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Added 12 hours ago
RI
AI Engineer
Remarcable, Inc.
Remote, Canada
- Full-time
- Remote
Experience at a high-growth startup or scale-up, ideally in B2B SaaS.
Added 13 hours ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Added 14 hours ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Added 14 hours ago
S
Account Executive - SMB (Retail)
Solink
Ottawa, ON
- $118,000 to $140,000 CAD / year
- Full-time
…development and has worked as an Account Executive selling…
Added 14 hours ago
S
Account Executive - SMB (Retail)
Solink
Toronto, ON
- $118,000 to $140,000 CAD / year
- Full-time
…development and has worked as an Account Executive selling…
Added 16 hours ago
W
Product Marketing Manager
WELLSTAR
Toronto, ON
- Full-time
WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp, is a high-growth SaaS company focused on reshaping healthcare through digital enablement. Our innovative solutions…
Added 17 hours ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp, is a high-growth SaaS company focused on reshaping healthcare through digital enablement. Our innovative solutions…
Added 17 hours ago
3S
Fractional Chief Revenue Officer
3 Step Recruitment Inc.
Waterloo, ON
- Full-time
Added 17 hours ago
TL
Legal Counsel
Toronto Lawyers Association
Toronto, ON
- Full-time
…confidentiality agreements, business associate agreements, SaaS agreements, data protection agreements, software licenses, subcontractor agreements, supplier agreements, and related…
Added 18 hours ago
S
Account Executive, SMB (Retail)
Solink
Remote, Canada
- $118,000 to $140,000 CAD / year
- Full-time
- Remote
…development and has worked as an Account Executive selling…
Added 3 days ago
D
Commercial Principal, Corporate Insights – Technology & Software (North America)
Dialectica
Montreal, QC
- Full-time
You will sell to the teams that make the big calls at software, SaaS, internet and technology companies: corporate strategy, corporate development and M&A, product, and go-to-market…
Added 3 days ago
N
Senior Manager, Commercial Partnerships
Novisto
Toronto, ON
- Full-time
5+ years of experience in partnerships, alliances, or channel development at a B2B SaaS company, including partner-sourced pipeline and revenue you personally owned.
Added 3 days ago
CI
Staff Engineer
ChargeLab Inc.
Toronto, ON
- Full-time
Prior experience in B2B SaaS or IoT platforms is strongly preferred
Added 3 days ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
You'll partner with Technology, Risk, Legal, Finance, and senior business leaders to unlock enterprise value across SaaS, cloud & hyperscalers, infrastructure, software, IT labour,…
Added 4 days ago
Q
Senior Product Manager, AI Operations
Quandri
Vancouver, BC
- Full-time
Added 4 days ago
FS
Business Development Representative (Sales)
Fatigue Science
Vancouver, BC
- Full-time
…research. Headquartered in Vancouver, Canada, we market and sell a SaaS software solution that leverages scientifically validated biomathematical models to quantify and predict the…
Added 4 days ago
FS
Business Development Representative (Sales)
Fatigue Science
Vancouver, BC
- Full-time
…research. Headquartered in Vancouver, Canada, we market and sell a SaaS software solution that leverages scientifically validated biomathematical models to quantify and predict the…
Added 4 days ago
A
Manager of Strategic Customer Success
Ashby
Canada
- Full-time
Team Leadership & Coaching: You have experience leading and developing Customer Success Managers in a SaaS environment. You know how to foster a culture of empathy, accountability, and…
Added 4 days ago
N
Vice President, Finance and Administration
NuEnergy.ai
Ottawa, ON
- Full-time
Experience in a technology, SaaS or professional services company, ideally at start-up or scale-up stage
Added 4 days ago
Q
Senior Product Manager, AI Operations
Quandri
Vancouver, BC
- Full-time
Added 4 days ago
M
Enterprise Account Executive (Toronto)
Magnific
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Proven track record of exceeding targets in SaaS enterprise sales (1,000+ employees).
Added 4 days ago
Senior Commercial Partnerships Manager
Novisto
Montreal, QC
5+ years of experience in partnerships, alliances, or channel development at a B2B SaaS company, including partner-sourced pipeline and revenue you personally owned.
Added 4 days ago
Senior Commercial Partnerships Manager
Novisto
Toronto, ON
5+ years experience in partnerships, alliances, or channel development at a B2B SaaS company, including partner-sourced pipeline and revenue you personally owned.
Added 4 days ago
A
Digital Marketing & Demand Generation Specialist
Altis
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $90,000 CAD / year
- Full-time
Experience generating B2B leads in staffing, recruitment, professional services, SaaS or another relationship-driven industry.
Added 5 days ago
Director of Engineering, Data
BuildOps
Toronto, ON
Experience delivering customer facing data products such as reporting, analytics, or APIs in B2B SaaS environments where performance, reliability, and trust matter

Fintel Connect

Operations Manager

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Posting language: English
Posted: Oct 26, 2026

Original job description

About Fintel Connect

Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.

About the Role

We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.

You’ll also own our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.

This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.

What You’ll Do

Translate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track
Consolidate departmental inputs into concise leadership and board reporting
Own our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations
Lead the implementation and adoption of new processes and tools, following through until usage is sustained
Identify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results
Document and maintain SOPs, playbooks and process ownership
Coordinate operational controls, security and due diligence requirements, and business continuity documentation
Own our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance
Coordinate leadership development programs
Lead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership

What You Bring

5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Experience building training programs and onboarding, including LMS administration
Advanced hands-on experience with a work management platform such as ClickUp, Asana or Monday
A track record of implementing process change and sustaining adoption across teams
Experience coordinating operational controls, audits or due diligence processes
Experience implementing AI tools and automation with measurable results
Strong judgment with incomplete information and confidence challenging stakeholders constructively
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Strong written and verbal communication skills and exceptional organization
Proficiency with Microsoft 365 and video tools such as Loom

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.

For more about us, visit our website: Fintel Connect

Apply About employer

More about this job

Responsibilities

Translate business priorities into executable plans, run operational reviews, and provide concise leadership and board reporting. Own work management tools, process adoption, automation and AI improvements, operational documentation and controls, onboarding and learning programs, and high-priority cross-functional initiatives.

Requirements

Requires at least five years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery, including training and onboarding program development and LMS administration. Candidates should have advanced experience with a work management platform, a record of sustaining process adoption, experience coordinating controls or due diligence, measurable AI and automation results, and strong judgment, communication, organization, and senior-leadership collaboration skills.

Skills

Business Operations
Cross-Functional Program Delivery
Learning And Development
Training Program Development
Onboarding
Work Management Platforms
Process Improvement
Change Management
AI Implementation
Automation
Operational Controls
Leadership Reporting
Stakeholder Management
Microsoft 365

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
B2B
Fintech
Business Operations
Operational Cadence
Work Management Platform
ClickUp
Asana
Monday
Microsoft 365
Loom
Learning Management System
Onboarding
Enablement
Training Programs
Operational Reviews
Leadership Reporting
Board Reporting
KPIs
Process Improvement
Change Management
AI Tools
Automation
Standard Operating Procedures
Playbooks
Operational Controls
Security
Due Diligence
Business Continuity
Leadership Development

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