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Added 12 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
Manage clinic flow - from opening/closing, scheduling appointments and surgeries, checking patients in / out
Added 22 mins ago
AF
Human Resources & Payroll Coordinator
Abegweit First Nation
Scotchfort, PE
- Full-time
Abegweit First Nation is seeking an organized, detail-oriented Human Resources & Payroll Coordinator to support our employees and day-to-day operations. Reporting to the Director of Finance…
Added 27 mins ago
UO
Program Advisor - MMA, MRED, MAcc
University of Alberta
Edmonton, AB
- Full-time
Coordinates with Academic Directors on instructor assignments and course scheduling, books rooms and venues, manages course materials, and supports orientations, receptions and events with…
Added 27 mins ago
KC
EOI - Program Administrator, GNHH
Kingston Community Health Centres
Greater Napanee, ON · Napanee, Ontario
- Full-time
…client booking systems for health care services. In addition to scheduling responsibilities, this individual oversees the timesheet reconciliation as well as meeting administration (meeting…
Added 27 mins ago
BT
Fleet Operations Coordinator
Buffalo Trail Public Schools
Wainwright, AB
- Full-time
Buffalo Trail Public Schools is seeking a highly organized, technically skilled, and service-oriented professional to join our Central Services team as our Fleet Operations Coordinator.
Added 27 mins ago
SC
Operations Coordinator - Permanent (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
…lifelong learning. The Board is currently seeking Operations Coordinator(s) to join our dynamic…
Added 27 mins ago
RF
Human Resource Coordinator
Real Fruit Bubble Tea
Markham, ON
- Full-time
Reporting directly to the Human Resources Manager, the Human Resources Coordinator will support day-to-day HR operations, including recruitment, onboarding, employee records management, and…
Added 57 mins ago
PF
Executive Assistant
Partners for Affordable Housing
Calgary, AB
- Full-time
The Executive Assistant & Governance Coordinator provides dedicated, confidential executive support to the CEO and coordinates the administrative activities that support Partners' Board of…
Added 1 hour ago
TT
Service Coordinator
Trojan Technologies
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 1 hour ago
OD
Inbound and WIP Inventory Coordinator
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Inbound & WIP Inventory Coordinator REPORTS TO: Director of Manufacturing
Added 1 hour ago
Operations Support Coordinator
Nippon Express Canada
Richmond, BC
The Operations Support Coordinator is responsible for carrying out the order fulfillment work plan for the shift. Utilizing Warehouse Management System (WMS) best practices, the OSC…
Added 1 hour ago
BP
Tenancy Dispute Coordinator
Broadstreet Properties LTD
Winnipeg, MB
- Full-time
The Tenancy Dispute Coordinator plays a vital role in supporting the Operations Team by overseeing the management of Manitoba RTB and Ontario LTB filings and hearings.
Added 1 hour ago
OT
Civil Project Coordinator (Night Shift)
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The Project Coordinator plays a vital support role during construction, ensuring all activities align with safety, quality, and project objectives. Responsibilities include scheduling,…
Added 1 hour ago
GC
Resident Experience Coordinator
Greenwin Corp.
Toronto, ON
- Full-time
…strong communities? We’re looking for a Resident Experience Coordinator to lead resident engagement efforts, support property operations, and oversee leasing activities at a few of our…
Added 1 hour ago
F
Service Response Coordinator
Finning
Kelowna, BC
- Full-time
The Service Response Coordinator is responsible for coordinating and administering the service workflow from Maintenance Customer Order (MCO) creation through job completion and closure.…
Added 2 hours ago
UH
Patient Flow Coordinator
University Health Network
Toronto, ON
- Full-time
Coordinate, expedite, book and rebook clinic appointments according to patient and service needs; confirm arrangements with patients and update the scheduling system.
Added 2 hours ago
PH
Customer Service Coordinator
ParaMed Home Health Care
North Bay, ON
- Full-time
Added 2 hours ago
MU
Residence Custodial Coordinator
McMaster University
Hamilton, ON
- Full-time
Reporting to the Manager, Building Operations, the Custodial Coordinator is responsible for the day-to-day leadership and coordination of custodial operations within the Residence Custodial…
Added 2 hours ago
UO
Administrative Assistant, Surgery
University of Calgary
Calgary, AB
- Full-time
Coordinates sample collection, including scheduling, registration, assigning study IDs and uploading documentation to Connect Care and REDCap
Added 2 hours ago
TS
Christmas Central Supervisor
The Salvation Army Canada and Bermuda Territory
Chilliwack, BC
- Part-time
Flexibility in scheduling is required, as the hours may increase as per operational requirements.
Added 2 hours ago
UH
Patient Flow Coordinator
University Health Network
Toronto, ON
- Full-time
As a member of the Outpatient Clinics, the Patient Flow Coordinator is responsible for the overall processing of patient clinic visits from registration through to follow-up appointments.
Added 2 hours ago
A
Health and Safety Administrator
Acciona
ON · CAN - Ontario Line North
- Full-time
Assist in scheduling and coordinating health and safety training sessions for employees
Added 2 hours ago
Project Coordinator - Construction
Optima Living
Calgary, AB
The Project Coordinator plays a critical role in supporting the successful execution of multiple development and construction projects within Optima Living’s growing portfolio. This…
Added 2 hours ago
CE
Hvac Project Coordinator
Carmichael Engineering Ltd.
Calgary, AB
- Full-time
The Project Coordinator provides support to the Project and Engineering services department by working directly with the Project Eningeer on site in all aspects of the project cycle and…
Added 2 hours ago
SI
Staffing & Scheduling Coordinator
Shannex Incorporated
Halifax, NS
- Full-time
We are searching for a Staffing and Scheduling Coordinator to join our DePaul Hall Enhanced Care team.

Finning

Service Response Coordinator

Kelowna, BC, Canada

The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience. · Full-time

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Job details

Pay: The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience.
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 2-4 years of experience in service coordination, project coordination, dealership operations, maintenance administration, or a related industrial environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

The Service Response Coordinator is responsible for coordinating and administering the service workflow from Maintenance Customer Order (MCO) creation through job completion and closure. This role supports service operations by managing work order administration, documentation control, stakeholder communications, service governance requirements, and customer support activities. The Service Response Coordinator works closely with Repair Planners, Service Supervisors, customers, and other stakeholders to ensure accurate service execution, timely job progression, and a high-quality customer experience.

The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience.

Job Description:

What You'll Do:

Service Planning & Initiation

Review and validate customer service requests and supporting documentation for MCO and work order creation.
Verify approvals, service history, warranty requirements, and commercial requirements.
Ensure work orders align with approved scope, budget, and schedule.
Identify and communicate operational, financial, or service delivery risks.
Maintain accurate documentation and compliance with Service Excellence processes and governance requirements.

Service Coordination & Administration

Support Service Supervisors throughout service execution.
Maintain accurate, real-time updates within service management systems.
Coordinate warranty, goodwill, billing, and administrative processes.
Manage work order adjustments, scheduling activities, transportation logistics, contractor coordination, and site access requirements.
Participate in service planning and review meetings, documenting action items and escalating issues as required.

MCO Closure & Invoicing

Review completed work orders to ensure all documentation, labour, parts, warranty, and billing requirements are complete.
Coordinate job closure activities and support invoicing processes.
Escalate delays or deficiencies that may impact timely MCO closure.
Ensure documentation quality and compliance with Service Excellence standards.

Customer & Stakeholder Support

Provide timely communication to customers and internal stakeholders regarding service status and key activities.
Respond to service-related inquiries and coordinate required approvals and documentation.
Facilitate collaboration across operations, service, and support teams to support efficient service delivery.
Maintain a strong customer focus through proactive follow-up and issue resolution.

What You'll Bring:

Secondary education with coursework or training in Business Administration, Accounting, Finance, or a related discipline.
2-4 years of experience in service coordination, project coordination, dealership operations, maintenance administration, or a related industrial environment.
Experience supporting field service, heavy equipment, construction, mining, automotive, forestry, marine, power systems, or oil and gas operations is considered an asset.

What Does Finning Offer:

Comprehensive pension program with employer contributions
Employee Share Purchase Plan with company matching
Employer paid extended health, dental, and medical benefits available from day 1
This role is eligible for Finning’s Short Term Incentive Program
Competitive total rewards package designed to support your financial, physical, and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Response Coordinator manages the end-to-end service workflow, from work order creation to job closure and invoicing. They act as a central point of contact for stakeholders to ensure accurate service execution and high-quality customer support.

Requirements

Candidates must have secondary education with relevant coursework in business or finance and 2-4 years of experience in service or project coordination. Experience in industrial environments such as heavy equipment, construction, or mining is considered an asset.

Skills

Service coordination
Work order administration
Documentation control
Stakeholder communication
Service governance
Customer support
Logistics coordination
Invoicing
Warranty administration
Service planning
Data entry
Compliance
Problem resolution
Scheduling

Benefits

Pension program
Employee share purchase plan
Extended health benefits
Dental benefits
Medical benefits
Short term incentive program

Visa sponsorship

Not detected in the job text

Keywords

Service Response Coordinator
Maintenance Customer Order
Work Order Administration
Service Governance
Logistics
Warranty
Invoicing
Heavy Equipment
Construction
Mining
Business Administration
Finance
Accounting
Compliance
Stakeholder Management
Service Excellence
Industrial Operations
Documentation Control
Scheduling
Customer Experience

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