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Added 7 mins ago
Coordonnateur de projet
Soletanche Freyssinet
Vancouver, BC
Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 7 mins ago
Fire Operations Support Coordinator
The Radius Group
Richmond, BC
Full-time
As our Fire Operations Support Coordinator, you will play a key role in turning completed work into accurate and timely invoices. With approximately 60% of your role focused on billing and…
Added 8 mins ago
Database Administrator
Summerhill Market
Toronto, ON
Full-time
Summerhill Market is looking for a detail-oriented, tech-savvy, and curious Data Coordinator to join our IT & Data team. This is an entry-level opportunity for someone interested in…
Added 38 mins ago
Senior Operations Coordinator, Regional Communities
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
The Senior Operations Coordinator, Regional Communities serves as the operational hub for Federation's team of Community Connectors working throughout British Columbia. Acting as the…
Added 38 mins ago
Coordinateur administratif/Coordinatrice administrative
Gamache Group
Saint-Paul, QC
Full-time
Collaborate with operations teams to ensure a smooth transition between administrative information and field execution.
Added 39 mins ago
Wildlife Restoration Technician
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · CAN - Field - BC
Full-time
Communicate project progress, field observations, and operational concerns to the Wildlife Restoration Coordinator or Project Manager.
Added 39 mins ago
AltaGas - Shift Supervisor, RIPET
AltaGas Ltd.
Prince Rupert, BC · BC - Ridley Island Terminal
Full-time
The successful candidate will be a leader in the field, fostering a culture of safety, collaboration, integrity, inclusion, and learning. This role is ideal for an experienced operations…
Added 1 hour ago
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
Full-time
Westerner Park is seeking a full-time Ticketing Services & Entertainment Coordinator to join our dynamic team. The Ticketing Services & Entertainment Coordinator is responsible for…
Added 1 hour ago
Human Resources Generalist
Cooper Equipment Rentals Limited
Whitewater, MB
Full-time
As we continue to grow, we're looking for a motivated, hands-on Human Resources Generalist to join our dynamic team and support our operations across Southern Ontario.
Added 1 hour ago
Philanthropy Coordinator
St. Paul's Foundation
Vancouver, BC
$57,000 to $70,000 CAD / year
Full-time
The Philanthropy Coordinator supports major gifts at St. Paul’s Foundation by helping fundraisers and leaders cultivate strong, lasting relationships with donors. The role ensures donors…
Added 1 hour ago
Human Resources Generalist
Cooper Equipment Rentals Limited
Mississauga, ON
Full-time
As we continue to grow, we're looking for a motivated, hands-on Human Resources Generalist to join our dynamic team and support our operations across Southern Ontario.
Added 2 hours ago
Specialist, Intervenor
Canadian National Institute for the Blind
Kitchener, ON
$28.83 CAD / hour
Contact: Sally Teng, Coordinator, Employee Engagement & Operations
Added 2 hours ago
Marketing Coordinator
Marcon Construction
Vancouver, BC
$65,000 to $85,000 CAD / year
Full-time
Marcon is looking for a Marketing Coordinator to support the coordination and execution of project-level marketing initiatives across the development lifecycle. This role helps turn…
Added 2 hours ago
Senior QC Coordinator F/H
VINCI Energies
Toronto, ON
Full-time
Verify calibration and readiness of measuring equipment for site, survey, and lab operations.
Added 2 hours ago
Logistics Coordinator - Bd Albert-Hudon Montréal-Nord, QC H1G 3L1 1
Kuehne+Nagel
Montreal, QC
Full-time
Bachelor’s degree in Logistics, Supply Chain, Operations, or related field (or equivalent experience).
Added 2 hours ago
Training Coordinator (Commercial Aviation Maintenance Training)-EN
CAE
Montreal, QC
Full-time
Experience in aviation, training operations, training administration, or a related field.
Added 2 hours ago
Substitute CNC Educator
The Immigrant Education Society
Calgary, AB
Reporting to the Senior Coordinator, Languages and Childminding, the CNC Educator provides professional care and supervision for newcomer children under the guidance of the Lead CNC…
Added 2 hours ago
Donor Services Coordinator
The Salvation Army Canada and Bermuda Territory
AB · Edmonton Regional Office
Full-time
The Donor Services Coordinator provides a donor-centered experience for all supporters of The Salvation Army and supports the successful fundraising strategies with the development team by…
Added 3 hours ago
Field Coordinator Co-op
FlatironDragados
Surrey, BC
Internship
…and more. We are seeking a talented and experienced Junior Field Coordinator Co-op to join the Surrey Langley Skytrain Project in Surrey,…
Added 3 hours ago
Inventory & Logistics Coordinator
GreenMantra Technologies
Brantford, ON
$50,000 to $75,000 CAD / year
Full-time
The Inventory & Logistics Coordinator is responsible for maintaining inventory accuracy, managing shipping and receiving activities, coordinating logistics operations, and ensuring timely…
Added 3 hours ago
Event Coordinator, BCP
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Reporting to the Senior Manager, Event Operations, the Events Coordinator supports the Senior Manager, Senior Event Managers and Event Managers across the event lifecycle. This role is…
Added 3 hours ago
Event Security Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Experience in event operations, security, administration or a related field
Added 3 hours ago
Event Security Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Experience in event operations, security, administration or a related field
Added 3 hours ago
iGaming Compliance Coordinator
SIGA
Saskatoon, SK
Full-time
…supports regulatory compliance activities for SIGA's iGaming operations. The role serves as the primary operational liaison with gaming regulators and external vendors to ensure all…
Added 3 hours ago
Civil Project Engineer
Insight Global
AB · Edmonton, AB
$50 to $55 CAD / hour
Contract
Insight Global is seeking a Project Coordinator to support the Mine Progression team who will play a key role in supporting the planning, procurement, execution, and stewardship of heavy…

Finning

Service Coordinator

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Edmonton, AB | Full-Time | Monday to Friday | Office-Based

Build a Career That Keeps Industry Moving

At Finning, you'll play an important role behind the scenes, ensuring equipment repairs, maintenance projects, and customer service activities run smoothly from start to finish. As a Service Coordinator, you'll be the central point of coordination between customers, planners, supervisors, technicians, and support teams, helping drive an exceptional service experience while maintaining accuracy, efficiency, and accountability throughout the repair process.

This is an excellent opportunity for someone who enjoys organization, communication, project coordination, and problem-solving in a fast-paced service environment.

Job Description:

What You'll Do

As a Service Coordinator, you'll support the full lifecycle of maintenance and repair projects, from initial service requests through to invoicing and closure.

Service Planning & Coordination

Create and maintain Maintenance Customer Orders (MCOs) and work orders.
Review service requests and ensure required information is complete and accurate.
Coordinate credit approvals and customer documentation.
Review service history, warranty information, maintenance records, and technical documentation.
Apply marketing programs and service requirements where applicable.
Ensure work scopes, budgets, and schedules align with approved quotations.
Identify and escalate potential business, operational, or financial risks.
Maintain documentation and audit trails within company systems.

Service Execution Support

Partner with Repair Planners and Service Supervisors to ensure repairs progress efficiently.
Keep systems and project records updated in real time.
Process job adjustments, including labour, parts, and billing changes.
Coordinate transportation, logistics, and third-party contractor requirements.
Support warranty and goodwill claim processes.
Schedule and support project review meetings throughout the repair lifecycle.
Track commitments, action items, risks, and timelines.
Communicate project status and updates to key stakeholders.

Project Closure & Invoicing

Ensure all required documentation is completed and accurate.
Follow up on outstanding labour, parts, billing, inspection reports, and supporting records.
Support warranty claim submission requirements.
Expedite closure activities and resolve documentation deficiencies.
Prepare files for customer review and final invoicing.
Process work order closures while maintaining service excellence standards.

Customer & Stakeholder Support

Communicate regularly with customers and internal teams regarding repair status and progress.
Respond to service, warranty, production, and customer inquiries.
Participate in meetings and facilitate action-oriented discussions when required.
Deliver a professional, customer-focused experience throughout the service process.

What You Bring

Required Skills

Strong communication and stakeholder relationship skills.
Excellent organizational and time management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Analytical thinking and problem-solving capabilities.
A customer-focused and collaborative approach.
Proficiency with Microsoft Office applications and business systems.

Preferred Experience

Experience in a service coordination, project coordination, administration, operations, or customer support role.
Background in heavy equipment, construction, mining, oil & gas, forestry, manufacturing, transportation, or related industries is considered an asset.
Experience working with work orders, invoicing, service processes, scheduling, or warranty administration.
Knowledge of project coordination principles including scope, schedule, risk, and stakeholder management.

Education & Qualifications

Post-secondary education in Business Administration, Office Administration, Accounting, Project Coordination, or a related field is preferred.
Equivalent education and experience combinations will also be considered.
Typically 2-4 years of experience in a coordination, service, project, or operations support role.

Why Join Finning?

Join a global leader in heavy equipment and power systems.
Work alongside experienced industry professionals.
Be part of a collaborative and supportive team environment.
Opportunities for career development and growth.
Competitive compensation and comprehensive benefits package.
Make a direct impact on customer success and business performance.

If you're highly organized, enjoy coordinating multiple moving pieces, and thrive in a team-oriented environment, we encourage you to apply today.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Coordinator acts as the central point of contact for maintenance and repair projects, managing the lifecycle from service requests to final invoicing. They coordinate between customers, technicians, and support teams to ensure efficient project execution and accurate documentation.

Requirements

Candidates should have 2-4 years of experience in a coordination or operations support role, preferably with a background in heavy equipment or related industries. Proficiency in Microsoft Office and strong organizational skills are required, along with post-secondary education in a relevant field.

Skills

Service coordination
Project coordination
Communication
Time management
Problem-solving
Attention to detail
Microsoft Office
Work order management
Invoicing
Scheduling
Warranty administration
Stakeholder management
Logistics
Analytical thinking
Customer service

Benefits

Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Maintenance Customer Orders
Work orders
Project lifecycle
Invoicing
Warranty claims
Logistics
Heavy equipment
Construction
Mining
Oil & Gas
Manufacturing
Transportation
Business Administration
Office Administration
Accounting
Project management
Risk management
Audit trails
Stakeholder relationship

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