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Added 29 mins ago
Program Coordinator, Children & Youth
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
Full-time
The Program Coordinator, Children & Youth, is responsible for planning and implementing programs and services for children and youth (ages 0–12). Programming must be engaging, safe, and…
Added 29 mins ago
Service Representative
Dalhousie University
Halifax, NS
Full-time
…academic experience of Dalhousie students. Reporting to the Coordinator, Enrolment Service Hubs the Service Representative acts as the first point of contact for students with the…
Added 29 mins ago
Administrative Coordinator
Dalhousie University
Halifax, NS
Full-time
…to the Manager, Departmental Operations, the Administrative Coordinator provides senior administrative and operational support for the Faculty’s graduate admissions, departmental…
Added 29 mins ago
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
Full-time
The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience - managing orders from first inquiry through final…
Added 29 mins ago
Stadium Operations Coordinator
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
BC Place is hiring a full-time Stadium Operations Coordinator. Reporting to the Assistant General Manager, the Stadium Operations Coordinator provides high-level administrative, operational…
Added 29 mins ago
Temporary FT Maintenance & Administrative Coordinator - (Nanaimo HEARTH |
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The Maintenance and Administrative Coordinator will assist in maintaining a clean and safe environment in and around the property or properties within their region. This may include…
Added 29 mins ago
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Added 29 mins ago
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$28.23 to $33.55 CAD / hour
Full-time
Added 45 mins ago
Intermediate Logistics Coordinator
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Ottawa, ON · STEM
Full-time
Reporting to the Lead Coordinator, Logistics, the incumbent is responsible for administering inventory stock requests, adjustments, and replenishment. The incumbent organizes and manages…
Added 58 mins ago
Senior QC Coordinator F/H
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Full-time
Oversee the implementation of the regulations, contract requirements and the project’s integrated management system on the site according to internal procedures;
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Logistics Coordinator - Bd Albert-Hudon Montréal-Nord, QC H1G 3L1 1
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Added 58 mins ago
Training Coordinator (Commercial Aviation Maintenance Training)-EN
CAE
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Added 1 hour ago
Substitute CNC Educator
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Reporting to the Senior Coordinator, Languages and Childminding, the CNC Educator provides professional care and supervision for newcomer children under the guidance of the Lead CNC…
Added 1 hour ago
Accounts Payable Coordinator
Easton's Group of Hotels Inc.
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$50,000 to $60,000 CAD / year
The Accounts Payable Coordinator function ensures that the invoices are approved, properly coded, and paid in a timely manner while maximizing our cash flow. To achieve professional…
Added 1 hour ago
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Visa requirements: Banff Centre is unable to assist candidates in obtaining Canadian work authorization. Candidates must be legally eligible to work in Canada.
Added 1 hour ago
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Added 1 hour ago
Sr. Engineer/Engineer - Structural
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Added 1 hour ago
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Added 1 hour ago
Inventory & Logistics Coordinator
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The Inventory & Logistics Coordinator is responsible for maintaining inventory accuracy, managing shipping and receiving activities, coordinating logistics operations, and ensuring timely…
Added 1 hour ago
Guest Experience and Accessibility Coordinator
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We are hiring for a Guest Experience & Accessibility Coordinator who will drive the implementation of accessible accommodations and pathways to ensure service excellence to all guests of BC…
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Ensures there is ongoing development of resident’s short and long-term plans and requirements.

Finning

Service Coordinator

Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

Edmonton, AB | Full-Time | Monday to Friday | Office-Based

Build a Career That Keeps Industry Moving

At Finning, you'll play an important role behind the scenes, ensuring equipment repairs, maintenance projects, and customer service activities run smoothly from start to finish. As a Service Coordinator, you'll be the central point of coordination between customers, planners, supervisors, technicians, and support teams, helping drive an exceptional service experience while maintaining accuracy, efficiency, and accountability throughout the repair process.

This is an excellent opportunity for someone who enjoys organization, communication, project coordination, and problem-solving in a fast-paced service environment.

Job Description:

What You'll Do

As a Service Coordinator, you'll support the full lifecycle of maintenance and repair projects, from initial service requests through to invoicing and closure.

Service Planning & Coordination

Create and maintain Maintenance Customer Orders (MCOs) and work orders.
Review service requests and ensure required information is complete and accurate.
Coordinate credit approvals and customer documentation.
Review service history, warranty information, maintenance records, and technical documentation.
Apply marketing programs and service requirements where applicable.
Ensure work scopes, budgets, and schedules align with approved quotations.
Identify and escalate potential business, operational, or financial risks.
Maintain documentation and audit trails within company systems.

Service Execution Support

Partner with Repair Planners and Service Supervisors to ensure repairs progress efficiently.
Keep systems and project records updated in real time.
Process job adjustments, including labour, parts, and billing changes.
Coordinate transportation, logistics, and third-party contractor requirements.
Support warranty and goodwill claim processes.
Schedule and support project review meetings throughout the repair lifecycle.
Track commitments, action items, risks, and timelines.
Communicate project status and updates to key stakeholders.

Project Closure & Invoicing

Ensure all required documentation is completed and accurate.
Follow up on outstanding labour, parts, billing, inspection reports, and supporting records.
Support warranty claim submission requirements.
Expedite closure activities and resolve documentation deficiencies.
Prepare files for customer review and final invoicing.
Process work order closures while maintaining service excellence standards.

Customer & Stakeholder Support

Communicate regularly with customers and internal teams regarding repair status and progress.
Respond to service, warranty, production, and customer inquiries.
Participate in meetings and facilitate action-oriented discussions when required.
Deliver a professional, customer-focused experience throughout the service process.

What You Bring

Required Skills

Strong communication and stakeholder relationship skills.
Excellent organizational and time management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Analytical thinking and problem-solving capabilities.
A customer-focused and collaborative approach.
Proficiency with Microsoft Office applications and business systems.

Preferred Experience

Experience in a service coordination, project coordination, administration, operations, or customer support role.
Background in heavy equipment, construction, mining, oil & gas, forestry, manufacturing, transportation, or related industries is considered an asset.
Experience working with work orders, invoicing, service processes, scheduling, or warranty administration.
Knowledge of project coordination principles including scope, schedule, risk, and stakeholder management.

Education & Qualifications

Post-secondary education in Business Administration, Office Administration, Accounting, Project Coordination, or a related field is preferred.
Equivalent education and experience combinations will also be considered.
Typically 2-4 years of experience in a coordination, service, project, or operations support role.

Why Join Finning?

Join a global leader in heavy equipment and power systems.
Work alongside experienced industry professionals.
Be part of a collaborative and supportive team environment.
Opportunities for career development and growth.
Competitive compensation and comprehensive benefits package.
Make a direct impact on customer success and business performance.

If you're highly organized, enjoy coordinating multiple moving pieces, and thrive in a team-oriented environment, we encourage you to apply today.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Coordinator acts as the central point of contact for maintenance and repair projects, managing the lifecycle from service requests to final invoicing. They coordinate between customers, technicians, and support teams to ensure efficient project execution and accurate documentation.

Requirements

Candidates should have 2-4 years of experience in a coordination or operations support role, preferably with a background in heavy equipment or related industries. Proficiency in Microsoft Office and strong organizational skills are required, along with post-secondary education in a relevant field.

Skills

Service coordination
Project coordination
Communication
Time management
Problem-solving
Attention to detail
Microsoft Office
Work order management
Invoicing
Scheduling
Warranty administration
Stakeholder management
Logistics
Analytical thinking
Customer service

Benefits

Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Maintenance Customer Orders
Work orders
Project lifecycle
Invoicing
Warranty claims
Logistics
Heavy equipment
Construction
Mining
Oil & Gas
Manufacturing
Transportation
Business Administration
Office Administration
Accounting
Project management
Risk management
Audit trails
Stakeholder relationship

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