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Added 2 mins ago
Guest Experience and Accessibility Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
We are hiring for a Guest Experience & Accessibility Coordinator who will drive the implementation of accessible accommodations and pathways to ensure service excellence to all guests of BC…
Added 2 mins ago
Event Coordinator, BCP
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Events Coordinator provides administrative, coordination and operational support to the Evets team and contributes to the effective planning and delivery of events at BC Place.
Added 2 mins ago
Guest Experience and Accessibility Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
We are hiring for a Guest Experience & Accessibility Coordinator who will drive the implementation of accessible accommodations and pathways to ensure service excellence to all guests of BC…
Added 18 mins ago
Programs Coordinator
PharmaChoice Canada
Dartmouth, NS
Full-time
We are looking for an organized, curious, and dependable Programs Coordinator to support the delivery of member programs, training content, communications, reporting, and events. This…
Added 31 mins ago
Registered Nurse, Transition Line - Intensive Care Unit - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Part-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
RN, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Part-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
RN, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Part-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
Civil Project Engineer
Insight Global
AB · Edmonton, AB
$50 to $55 CAD / hour
Contract
Insight Global is seeking a Project Coordinator to support the Mine Progression team who will play a key role in supporting the planning, procurement, execution, and stewardship of heavy…
Added 31 mins ago
Interim Junior Project Coordinator
Petroleum Technology Alliance Canada (PTAC)
Calgary, AB
Temporary
PTAC is seeking an organised and proactive Independent Contractor to serve as an Interim Junior Project Coordinator for a term from October 19, 2026 to 31 March 31, 2027. This contract…
Added 31 mins ago
Registered Nurse, Intensive Care Unit (ICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Full-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
Procurement, Health & Safety & Projects Coordinator
Globeducate
Toronto, ON
Full-time
…educational excellence, innovation, international mindedness, and the development of students who graduate as global citizens who can shape the world. Colleagues at Globeducate benefit from…
Added 31 mins ago
RN, Day Cardiac Interventional Unit - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Full-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
RN, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Full-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
RN, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Full-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 31 mins ago
RN, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Full-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 33 mins ago
Talent Acquisition Coordinator - Student Programming
Irving Oil
Saint John, NB
Full-time
As a Talent Acquisition Coordinator, you will play a key role in delivering an exceptional student experience throughout our student employment programs. Working closely with the Manager,…
Added 45 mins ago
AltaGas - Shift Supervisor, RIPET
AltaGas Ltd.
Prince Rupert, BC
Full-time
Support MOC and Project development and execution as required.
Added 46 mins ago
Registered Nurse, Transition Line - Intensive Care Unit - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
$41.42 to $59.52 CAD / hour
Full-time
Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds,…
Added 46 mins ago
Strategic Support Supervisor
City of Winnipeg
Winnipeg, MB
Full-time
…programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their…
Added 46 mins ago
Sound Operations Coordinator
Company 3
Toronto, ON
$21 to $24 CAD / hour
Full-time
The Sound Operations Coordinator will assist in the scheduling of sound projects on the Mix stages and ADR sessions. They will be responsible for the scheduling of operational personnel and…
Added 47 mins ago
Service Coordinator
Finning
Edmonton, AB
Full-time
…activities run smoothly from start to finish. As a Service Coordinator, you'll be the central point of coordination between customers, planners, supervisors, technicians, and support teams,…
Added 47 mins ago
NPI Supply Chain Project Coordinator
Hexagon
Calgary, AB
Full-time
Hexagon’s Autonomous Solutions is looking for an NPI Supply Chain Project Coordinator to join our high-tech engineering and manufacturing company that is committed to customer service…
Added 1 hour ago
Project Manager
Contextere
Ottawa, ON
Full-time
operational impact. As demand for our platform grows, we are seeking a Project Manager to help
Added 1 hour ago
Marketing Coordinator
Informa Connect - Global Finance
Toronto, ON
Full-time
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Added 1 hour ago
Program Coordinator, Partnerships and Engagement
University of Alberta
Edmonton, AB
Full-time
Leading the planning of community-building events (meetings, capacity-building and professional development events, and social events) in consultation with the Team Co-Leads, Assistant…

Finning

Service Coordinator

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Edmonton, AB | Full-Time | Monday to Friday | Office-Based

Build a Career That Keeps Industry Moving

At Finning, you'll play an important role behind the scenes, ensuring equipment repairs, maintenance projects, and customer service activities run smoothly from start to finish. As a Service Coordinator, you'll be the central point of coordination between customers, planners, supervisors, technicians, and support teams, helping drive an exceptional service experience while maintaining accuracy, efficiency, and accountability throughout the repair process.

This is an excellent opportunity for someone who enjoys organization, communication, project coordination, and problem-solving in a fast-paced service environment.

Job Description:

What You'll Do

As a Service Coordinator, you'll support the full lifecycle of maintenance and repair projects, from initial service requests through to invoicing and closure.

Service Planning & Coordination

Create and maintain Maintenance Customer Orders (MCOs) and work orders.
Review service requests and ensure required information is complete and accurate.
Coordinate credit approvals and customer documentation.
Review service history, warranty information, maintenance records, and technical documentation.
Apply marketing programs and service requirements where applicable.
Ensure work scopes, budgets, and schedules align with approved quotations.
Identify and escalate potential business, operational, or financial risks.
Maintain documentation and audit trails within company systems.

Service Execution Support

Partner with Repair Planners and Service Supervisors to ensure repairs progress efficiently.
Keep systems and project records updated in real time.
Process job adjustments, including labour, parts, and billing changes.
Coordinate transportation, logistics, and third-party contractor requirements.
Support warranty and goodwill claim processes.
Schedule and support project review meetings throughout the repair lifecycle.
Track commitments, action items, risks, and timelines.
Communicate project status and updates to key stakeholders.

Project Closure & Invoicing

Ensure all required documentation is completed and accurate.
Follow up on outstanding labour, parts, billing, inspection reports, and supporting records.
Support warranty claim submission requirements.
Expedite closure activities and resolve documentation deficiencies.
Prepare files for customer review and final invoicing.
Process work order closures while maintaining service excellence standards.

Customer & Stakeholder Support

Communicate regularly with customers and internal teams regarding repair status and progress.
Respond to service, warranty, production, and customer inquiries.
Participate in meetings and facilitate action-oriented discussions when required.
Deliver a professional, customer-focused experience throughout the service process.

What You Bring

Required Skills

Strong communication and stakeholder relationship skills.
Excellent organizational and time management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Analytical thinking and problem-solving capabilities.
A customer-focused and collaborative approach.
Proficiency with Microsoft Office applications and business systems.

Preferred Experience

Experience in a service coordination, project coordination, administration, operations, or customer support role.
Background in heavy equipment, construction, mining, oil & gas, forestry, manufacturing, transportation, or related industries is considered an asset.
Experience working with work orders, invoicing, service processes, scheduling, or warranty administration.
Knowledge of project coordination principles including scope, schedule, risk, and stakeholder management.

Education & Qualifications

Post-secondary education in Business Administration, Office Administration, Accounting, Project Coordination, or a related field is preferred.
Equivalent education and experience combinations will also be considered.
Typically 2-4 years of experience in a coordination, service, project, or operations support role.

Why Join Finning?

Join a global leader in heavy equipment and power systems.
Work alongside experienced industry professionals.
Be part of a collaborative and supportive team environment.
Opportunities for career development and growth.
Competitive compensation and comprehensive benefits package.
Make a direct impact on customer success and business performance.

If you're highly organized, enjoy coordinating multiple moving pieces, and thrive in a team-oriented environment, we encourage you to apply today.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Coordinator acts as the central point of contact for maintenance and repair projects, managing the lifecycle from service requests to final invoicing. They coordinate between customers, technicians, and support teams to ensure efficient project execution and accurate documentation.

Requirements

Candidates should have 2-4 years of experience in a coordination or operations support role, preferably with a background in heavy equipment or related industries. Proficiency in Microsoft Office and strong organizational skills are required, along with post-secondary education in a relevant field.

Skills

Service coordination
Project coordination
Communication
Time management
Problem-solving
Attention to detail
Microsoft Office
Work order management
Invoicing
Scheduling
Warranty administration
Stakeholder management
Logistics
Analytical thinking
Customer service

Benefits

Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Maintenance Customer Orders
Work orders
Project lifecycle
Invoicing
Warranty claims
Logistics
Heavy equipment
Construction
Mining
Oil & Gas
Manufacturing
Transportation
Business Administration
Office Administration
Accounting
Project management
Risk management
Audit trails
Stakeholder relationship

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