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Added 1 min ago
PP
Project Coordinator - Insulation
PERMA PIPE INC
Camrose, AB
- $26 to $32 CAD / hour
- Full-time
…Shift, Perma-Pipe in Camrose, Alberta Canada is hiring a Project Coordinator -…
Added 1 min ago
Car Care Tech
Kirmac Collision and Autoglass
Langley (District), BC · Langley, BC
Added 1 min ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Reporting to the Manager, Clinical Services and under the direct supervision of the Program Coordinator, the Food Service Supervisor plans, develops and prepares menus and meals, including…
Added 1 min ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 1 min ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Brockville, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 min ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Smiths Falls, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 min ago
TS
Assistant Cook
The Salvation Army in Canada
Summerside, PE
- Part-time
Reports any problems and work in concert with the Family Service Coordinator.
Added 1 min ago
BC
Homestay field coordinator
Braemar College
Toronto, ON
- Contract
Homestay Field Coordinator (Independent Contractor)
Added 1 min ago
WA
Bilingual Client Care Coordinator
WSA Americas
Ottawa, ON
- Full-time
We are seeking a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 1 min ago
AC
Hearings Coordinator
Alberta College of Pharmacy
Edmonton, AB
- Full-time
Reporting to the Deputy Registrar, the Hearings Coordinator will fulfill the responsibilities of the Hearings Director as established in Part 4 of the Health Professions Act. The Hearings…
Added 1 min ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- Full-time
…designated site. Works under the direction of the Manager, Site Coordinator, and/or Supervisor to establish and/or develop the educational/training priorities for the designated program by…
Added 1 min ago
TS
Christmas Central Supervisor
The Salvation Army in Canada
Chilliwack, BC
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 min ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
…International. This role provides exceptional client-centred service on a consistent basis to all stakeholder…
Added 1 min ago
TS
Assistant Manager, Community Residential Facility
The Salvation Army in Canada
Victoria, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 min ago
A
Transportation Coordinator
Altis
Mississauga, ON
- $25 to $28.85 CAD / hour
- Contract
…on keeping things moving? We're looking for a Transportation Coordinator to join a collaborative team within a leading Canadian retail organization, helping ensure products reach their…
Added 16 mins ago
SM
Complex Needs Educational Assistant
St. Margaret's School
Victoria, BC
- Temporary
$33.05 – $34.70 depending on years of service with SMS.
Added 16 mins ago
SR
Abandonment Coordinator
Strathcona Resources Ltd.
Calgary, AB
- Full-time
We are actively seeking a Contract Abandonment Coordinator to join our Closure Team in Calgary. Reporting to the Team Lead, Closure, the Abandonment Coordinator will support the planning…
Added 16 mins ago
M
Coordinator, Resource Management
MNP
London, ON
- Full-time
The Coordinator, Resource Management supports the effective deployment, scheduling, and utilization of professional staff across the Southwestern Ontario region. Working closely with…
Added 31 mins ago
DA
Evening Front Desk Coordinator (Part-Time) – Destination Auto Group
Destination Auto Group
Burnaby, BC
- $23.5 CAD / hour
- Part-time
…Destination Auto Group is looking for a Part-Time Front Desk Coordinator (Evening Shifts) who is looking to take the next step within their career! This is an excellent opportunity for a…
Added 31 mins ago
PT
Service Coordinator
Paladin Technologies
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 31 mins ago
SC
Client Services Coordinator
Sunshine Coast Resource Centre
Sechelt, BC
- Part-time
…to understand? Coast NHRC is looking for a Client Services Coordinator to join our…
Added 46 mins ago
AW
Community Kitchen Coordinator - Sarah Ross House - Supportive Housing Program
Atira Women's Resource Society
Vancouver, BC
- Part-time
…the general well-being of residents and making referrals to service providers, helping develop safety plans, conducting regular safety checks, liaising with relevant community partners…
Added 46 mins ago
Program Coordinator
Bayshore
Montreal, QC
Fournir un soutien administratif au programme et au centre d’appels pour le service des solutions pour les payeurs au sein de Rx spécialisés Bayshore. Traiter toutes les références des…
Added 46 mins ago
HP
Service Coordinator
Hart Pump Service (1983) Limited
Toronto, ON · Scarborough, ON
- Full-time
As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.
Added 46 mins ago
YS
Senior Operations Coordinator
Yemen ShortList
Aden
- Full-time
…Country Program Senior Management Team the Senior Operations Coordinator (SOC) will work with the Supply Chain, Administration, ICT and Field Coordinators to manage existing structures and…

Finning

Service Response Coordinator

Kelowna, BC, Canada

The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience. · Full-time

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Job details

Pay: The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience.
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 2-4 years of experience in service coordination, project coordination, dealership operations, maintenance administration, or a related industrial environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

The Service Response Coordinator is responsible for coordinating and administering the service workflow from Maintenance Customer Order (MCO) creation through job completion and closure. This role supports service operations by managing work order administration, documentation control, stakeholder communications, service governance requirements, and customer support activities. The Service Response Coordinator works closely with Repair Planners, Service Supervisors, customers, and other stakeholders to ensure accurate service execution, timely job progression, and a high-quality customer experience.

The expected salary range for this position is between $60-70K Actual salary will be based on the successful candidates' experience.

Job Description:

What You'll Do:

Service Planning & Initiation

Review and validate customer service requests and supporting documentation for MCO and work order creation.
Verify approvals, service history, warranty requirements, and commercial requirements.
Ensure work orders align with approved scope, budget, and schedule.
Identify and communicate operational, financial, or service delivery risks.
Maintain accurate documentation and compliance with Service Excellence processes and governance requirements.

Service Coordination & Administration

Support Service Supervisors throughout service execution.
Maintain accurate, real-time updates within service management systems.
Coordinate warranty, goodwill, billing, and administrative processes.
Manage work order adjustments, scheduling activities, transportation logistics, contractor coordination, and site access requirements.
Participate in service planning and review meetings, documenting action items and escalating issues as required.

MCO Closure & Invoicing

Review completed work orders to ensure all documentation, labour, parts, warranty, and billing requirements are complete.
Coordinate job closure activities and support invoicing processes.
Escalate delays or deficiencies that may impact timely MCO closure.
Ensure documentation quality and compliance with Service Excellence standards.

Customer & Stakeholder Support

Provide timely communication to customers and internal stakeholders regarding service status and key activities.
Respond to service-related inquiries and coordinate required approvals and documentation.
Facilitate collaboration across operations, service, and support teams to support efficient service delivery.
Maintain a strong customer focus through proactive follow-up and issue resolution.

What You'll Bring:

Secondary education with coursework or training in Business Administration, Accounting, Finance, or a related discipline.
2-4 years of experience in service coordination, project coordination, dealership operations, maintenance administration, or a related industrial environment.
Experience supporting field service, heavy equipment, construction, mining, automotive, forestry, marine, power systems, or oil and gas operations is considered an asset.

What Does Finning Offer:

Comprehensive pension program with employer contributions
Employee Share Purchase Plan with company matching
Employer paid extended health, dental, and medical benefits available from day 1
This role is eligible for Finning’s Short Term Incentive Program
Competitive total rewards package designed to support your financial, physical, and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Response Coordinator manages the end-to-end service workflow, from work order creation to job closure and invoicing. They act as a central point of contact for stakeholders to ensure accurate service execution and high-quality customer support.

Requirements

Candidates must have secondary education with relevant coursework in business or finance and 2-4 years of experience in service or project coordination. Experience in industrial environments such as heavy equipment, construction, or mining is considered an asset.

Skills

Service coordination
Work order administration
Documentation control
Stakeholder communication
Service governance
Customer support
Logistics coordination
Invoicing
Warranty administration
Service planning
Data entry
Compliance
Problem resolution
Scheduling

Benefits

Pension program
Employee share purchase plan
Extended health benefits
Dental benefits
Medical benefits
Short term incentive program

Visa sponsorship

Not detected in the job text

Keywords

Service Response Coordinator
Maintenance Customer Order
Work Order Administration
Service Governance
Logistics
Warranty
Invoicing
Heavy Equipment
Construction
Mining
Business Administration
Finance
Accounting
Compliance
Stakeholder Management
Service Excellence
Industrial Operations
Documentation Control
Scheduling
Customer Experience

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