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Added 3 mins ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 3 mins ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
…and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program…
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Director of AI Delivery
nesto
Toronto, ON
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 3 mins ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
…and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program…
Added 3 mins ago
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Director of AI Delivery
nesto
Montreal, QC
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 32 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Bachelor's degree in Accounting, Finance, Information Systems, Business Administration, Risk Management, or a related discipline.
Added 32 mins ago
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Accountant
Aramark Canada
Mississauga, ON
- Full-time
Degree in Business Administration, Accounting or Finance
Added 32 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 32 mins ago
Vice-President & Chief Commercial Officer, ClaimSecure
The Canada Life Assurance Company
Toronto, ON
ClaimSecure, a wholly owned subsidiary of Canada Life, is a leading third-party payer and pharmacy benefits manager in the group insurance industry, supporting thousands of benefit plan…
Added 1 hour ago
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Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
…industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We're building a comprehensive, technology-enabled, client-centric…
Added 1 hour ago
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Manager Granting
St. Michael's Hospital
Toronto, ON
- Full-time
The Manager, Granting is a senior individual contributor role responsible for translating SMPF ’s granting strategy into operational action through portfolio management, hospital…
Added 1 hour ago
RH
Senior Payroll Specialist
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $45 to $50 CAD / hour
- Contract
Respond to employee and manager payroll inquiries while delivering a high level of customer service.
Added 1 hour ago
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Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 1 hour ago
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Compliance and Analytics Specialist
Cardinal Health Canada
Concord, ON
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 1 hour ago
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Compliance and Analytics Specialist
Cardinal Health Canada
Mississauga, ON
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 1 hour ago
BF
Regional Manager, Terminal Operations
BC Ferries
Comox, BC
- Full-time
Post-Secondary diploma in Business Administration or a related field
Added 1 hour ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
They are seeking an experienced Senior Manager, Data Governance to establish and operationalize an enterprise data governance framework, ensuring data ownership, stewardship, quality,…
Added 1 hour ago
SR
Senior Contract Manager
Stellar Recruitment Inc.
Vancouver, BC
- $100 to $130 CAD / hour
- Contract
Partner with internal stakeholders across legal, procurement, finance, and business units to ensure contracts align with commercial objectives, risk tolerance, and compliance requirements
Added 1 hour ago
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SENIOR COMMERCIAL ACCOUNT MANAGER - Tri Cities
BDC
Coquitlam, BC
- Full-time
Bachelor’s degree in Commerce, Business Administration, Finance, Accounting, Economics, or a related field.
Added 1 hour ago
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Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Reporting to the Senior Manager of Software Compliance and Contract Management along with other Senior Analysts and working closely with Architects, Contract Owners and other Stakeholders,…
Added 1 hour ago
MC
EMS Engineer
MatchBox Consulting Group
Calgary, AB
- Full-time
…Infrastructure) and plant monitoring systems as well as system administration of the GE Habitat application suite along with OSI PI and third-party…
Added 1 hour ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…
Added 1 hour ago
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Property Administrator
Hines
Toronto, ON
- Full-time
Experience in property administration, commercial real estate, office administration or a related role is an asset.
Added 1 hour ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…
Added 1 hour ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…

Fintel Connect

Operations Manager

Vancouver, BC, V6E 3C9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Posting language: English
Posted: Oct 26, 2026

Original job description

About Fintel Connect

Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.

About the Role

We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.

You’ll also own our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.

This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.

What You’ll Do

Translate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track
Consolidate departmental inputs into concise leadership and board reporting
Own our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations
Lead the implementation and adoption of new processes and tools, following through until usage is sustained
Identify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results
Document and maintain SOPs, playbooks and process ownership
Coordinate operational controls, security and due diligence requirements, and business continuity documentation
Own our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance
Coordinate leadership development programs
Lead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership

What You Bring

5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Experience building training programs and onboarding, including LMS administration
Advanced hands-on experience with a work management platform such as ClickUp, Asana or Monday
A track record of implementing process change and sustaining adoption across teams
Experience coordinating operational controls, audits or due diligence processes
Experience implementing AI tools and automation with measurable results
Strong judgment with incomplete information and confidence challenging stakeholders constructively
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Strong written and verbal communication skills and exceptional organization
Proficiency with Microsoft 365 and video tools such as Loom

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.

For more about us, visit our website: Fintel Connect

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More about this job

Responsibilities

The Operations Manager will oversee work planning, tracking, and delivery while leading the adoption of new processes and tools across the organization. They are responsible for managing the onboarding program, learning infrastructure, and high-priority cross-functional initiatives to drive operational efficiency.

Requirements

Candidates must have at least 5 years of experience in business operations, program delivery, or learning and development. Proficiency in work management platforms and a proven track record of implementing process changes and AI-driven improvements are essential.

Skills

Operations Management
Project Management
Process Improvement
Change Management
LMS Administration
Onboarding
Performance Marketing
AI Implementation
Automation
SOP Development
Business Continuity
Data Analysis
Stakeholder Management
Microsoft 365
ClickUp
Asana

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Performance Marketing
Fintech
B2B SaaS
Work Management Platform
ClickUp
Asana
Monday
LMS
SOP
AI
Automation
KPIs
Operational Reviews
Leadership Reporting
Onboarding
Enablement
Process Change
Due Diligence
Business Continuity
Microsoft 365
Loom
Cross-functional
Strategic Planning
Operational Controls

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