 2 hours ago
Family School Liaison Social Worker
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
Full-time
Provide Direct Support and Intervention (25%)
Added 2 hours ago
Family Courtworker
Native Counselling Services of Alberta
High Level, AB
Up to $49,980 CAD / year
Full-time
…to the client. We are currently looking for the family court worker position for Calgary. The individual should be committed to supporting clients in addressing their legal matters, be…
Added 2 hours ago
Mental Health & Addiction Treatment Sup Workr
Edgewood Health Network Inc
Calgary, AB
The Support Worker plays a critical role in ensuring Sandstone Recovery Center operates consistently with the goals and therapeutic objectives of the treatment program, especially during…
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Mental Health & Addiction Treatment Sup Workr
Edgewood Health Network Inc
Calgary, AB
The Support Worker plays a critical role in ensuring Sandstone Recovery Center operates consistently with the goals and therapeutic objectives of the treatment program, especially during…
Added 3 hours ago
#26-49 Child and Youth Worker – Intensive Services Program
North Eastern Ontario Family and Children's Services (NEOFACS)
Schumacher, ON
Full-time
The Child and Youth Workers within the Intensive Service Program (ISP) are responsible to perform all direct work within its community-based live-in program for children and youth. Duties…
Added 3 hours ago
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Calgary, AB
Temporary
The Support Worker plays a critical role in ensuring Sandstone Recovery Center operates consistently with the goals and therapeutic objectives of the treatment program, especially during…
Added 3 hours ago
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Calgary, AB
Temporary
The Support Worker plays a critical role in ensuring Sandstone Recovery Center operates consistently with the goals and therapeutic objectives of the treatment program, especially during…
Added 3 hours ago
Service Coordinator
Finning
Edmonton, AB
Full-time
Edmonton, AB | Full-Time | Monday to Friday | Office-Based
Added 4 hours ago
Community Disability Worker: Every Other Saturday 24 Hours
Robin Hood Association
Sherwood Park, AB
Internship
Community Disability Worker, Sherwood Park: Every other Saturday, 10:30 PM - 10:30 PM, 24 Hours
Added 5 hours ago
REGIONAL SERVICES (PORTAGE) - Direct Support Worker (Fulltime)
New Directions for Children, Youth, Adults, and Families
Portage la Prairie, MB
$17.32 to $23.39 CAD / hour
Full-time
We are currently seeking a Direct Support Worker to join the Regional Services team. Regional Services provides a range of resources offered by New Directions including Regional Shift…
Added 5 hours ago
Christmas Kettle Coordinator
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Kirkland Lake, ON
Full-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. The Christmas Kettle…
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Case Worker
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
Part-time
This is a permanent part-time position with 16 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary…
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Rehabilitation Worker Regular Part Time (CPL RhbWrk 0.40) AgeCare Cariboo Place
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The Personal Support Worker provides direct personal and nursing care to residents to fulfil the physical, intellectual, emotional, social and spiritual needs of residents in accordance to…
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Temporary, Part-time Direct Support Professional

Finning

Service Coordinator

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Edmonton, AB | Full-Time | Monday to Friday | Office-Based

Build a Career That Keeps Industry Moving

At Finning, you'll play an important role behind the scenes, ensuring equipment repairs, maintenance projects, and customer service activities run smoothly from start to finish. As a Service Coordinator, you'll be the central point of coordination between customers, planners, supervisors, technicians, and support teams, helping drive an exceptional service experience while maintaining accuracy, efficiency, and accountability throughout the repair process.

This is an excellent opportunity for someone who enjoys organization, communication, project coordination, and problem-solving in a fast-paced service environment.

Job Description:

What You'll Do

As a Service Coordinator, you'll support the full lifecycle of maintenance and repair projects, from initial service requests through to invoicing and closure.

Service Planning & Coordination

Create and maintain Maintenance Customer Orders (MCOs) and work orders.
Review service requests and ensure required information is complete and accurate.
Coordinate credit approvals and customer documentation.
Review service history, warranty information, maintenance records, and technical documentation.
Apply marketing programs and service requirements where applicable.
Ensure work scopes, budgets, and schedules align with approved quotations.
Identify and escalate potential business, operational, or financial risks.
Maintain documentation and audit trails within company systems.

Service Execution Support

Partner with Repair Planners and Service Supervisors to ensure repairs progress efficiently.
Keep systems and project records updated in real time.
Process job adjustments, including labour, parts, and billing changes.
Coordinate transportation, logistics, and third-party contractor requirements.
Support warranty and goodwill claim processes.
Schedule and support project review meetings throughout the repair lifecycle.
Track commitments, action items, risks, and timelines.
Communicate project status and updates to key stakeholders.

Project Closure & Invoicing

Ensure all required documentation is completed and accurate.
Follow up on outstanding labour, parts, billing, inspection reports, and supporting records.
Support warranty claim submission requirements.
Expedite closure activities and resolve documentation deficiencies.
Prepare files for customer review and final invoicing.
Process work order closures while maintaining service excellence standards.

Customer & Stakeholder Support

Communicate regularly with customers and internal teams regarding repair status and progress.
Respond to service, warranty, production, and customer inquiries.
Participate in meetings and facilitate action-oriented discussions when required.
Deliver a professional, customer-focused experience throughout the service process.

What You Bring

Required Skills

Strong communication and stakeholder relationship skills.
Excellent organizational and time management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Analytical thinking and problem-solving capabilities.
A customer-focused and collaborative approach.
Proficiency with Microsoft Office applications and business systems.

Preferred Experience

Experience in a service coordination, project coordination, administration, operations, or customer support role.
Background in heavy equipment, construction, mining, oil & gas, forestry, manufacturing, transportation, or related industries is considered an asset.
Experience working with work orders, invoicing, service processes, scheduling, or warranty administration.
Knowledge of project coordination principles including scope, schedule, risk, and stakeholder management.

Education & Qualifications

Post-secondary education in Business Administration, Office Administration, Accounting, Project Coordination, or a related field is preferred.
Equivalent education and experience combinations will also be considered.
Typically 2-4 years of experience in a coordination, service, project, or operations support role.

Why Join Finning?

Join a global leader in heavy equipment and power systems.
Work alongside experienced industry professionals.
Be part of a collaborative and supportive team environment.
Opportunities for career development and growth.
Competitive compensation and comprehensive benefits package.
Make a direct impact on customer success and business performance.

If you're highly organized, enjoy coordinating multiple moving pieces, and thrive in a team-oriented environment, we encourage you to apply today.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Coordinator acts as the central point of contact for maintenance and repair projects, managing the lifecycle from service requests to final invoicing. They coordinate between customers, technicians, and support teams to ensure efficient project execution and accurate documentation.

Requirements

Candidates should have 2-4 years of experience in a coordination or operations support role, preferably with a background in heavy equipment or related industries. Proficiency in Microsoft Office and strong organizational skills are required, along with post-secondary education in a relevant field.

Skills

Service coordination
Project coordination
Communication
Time management
Problem-solving
Attention to detail
Microsoft Office
Work order management
Invoicing
Scheduling
Warranty administration
Stakeholder management
Logistics
Analytical thinking
Customer service

Benefits

Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Maintenance Customer Orders
Work orders
Project lifecycle
Invoicing
Warranty claims
Logistics
Heavy equipment
Construction
Mining
Oil & Gas
Manufacturing
Transportation
Business Administration
Office Administration
Accounting
Project management
Risk management
Audit trails
Stakeholder relationship

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