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Added 2 hours ago
KP
Senior Information Security Analyst - Competition ID: 4843
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…business units as well as tactical hands-on resources in IT operations including incident detection and response. The position reports directly to the Director of Information…
Added 2 hours ago
CL
Assistant Store Manager
Chatters Limited Partnership
Red Deer, AB
- Full-time
Support daily retail and salon operations to ensure a smooth, welcoming experience
Added 2 hours ago
FH
Campus Retail Team Lead - Bow Valley College Bookstore
Follett Higher Education
Calgary, AB
- Full-time
As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth…
Added 2 hours ago
VH
Medical Imaging Manager
Virtual Health Hub
Saskatoon, SK
- Full-time
Reporting to the Director of Clinical Operations, you will lead a team and the day-to-day operations and continued development of the Medical Imaging Program while helping translate…
Added 2 hours ago
I|
Superviseur(e) des Opérations
Intelcom | Dragonfly
Prince George, BC
- Full-time
Intelcom | Dragonfly c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire : Offrir…
Added 2 hours ago
AA
General Manager - Collision (Halifax Downtown)
Assured Automotive
Halifax, NS
- Full-time
Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 2 hours ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company, Limited
Ottawa, ON
- $65,000 to $81,000 CAD / year
- Full-time
Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil…
Added 2 hours ago
G
Remote Operations Engineer
Graymont
Moncton, NB
- Full-time
Graymont currently has an opening for the position of Remote Operations Engineer in the Moncton, New Brunswick Remote Operations Center (ROC). The ROC is staffed with Remote Operations…
Added 2 hours ago
P
Retail Customer Service Lead
PetSmart
Woodbridge, ON
- Full-time
Supports the various Services businesses as needed when the Experience Leader is not available
Added 2 hours ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $65,000 to $81,000 CAD / year
- Full-time
Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil…
Added 2 hours ago
CB
Production Manager (Night Shift)
Canadian Bank Note Company
Ottawa, ON
- $65,000 to $81,000 CAD / year
- Full-time
Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil…
Added 2 hours ago
Growth Marketing Manager (Hybrid)
OpenTable
Toronto, ON
…part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters…
Added 2 hours ago
Department Sales Manager, Footwear
Sporting Life Group
Laval, QC
As a leader on our shop floor, you’ll combine your love for footwear and operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding…
Added 2 hours ago
Manager, Recreation
Town of High River
High River, AB
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Added 2 hours ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Constant, QC
You’re a natural leader who knows how to motivate a team;
Added 2 hours ago
WE
Senior Manager, HPIbet Product Operations, Platform & Compliance
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Toronto, ON · Woodbine HQ
- Full-time
…experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the…
Added 2 hours ago
OL
Director of Care
Optima Living
Surrey, BC
- $107,000 to $110,000 CAD / year
- Full-time
…General Manager, the Director of Care manages daily clinical operations, supports care planning and documentation, oversees staffing and budget functions, and coordinates resident care to…
Added 2 hours ago
UF
RECE Program Leader
Umbrella Family and Child Centres of Hamilton
Balaclava, ON
- Full-time
For over 35 years, we’ve been a trusted leader in early childhood education, powered by passionate staff who make a real impact every day. At Umbrella Family, you’re supported, heard, and…
Added 2 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 2 hours ago
CI
Seasonal Associate
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- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 2 hours ago
BG
General Manager - Collision (Halifax Downtown)
Boyd Group Services
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Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 2 hours ago
JI
Yardman Lift Truck Driver
J.D. Irving, Limited
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Properly store chemicals once received and retrieve chemicals as requested by the sanitation leader and deliver to chemical room.
Added 2 hours ago
Performance Officer (YYC)
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
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CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation,…
Added 2 hours ago
EV
Engineer, Mechanical
Elk Valley Resources
Sparwood, BC
- $108,000 to $145,000 CAD / year
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 2 hours ago
BS
Future Opportunity - January 2027 - Part-Time Stock Associate - Browns Orchard Park
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Since 1940, Browns Shoes has been a family-owned leader in the fashion world, offering a curated selection of luxury footwear, designer collections, and premium leather goods. With over 70…

Finning

Service Supervisor - Shop

Edmonton, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Company:

Finning Canada

Number of Openings:

Worker Type:

Permanent

Position Overview:

The Service Supervisor leads a high‑performing team of technicians, ensuring every repair is completed with exceptional safety, speed, and quality. This role oversees all shop operations - from workflow coordination and bay management to parts readiness and final quality checks.

The ideal candidate is a hands‑on leader with strong technical expertise, proven experience in fast‑paced service or manufacturing environments, and the ability to elevate team performance while maintaining uncompromising safety and quality standards.

If this sounds like you, please apply today!

Job Description:

Safety Leadership

Lead, demonstrate and champion a healthy and safe work environment ensuring that all safety standards, policies, procedures and compliance requirements are communicated, implemented and followed.
Lead and participate in daily review and update meetings as well as scheduled pre-job, mid-job and post-job reviews
Ensure compliance with NSC with proper inspections to trucks, track/identify required repairs and maintenance of the truck, ensure technicians are managing hours of service compliance and ensuring proper load securement and all supporting documentation
Ensure pre-job meetings are held with technicians to review scope of work and binder accuracy with the team to ensure that any safety opportunities were identified through the repair process and leveraged as inputs to future work
Ensure post-job review meetings are conducted and final inspections are complete
On floor inspections include the controls identified on JHA’s are being used, the JHA is being updated along with the job progression and new risks are correct to the job progression and have the required controls identified
Lead and participate in regular scheduled safety meetings
Ensure that employees maintain the appropriate safety training required for their position

People Leadership

responsible for the day-to-day leadership of staff, including recruitment and selection, orientation, coaching and mentoring, employee engagement, performance feedback and supporting growth and development opportunities.
Conduct performance conversations and provide regular feedback to technicians

Quality - Service right the first time

Spends a minimum of 80% of time on the shop floor to ensure the agreed upon scope of work with the customer is accurately followed, while identifying key milestones where communication points (internal/external) need to happen.
Ensuring that tooling, parts and technical issues are dealt with promptly so it doesn’t impact out customer service commitment
Ensures quality daily time and service reports and cross over reports and field to shop transfers
Repair process management
Determine appropriate tooling for the jobs by working with the technicians and CAT SIS
Understand the warranty process and determine warrantable failure and determine 3rd party requirements and availability if required
Review inspection findings vs. scope of work/complaint that moves from shop to floor to the associated customer facing position with the required technical information to inform the customer

Quantity – Manage productivity

Ensure technicians and apprentices are aware of which bays/jobs they own for the day or shift and what, if any, critical issues are
Manage and measure technician productivity
Manage and determine manpower availability, allocate technicians as required and assign additional technicians if required
Conduct mid-job review and verify if the job is at 60% and communicate the job changes to technician
Provide insight and guidance by assigning work priorities to technicians where applicable by overseeing jobs for work quality and productivity

Experience:

The desire to lead and manage people
Effective leadership / supervisory skills
Journeyperson Heavy Equipment Technician certification
Previous experience with Caterpillar equipment/engines (min 4 yrs)
Strong business acumen

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

Lead shop technicians and oversee daily operations, ensuring safe work practices, quality repairs, efficient workflow, and strong productivity. Coordinate job planning, tooling and parts readiness, inspections, customer communication, and technician performance and development.

Requirements

Requires a Journeyperson Heavy Equipment Technician certification, effective leadership and supervisory skills, and a desire to lead and manage people. Candidates should have at least four years of experience with Caterpillar equipment or engines and strong business acumen.

Skills

Safety Leadership
People Leadership
Team Coaching
Performance Management
Heavy Equipment Repair
Caterpillar Equipment
Workflow Coordination
Shop Operations
Quality Control
Technician Productivity Management
Manpower Allocation
Warranty Assessment
Job Planning
Technical Troubleshooting
Regulatory Compliance
Business Acumen

Visa sponsorship

Not detected in the job text

Keywords

Heavy Equipment Technician
Journeyperson Certification
Caterpillar Equipment
Caterpillar Engines
Shop Operations
Service Supervision
Safety Standards
NSC Compliance
Truck Inspections
Hours Of Service Compliance
Load Securement
Job Hazard Analysis
Pre-Job Reviews
Mid-Job Reviews
Post-Job Reviews
Quality Inspections
Repair Workflow
Bay Management
Tooling
Parts Readiness
Warranty Process
Technician Productivity
Manpower Allocation
Service Reports
Customer Communication
Employee Coaching
Performance Feedback
Recruitment And Selection
Employee Development
Business Acumen

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