Jobs in Canada

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Added 2 months ago
D(
Gestionnaire, Opérations
Dynacare (French)
Canada
- Full-time
Added 1 month ago
VC
Director, Project Accounting
Valard Construction
Edmonton, AB
- Full-time
* Applicants must have legal authorization to work in Canada with no restrictions
Added 2 months ago
Manager, Public Sector Industry Marketing
Softchoice
Toronto, ON · Ottawa, ON
…innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative…
Added 1 month ago
Collections Specialist
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 month ago
VC
Director, Project Accounting
Valard Construction
Edmonton, AB
- Full-time
Applicants must have legal authorization to work in Canada with no restrictions
Added 1 month ago
C
EAP Network Provider
ComPsych
Belleville, ON
- Other
ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40…
Added 1 month ago
RH
Vehicle Acquisitions Manager
Richmond Hill Toyota
Toronto, ON
- Full-time
We are looking for a leader, not simply a buyer.
Added 1 month ago
ZA
Sales Consultant - Mercedes-Benz Mississauga (26285)
Zanchin Automotive Group
Mississauga, ON
- Full-time
Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
Added 1 month ago
D
Associate Dentist - Academy Dental Group
Dentalcorp
Winnipeg, MB
- Part-time
…years, the clinic offers a loyal patient base, strong hygiene program, and consistent new patient flow. This is an excellent opportunity for an independent, efficient clinician looking to…
Added 1 month ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Red Deer, AB
Innovation program to encourage idea sharing;
Added 1 month ago
IW
Production Technician
International Water Guard
Surrey, BC
- Full-time
Are you ready to take your career to new heights? At International Water-Guard, we are proud to be the global leader in providing flight-certified potable water treatment solutions for the…
Added 2 months ago
SM
Supervisor, Accounting
Sandbox Mutual Insurance
SK · Saskatoon, Saskatchewan
- Full-time
Best of Both Worlds: A hybrid work program, when applicable
Added 1 month ago
Y
School Age Leader Substitute
YBC
Fort St. John, BC
- Up to $23.14 CAD / hour
…individual to support our inclusive before and after school program for children ages 5–12. In this role, you’ll work alongside a dedicated team to create a welcoming environment where…
Added 1 month ago
OA
Parts Driver - OpenRoad Volkswagen Burnaby
OpenRoad Auto Group
Burnaby, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 1 month ago
FC
Client Services Manager
Fintel Connect
Vancouver, BC
- Full-time
…client relationship. It is suited to an experienced account leader ready to take on formal people management, with scope for that responsibility to grow as the team…
Added 1 month ago
D
People and Culture Manager
DIALOG
Toronto, ON
- Full-time
…join our Toronto studio. This role is ideal for a strategic HR leader who thrives in a fast-paced, people and performance-driven environment and is passionate about creating exceptional…
Added 1 month ago
SS
Hospitality Cook | Casual
Sienna Senior Living
Edmonton, AB
- Part-time
Monitoring quality of food supplies received and advises team leader of problems and makes recommendations about corrective action
Added 1 month ago
SC
Help Desk Agent
Sonepar Canada
Laval, QC
- Full-time
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 1 month ago
VA
Assistant General Manager, Vancouver Animal Emergency & Referral Centre
VCA Animal Hospitals
Vancouver, BC
- Full-time
The ideal candidate is a strong people leader who thrives in a fast-paced environment and enjoys working with a diverse team of veterinarians, technicians, and client care specialists. You…
Added 1 month ago
TU
Assistant Professor, tenure-track
The University of British Columbia
Vancouver, BC
- Full-time
…Columbia (UBC) invites applications for a Canada Impact+ Emerging Leader in Global Health Engineering and Equitable Health Technologies, addressing the Impact+ strategic priority area of…
Added 1 month ago
DG
Human Resources Generalist
Dodds Garage Doors
Toronto, ON · North York, ON
- $65,000 to $90,000 CAD / year
- Full-time
Work arrangement: On-site, five days per week
Added 1 month ago
TK
Social Copywriter
The Kitchen North America
Toronto, ON
- Full-time
…In-House Agency of The Year, further solidifying our position as a leader in the industry. Join us and be a part of something truly special, a team that's dedicated to creating…
Added 1 month ago
CA
Human Resources Business Partner (Temporary: 12 to 18 months)
Chartright Air Inc.
Mississauga, ON
- Contract
…communications, ensuring accuracy, timeliness, and strong employee/leader…
Added 2 months ago
V
Senior Financial Services Representative - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
A natural leader – People often come and seek best advice from you and you enjoy giving feedback to others.
Added 1 month ago
A
Environmental Professional
AECOM
Winnipeg, MB
- $90,000 to $125,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…

Fintel Connect

Client Services Manager

Vancouver, BC, V6E 3C9, Canada

$80,000 to $90,000 per year, plus comprehensive health and wellness benefits · Full-time

Apply on fintelconnect.bamboohr.com About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $90,000 per year, plus comprehensive health and wellness benefits
Job type: Full-time
Posting language: English
Posted: Sep 14, 2026

Original job description

The opportunity

We are hiring a Client Services Manager to lead a pod of Account Coordinators and Account Managers, and to hold at least one of our larger accounts directly.

The role carries two distinct accountabilities: the performance and development of your team, and the strategic direction of a significant client relationship. It is suited to an experienced account leader ready to take on formal people management, with scope for that responsibility to grow as the team does.

Why this role exists now

Our Client Services team has grown quickly, and we are investing in how it runs: tighter onboarding, earlier visibility on client health, and clearer development paths for the team. You are being hired to help deliver that.

In your first twelve months, we would expect you to:

Establish a consistent standard of client review across your pod, so quality does not vary depending on who is on the account
Take full ownership of your own client relationship, including strategy, performance against targets and renewal
Build an accurate picture of each team member's strengths and development gaps, and put plans in place against them
Contribute to how the wider team improves onboarding, client health monitoring and reporting
Contribute to an enhanced client and publisher experience by identifying opportunities for improvement and providing actionable insights and recommendations to ensure goals are being met and budget is being utilized
Lead troubleshooting efforts for tracking and technical implementation issues, providing guidance and support to internal teams and clients

What you will do

Lead the pod

Run one-on-ones, set clear goals for each role, and hold quarterly performance conversations that people leave knowing where they stand
Coach through the work: sit in on client calls, review reporting before it goes out, and give feedback that changes what happens next time
Manage workload across the pod, including cover during absence and reallocation when a client escalates
Own hiring and onboarding for your pod as it grows

Own your clients and support your team's

Build and deliver program strategies for your accounts against agreed client goals and revenue targets
Step in on escalations across the pod, whether that is a tracking failure, a missed target or a relationship that has gone quiet
Spot churn risk early and act on it rather than reporting it
Identify expansion opportunities across the pod's portfolio and work them with the commercial team

Keep the operation tight

Work in our project management system, so the pod's status is visible without anyone having to ask
Hold a working knowledge of our tracking and integration setup, enough to triage an issue and know when to escalate to product or engineering
Report on pod performance accurately and on time, and explain what is behind the numbers
Work with sales, marketing, product and engineering on anything your clients need from them

What we are looking for

Five or more years in client services, account management or performance marketing, with at least two spent leading people, formally or as a team lead
Evidence that you have developed someone: promoted them, turned around a performance problem, or built capability that outlasted you
A track record of holding client relationships through difficulty, not just when the numbers are good
Comfort with data & strong Microsoft Excel and PowerPoint skills. You can read performance reporting, find what is off and explain it to a client without hiding behind it
Enough technical curiosity to understand how tracking and integrations work, or the willingness to learn quickly
Affiliate marketing experience is an advantage, and financial services or another regulated industry more so.

What we offer

$80,000 to $90,000 per year, plus comprehensive health and wellness benefits
Hybrid schedule, four days in our Vancouver office and one remote day
Five paid personal days and paid volunteer time
A route from CSM to Senior CSM, and a say in how that path is defined

About Fintel Connect

Fintel Connect is a leading full-service affiliate marketing solution for financial institutions across North America. We are building a team of driven, thoughtful people who want to help shape the future of performance marketing and see the results of their work in real time.

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. We believe humans are an important and vital part of the recruitment process, and we do not use AI in any part of our recruitment process. While we cannot guarantee an interview, we promise to review your application in full.

For more about us, visit our website: Fintel Connect

Apply on fintelconnect.bamboohr.com About employer

More about this job

Responsibilities

The Client Services Manager will lead a pod of account staff while managing a significant client relationship and driving strategic direction. They are responsible for team performance, onboarding, client health monitoring, and troubleshooting technical implementation issues.

Requirements

Candidates must have at least five years of experience in client services or account management, including two years in a leadership role. Proficiency in data analysis tools like Excel and PowerPoint is required, along with a strong track record in managing complex client relationships.

Skills

Account management
Performance marketing
People management
Strategic planning
Data analysis
Microsoft Excel
PowerPoint
Affiliate marketing
Troubleshooting
Technical implementation
Project management
Onboarding
Reporting
Coaching

Benefits

Health benefits
Wellness benefits
Paid personal days
Paid volunteer time

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
Performance Marketing
Affiliate Marketing
Financial Services
People Management
Strategic Direction
Client Health
Onboarding
Reporting
Troubleshooting
Technical Implementation
Project Management
Data Analysis
Microsoft Excel
PowerPoint
Revenue Targets
Churn Risk
Commercial Strategy
Regulated Industry

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Work requirements

Jobs in Canada