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Added 9 mins ago
Coordinator
Lookout Housing and Health Society
New Westminster, BC
The Coordinator assists in overseeing the daily operations of Lookout residential, shelter, and outreach programs. Under the direction of the Program Manager, this position provides…
Added 9 mins ago
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Winnipeg Regional Health Authority
Winnipeg, MB
…Management Philosophy of Shared Health the Indigenous Community Hub Coordinator is responsible for ensuring the efficient and effective functioning of the Health Services program , planning…
Added 10 mins ago
A
Contingent Workforce Coordinator
Adecco
Calgary, AB
- $45 to $55 CAD / hour
- Full-time
Post-secondary education in Human Resources, Business, Supply Chain Management, Commerce, Operations, or a related field. Equivalent experience will be considered.
Added 24 mins ago
CH
Program Support Coordinator
CBI Home Health
Winnipeg, MB
- Full-time
The SCS Program Support Coordinator supports in ensuring operational excellence by acting as a key resource and providing exceptional internal customer service to operations and front-line…
Added 34 mins ago
AF
Human Resources & Payroll Coordinator
Abegweit First Nation
Scotchfort, PE
- Full-time
Abegweit First Nation is seeking an organized, detail-oriented Human Resources & Payroll Coordinator to support our employees and day-to-day operations. Reporting to the Director of Finance…
Added 38 mins ago
S
Coordinator, Human Resources
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position. The Project Coordinator, Health Promotion is responsible for researching, coordinating, implementing, maintaining, marketing and…
Added 38 mins ago
H
Technology Procurement & Vendor Management Coordinator
Hays
Toronto, ON
- Contract
0–3 years of experience in Procurement, Vendor Management, Operations, Business Administration, Project Coordination, Technology, or a related field
Added 38 mins ago
BT
Fleet Operations Coordinator
Buffalo Trail Public Schools
Wainwright, AB
- Full-time
Buffalo Trail Public Schools is seeking a highly organized, technically skilled, and service-oriented professional to join our Central Services team as our Fleet Operations Coordinator.
Added 39 mins ago
RF
Human Resource Coordinator
Real Fruit Bubble Tea
Markham, ON
- Full-time
Reporting directly to the Human Resources Manager, the Human Resources Coordinator will support day-to-day HR operations, including recruitment, onboarding, employee records management, and…
Added 1 hour ago
H
Accountant
Hays
AB · Edmonton, AB
- Contract
We are looking for a Finance Coordinator to join an Edmonton-based not-for-profit organization dedicated to supporting youth experiencing difficult realities.
Added 1 hour ago
TT
Service Coordinator
Trojan Technologies
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 1 hour ago
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Construction Project Coordinator
Greatario
Woodstock, ON
- Full-time
We are seeking an organized, detail-oriented, and proactive Construction Project Coordinator to support the administration and coordination of construction documentation including shop…
Added 2 hours ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 2 hours ago
F
Service Response Coordinator
Finning
Kelowna, BC
- Full-time
The Service Response Coordinator is responsible for coordinating and administering the service workflow from Maintenance Customer Order (MCO) creation through job completion and closure.…
Added 2 hours ago
OI
Account Coordinator, Season Seat Services
OEG Inc.
Edmonton, AB
- Full-time
Reporting to the Manager, Season Seat Services, the Account Coordinator, Season Seat Services will act as a brand ambassador for Oilers Entertainment Group, providing a proactive approach…
Added 2 hours ago
OS
Account Coordinator, Season Seat Services
OEG Sports & Entertainment
AB · Greater Edmonton Metropolitan Area
- Full-time
Reporting to the Manager, Season Seat Services, the Account Coordinator, Season Seat Services will act as a brand ambassador for Oilers Entertainment Group, providing a proactive approach…
Added 2 hours ago
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Adjoint(e) administratif(ve) sénior
PGW Auto Glass
Laval, QC
- Full-time
Position Title: Senior Administrative Coordinator, Retail Operations
Added 2 hours ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
…project tasks. Working closely with Project Managers, Mine Operations, Mine Construction, Maintenance, Engineering, Planning and Supply Chain, the Project Field Coordinator ensures…
Added 2 hours ago
MU
Residence Custodial Coordinator
McMaster University
Hamilton, ON
- Full-time
Reporting to the Manager, Building Operations, the Custodial Coordinator is responsible for the day-to-day leadership and coordination of custodial operations within the Residence Custodial…
Added 2 hours ago
P
Warehouse Inventory Coordinator
PepsiCo
Mississauga, ON
- Full-time
The Supply Chain Operations Coordinator contributes to the success of PepsiCo Beverages Canada by ensuring correct movement and transaction of full good products through sales, counting,…
Added 2 hours ago
RL
Logistics Coordinator
Rome Logistics Group
Toronto, ON · Etobicoke, Ontario
- Full-time
As a Logistics Coordinator, you will play a key role in keeping freight moving smoothly across North America. You will collaborate closely with operations and sales teams to coordinate…
Added 2 hours ago
OP
Major Accounts Coordinator
ORA Partenaires
London, ON
- Full-time
The Major Accounts Coordinator is responsible for managing relationships with the company's strategic customers while overseeing activities related to purchasing, invoicing, inventory…
Added 2 hours ago
Jr. Mechanical Engineer
Draganfly Inc.
Burnaby, BC
Coordinate with the Product Operations Coordinator to ensure documentation consistency and proper file management.
Added 2 hours ago
QM
Coordonnateur principal des ressources humaines / Senior Human Resources Coordinator
Quantum Management Services Ltd.
Montreal, QC
- $85,000 CAD / year
- Full-time
- Raisons justifiant l'exigence linguistique : collaboration au sein de l'équipe interne, soutien aux opérations dans une autre région, conformité aux exigences légales ou réglementaires,…
Added 2 hours ago
FL
Project Manager
Four Lakes Mechanical Ltd.
Coquitlam, BC
- Full-time
Lead the project team and support the Superintendent and field operations.

Finning

Service Response Coordinator

Kelowna, BC, Canada

The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience. · Full-time

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Job details

Pay: The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience.
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 2-4 years of experience in service coordination, project coordination, dealership operations, maintenance administration, or a related industrial environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

The Service Response Coordinator is responsible for coordinating and administering the service workflow from Maintenance Customer Order (MCO) creation through job completion and closure. This role supports service operations by managing work order administration, documentation control, stakeholder communications, service governance requirements, and customer support activities. The Service Response Coordinator works closely with Repair Planners, Service Supervisors, customers, and other stakeholders to ensure accurate service execution, timely job progression, and a high-quality customer experience.

The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience.

Job Description:

What You'll Do:

Service Planning & Initiation

Review and validate customer service requests and supporting documentation for MCO and work order creation.
Verify approvals, service history, warranty requirements, and commercial requirements.
Ensure work orders align with approved scope, budget, and schedule.
Identify and communicate operational, financial, or service delivery risks.
Maintain accurate documentation and compliance with Service Excellence processes and governance requirements.

Service Coordination & Administration

Support Service Supervisors throughout service execution.
Maintain accurate, real-time updates within service management systems.
Coordinate warranty, goodwill, billing, and administrative processes.
Manage work order adjustments, scheduling activities, transportation logistics, contractor coordination, and site access requirements.
Participate in service planning and review meetings, documenting action items and escalating issues as required.

MCO Closure & Invoicing

Review completed work orders to ensure all documentation, labour, parts, warranty, and billing requirements are complete.
Coordinate job closure activities and support invoicing processes.
Escalate delays or deficiencies that may impact timely MCO closure.
Ensure documentation quality and compliance with Service Excellence standards.

Customer & Stakeholder Support

Provide timely communication to customers and internal stakeholders regarding service status and key activities.
Respond to service-related inquiries and coordinate required approvals and documentation.
Facilitate collaboration across operations, service, and support teams to support efficient service delivery.
Maintain a strong customer focus through proactive follow-up and issue resolution.

What You'll Bring:

Secondary education with coursework or training in Business Administration, Accounting, Finance, or a related discipline.
2-4 years of experience in service coordination, project coordination, dealership operations, maintenance administration, or a related industrial environment.
Experience supporting field service, heavy equipment, construction, mining, automotive, forestry, marine, power systems, or oil and gas operations is considered an asset.

What Does Finning Offer:

Comprehensive pension program with employer contributions
Employee Share Purchase Plan with company matching
Employer paid extended health, dental, and medical benefits available from day 1
This role is eligible for Finning’s Short Term Incentive Program
Competitive total rewards package designed to support your financial, physical, and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Response Coordinator manages the end-to-end service workflow, from work order creation to job closure and invoicing. They act as a central point of contact for stakeholders to ensure accurate service execution and high-quality customer support.

Requirements

Candidates must have secondary education with relevant coursework in business or finance and 2-4 years of experience in service or project coordination. Experience in industrial environments such as heavy equipment, construction, or mining is considered an asset.

Skills

Service coordination
Work order administration
Documentation control
Stakeholder communication
Service governance
Customer support
Logistics coordination
Invoicing
Warranty administration
Service planning
Data entry
Compliance
Problem resolution
Scheduling

Benefits

Pension program
Employee share purchase plan
Extended health benefits
Dental benefits
Medical benefits
Short term incentive program

Visa sponsorship

Not detected in the job text

Keywords

Service Response Coordinator
Maintenance Customer Order
Work Order Administration
Service Governance
Logistics
Warranty
Invoicing
Heavy Equipment
Construction
Mining
Business Administration
Finance
Accounting
Compliance
Stakeholder Management
Service Excellence
Industrial Operations
Documentation Control
Scheduling
Customer Experience

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