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GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
Partner with the Service Manager on resourcing and timelines
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The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.
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Other duties to assist the District Equipment Manager and Equipment Team
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Elgin Mills - Traffic/Bin Spotter
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RE
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Mississauga, ON
- Full-time
Reporting to the Service Manager, the Service Advisor is responsible for scheduling service repair work and following the progress of repairs throughout the shift.
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GD
DYNAMITE - Seasonal Sales Associate - Centre Eaton Montreal
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Montreal, QC
- Part-time
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GD
GARAGE - Operations Associate PT - Mapleview Centre
Groupe Dynamite, Inc Garage
Burlington, ON
- Part-time
Reporting to the Store Manager, your role as Operations Associate is all about keeping the store flowing and the vibe strong. You’ll own the stockroom, keep inventory moving, process…
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Branch Manager II
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Calgary, AB
- Full-time
We are looking for a full time Branch Manager II with a passion to drive customer satisfaction while being the brand ambassador. If this is you, and you’re ready for your next destination,…
Added 14 mins ago
GG
Regional Sales Manager - Canada Central & East
Gallagher Group
NB · St. John's, NL · NL · NS · ON · PE · Quebec, QC · New Brunswick, Canada · Newfoundland & Labrador, Canada · Nova Scotia, Canada · Ontario, Canada · Prince Edward Island, Canada
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
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D
HR Advisor / Conseiller(ère) en ressources humaines
DWF
Toronto, ON
- Full-time
Work with HR Business Partners and HR Manager to support the delivery of annual people processes e.g. performance review process, succession planning and talent management, budgeting and…
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(CAN) GM Lead Department Manager
Walmart
Camrose, AB
- Full-time
…partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
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FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing…
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FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing…
Added 14 mins ago
Operating Room Aide - Abbotsford Regional Hospital and Cancer Centre
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Abbotsford, BC
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Added 14 mins ago
Clinician, Wound and Skin Care
Fraser Health
BC · Fraser Health, British Columbia
…practice and recommending changes to existing standards to the…
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Licensed Practical Nurse Educator, Long Term Care
Fraser Health
BC · Hope / Agassiz / Harrison Hot Springs / Kent, British Columbia
Determines education priorities that meet learner needs, in collaboration with the Manager, Team Leader, Resident Care Coordinator, Clinical Nurse Educator and Clinical Resources Nurse as…
Added 14 mins ago
FH
Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health
Abbotsford, BC
- Full-time
Identifies own learning needs/goals, reviews these with the Manager or designate and engages in a variety of activities to meet these needs/goals.
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Nurse Clinician, Skin & Wound Care
Fraser Health
Chilliwack, BC
…clinical practice, recommends changes to existing standards to the Manager, and participates on regional and provincial committees related to skin and wound care…
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FH
Patient Care Coordinator
Fraser Health
Abbotsford, BC
- Part-time
Identifies learning requirements of staff and, in conjunction with the Manager, Educator and other members of the clinical team, provides input into the development of learning objectives;…
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FH
Registered Nurse, Emergency - Specialty Qualified
Fraser Health
Chilliwack, BC
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
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FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Abbotsford, BC · Mission, BC
- Part-time
Added 14 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
…follow-the-sun support model and reports to the Service Desk…
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Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
…and the Bottom Line Conference in October. Reporting to the Manager, Development and Partnerships, the role carries out established event plans, timelines and budgets, and coordinates the…
Added 14 mins ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…responsible for relaying all pertinent information to the Account Manager. The Event Producer reports to the Director, Event…

Fintel Connect

Operations Manager

Vancouver, BC, V6E 3C9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Posting language: English
Posted: Oct 26, 2026

Original job description

About Fintel Connect

Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.

About the Role

We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.

You’ll also own our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.

This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.

What You’ll Do

Translate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track
Consolidate departmental inputs into concise leadership and board reporting
Own our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations
Lead the implementation and adoption of new processes and tools, following through until usage is sustained
Identify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results
Document and maintain SOPs, playbooks and process ownership
Coordinate operational controls, security and due diligence requirements, and business continuity documentation
Own our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance
Coordinate leadership development programs
Lead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership

What You Bring

5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Experience building training programs and onboarding, including LMS administration
Advanced hands-on experience with a work management platform such as ClickUp, Asana or Monday
A track record of implementing process change and sustaining adoption across teams
Experience coordinating operational controls, audits or due diligence processes
Experience implementing AI tools and automation with measurable results
Strong judgment with incomplete information and confidence challenging stakeholders constructively
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Strong written and verbal communication skills and exceptional organization
Proficiency with Microsoft 365 and video tools such as Loom

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.

For more about us, visit our website: Fintel Connect

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More about this job

Responsibilities

The Operations Manager will oversee work planning, tracking, and delivery while leading the adoption of new processes and tools across the organization. They are responsible for managing the onboarding program, learning infrastructure, and high-priority cross-functional initiatives to drive operational efficiency.

Requirements

Candidates must have at least 5 years of experience in business operations, program delivery, or learning and development. Proficiency in work management platforms and a proven track record of implementing process changes and AI-driven improvements are essential.

Skills

Operations Management
Project Management
Process Improvement
Change Management
LMS Administration
Onboarding
Performance Marketing
AI Implementation
Automation
SOP Development
Business Continuity
Data Analysis
Stakeholder Management
Microsoft 365
ClickUp
Asana

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Performance Marketing
Fintech
B2B SaaS
Work Management Platform
ClickUp
Asana
Monday
LMS
SOP
AI
Automation
KPIs
Operational Reviews
Leadership Reporting
Onboarding
Enablement
Process Change
Due Diligence
Business Continuity
Microsoft 365
Loom
Cross-functional
Strategic Planning
Operational Controls

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