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Added 18 mins ago
RH
Accounting Manager
Robert Half
Vancouver, BC
- Contract
We are looking for an Accounting Manager to join our client on a contract basis. This position will oversee the organization’s accounting operations while delivering accurate financial…
Added 1 hour ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Provide a broad range of system solutions development to business problems through the development and programming of applications / systems. May also provide research, installation,…
Added 1 hour ago
Manager, Pension and Pool Reporting
Government of Alberta
AB
A dynamic leadership opportunity is available in the Treasury Board and Finance. This Ministry is responsible for budget planning, financial management and economic analysis, and the…
Added 1 hour ago
CC
Commercial Services Associate
Cambrian Credit Union
Winnipeg, MB
- Full-time
After completing the initial 6-10-month training and coaching period, successful candidates may progress to the role of Commercial Relationship Manager or Credit Analyst. Long-term career…
Added 3 hours ago
T
Customer Experience Associate
TD
Prince George, BC
- Part-time
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 3 hours ago
C
Private Banking Associate
CIBC
London, ON
- Full-time
Administrative Support – Assist the Client Service Manager in rolling out special marketing or client events, and ensure the marketing material is current. Carry out a range of activities…
Added 3 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 3 hours ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
…Compensation Analyst, PIP Superuser who is passionate about systems administration, data analytics, and process improvement. In this role, you will serve as the subject matter expert for…
Added 3 hours ago
K
Co-op and PEY Student Opportunities (Winter & Summer 2027)
Kinectrics
Toronto, ON
- Full-time
Disciplines required include Business Administration or Commerce, Accounting, Finance, Human Resources, Marketing, Supply Chain, Economics, and related fields
Added 4 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
This common role covers Service Desk, Business Systems Support (BSS) and User Access Management (UAM). Analysts have a primary assignment based on business needs and may gain experience in…
Added 4 hours ago
NN
Marketing Manager B2B
Nestlé Nespresso SA
Montreal, QC
- Full-time
We are looking for a B2B Marketing Manager based out of our Nespresso office reporting into the Marketing VP. The incumbent will be responsible for Out of Home channel and must deliver and…
Added 4 hours ago
VS
Senior Manager, Finance
Vancouver School Board
Vancouver, BC
- Full-time
Reporting to the Executive Director, Finance, the Senior Manager - Finance is responsible for leading VSB’s core accounting operations, including financial accounting, treasury, and…
Added 4 hours ago
PC
Administrative Assistant
PwC Canada
Ottawa, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 4 hours ago
T
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Part-time
· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 4 hours ago
Associate Manager, Financial Underwriting Practices
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Individual insurance is a major part of Canada Life’s Canadian Operations. The Associate Manager, Financial Underwriting Practices will help protect and grow our insurance sales by…
Added 4 hours ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 4 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You…
Added 4 hours ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 4 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You…
Added 4 hours ago
N
Director of AI Delivery
nesto
Montreal, QC
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 5 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
The IT Internal Auditor is responsible for executing IT audits and consulting engagements to drive efficiency and effectiveness in financial processes, business operations and major…
Added 5 hours ago
AC
Accountant
Aramark Canada
Mississauga, ON
- Full-time
Reviews consistent accounting challenges with operations and/or Finance Management and designs and implements process improvement with the field. Trains field in processes.
Added 5 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 5 hours ago
Vice-President & Chief Commercial Officer, ClaimSecure
The Canada Life Assurance Company
Toronto, ON
ClaimSecure, a wholly owned subsidiary of Canada Life, is a leading third-party payer and pharmacy benefits manager in the group insurance industry, supporting thousands of benefit plan…
Added 5 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…

Fintel Connect

Operations Manager

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Posting language: English
Posted: Oct 26, 2026

Original job description

About Fintel Connect

Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.

About the Role

We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.

You’ll also own our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.

This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.

What You’ll Do

Translate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track
Consolidate departmental inputs into concise leadership and board reporting
Own our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations
Lead the implementation and adoption of new processes and tools, following through until usage is sustained
Identify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results
Document and maintain SOPs, playbooks and process ownership
Coordinate operational controls, security and due diligence requirements, and business continuity documentation
Own our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance
Coordinate leadership development programs
Lead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership

What You Bring

5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Experience building training programs and onboarding, including LMS administration
Advanced hands-on experience with a work management platform such as ClickUp, Asana or Monday
A track record of implementing process change and sustaining adoption across teams
Experience coordinating operational controls, audits or due diligence processes
Experience implementing AI tools and automation with measurable results
Strong judgment with incomplete information and confidence challenging stakeholders constructively
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Strong written and verbal communication skills and exceptional organization
Proficiency with Microsoft 365 and video tools such as Loom

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.

For more about us, visit our website: Fintel Connect

Apply About employer

More about this job

Responsibilities

Translate business priorities into executable plans, run operational reviews, and provide concise leadership and board reporting. Own work management tools, process adoption, automation and AI improvements, operational documentation and controls, onboarding and learning programs, and high-priority cross-functional initiatives.

Requirements

Requires at least five years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery, including training and onboarding program development and LMS administration. Candidates should have advanced experience with a work management platform, a record of sustaining process adoption, experience coordinating controls or due diligence, measurable AI and automation results, and strong judgment, communication, organization, and senior-leadership collaboration skills.

Skills

Business Operations
Cross-Functional Program Delivery
Learning And Development
Training Program Development
Onboarding
Work Management Platforms
Process Improvement
Change Management
AI Implementation
Automation
Operational Controls
Leadership Reporting
Stakeholder Management
Microsoft 365

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
B2B
Fintech
Business Operations
Operational Cadence
Work Management Platform
ClickUp
Asana
Monday
Microsoft 365
Loom
Learning Management System
Onboarding
Enablement
Training Programs
Operational Reviews
Leadership Reporting
Board Reporting
KPIs
Process Improvement
Change Management
AI Tools
Automation
Standard Operating Procedures
Playbooks
Operational Controls
Security
Due Diligence
Business Continuity
Leadership Development

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