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Added 14 mins ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 1 hour ago
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Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 1 hour ago
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Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
We're looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 2 hours ago
RB
Relationship Manager Intern, Business Market
Royal Bank of Canada
Surrey, BC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 2 hours ago
OP
Associate Director, Talent Acquisition
Omnicom Precision Marketing
Calgary, AB
- Full-time
Workday Platform Leadership – Own Workday Recruiting optimization, data integrity, and team enablement documentation.
Added 3 hours ago
HI
Manager, Product Marketing
Haemonetics Interventional Technologies
Canada
- Full-time
addition to the below mentioned responsibilities as reasonably required by business needs.
Added 3 hours ago
T
Commercial Card Senior Product Manager
TD
Toronto, ON
- Full-time
$150,000 - $185,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 3 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
We're looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 3 hours ago
T
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 3 hours ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…
Added 4 hours ago
R
Hyper Automation Lead
Raise
Calgary, AB
- Full-time
Provide clear status, decisions, risks and recommendations to business partners and Delivery Enablement leadership.
Added 4 hours ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear…
Added 4 hours ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 4 hours ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 4 hours ago
K
Manager, Digital Workplace
KPMG
ON · Toronto, Ontario
- Full-time
We are looking for a Manager, Digital Workplace Solutions & Enablement, to join our team in Toronto. This role offers an opportunity to help shape how KPMG professionals use Microsoft 365…
Added 4 hours ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
Amazon
Toronto, ON
The Central StratOps, GTM and Analytics team within Sales Intelligence, Tools & Enablement (SITE) builds the data foundations and operational processes that enable 4,000+ sellers to focus…
Added 4 hours ago
R
Relationship Manager Intern, Business Market
RBC
Surrey, BC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 4 hours ago
M
Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Business Manager, Retail Products is a high-impact individual contributor responsible for driving operational excellence, enabling disciplined execution, and ensuring organizational…
Added 5 hours ago
RB
Client Advisor
Royal Bank of Canada
Carman, MB
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 5 hours ago
P
Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 5 hours ago
P
Marketing Senior Associate
PwC
Toronto, ON
- Full-time
Support the Marketing Manager in translating business priorities, client needs and market insights into clear marketing plans and activities
Added 5 hours ago
M
Technology Product Specialist
MNP
Calgary, AB
- Full-time
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our…
Added 5 hours ago
R&
Program Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Program Manager to join our client in support of an existing vacancy.
Added 5 hours ago
PV
Senior Manager - CRM & Lifecycle Marketing
Pet Valu
Markham, ON
- Full-time
Position: Senior Manager, CRM & Lifecycle Marketing
Added 6 hours ago
C
Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
As the Manager, Systems Development – Salesforce, you will lead teams of IT professionals and provide expert IT solution delivery advice and direction to the organization, with a focus on…

Fintel Connect

Operations Manager

Vancouver, BC, V6E 3C9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Posting language: English
Posted: Oct 26, 2026

Original job description

About Fintel Connect

Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.

About the Role

We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.

You’ll also own our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.

This role suits an experienced operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.

What You’ll Do

Translate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track
Consolidate departmental inputs into concise leadership and board reporting
Own our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations
Lead the implementation and adoption of new processes and tools, following through until usage is sustained
Identify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results
Document and maintain SOPs, playbooks and process ownership
Coordinate operational controls, security and due diligence requirements, and business continuity documentation
Own our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance
Coordinate leadership development programs
Lead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership

What You Bring

5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Experience building training programs and onboarding, including LMS administration
Advanced hands-on experience with a work management platform such as ClickUp, Asana or Monday
A track record of implementing process change and sustaining adoption across teams
Experience coordinating operational controls, audits or due diligence processes
Experience implementing AI tools and automation with measurable results
Strong judgment with incomplete information and confidence challenging stakeholders constructively
Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
Strong written and verbal communication skills and exceptional organization
Proficiency with Microsoft 365 and video tools such as Loom

We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.

For more about us, visit our website: Fintel Connect

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More about this job

Responsibilities

The Operations Manager will oversee work planning, tracking, and delivery while leading the adoption of new processes and tools across the organization. They are responsible for managing the onboarding program, learning infrastructure, and high-priority cross-functional initiatives to drive operational efficiency.

Requirements

Candidates must have at least 5 years of experience in business operations, program delivery, or learning and development. Proficiency in work management platforms and a proven track record of implementing process changes and AI-driven improvements are essential.

Skills

Operations Management
Project Management
Process Improvement
Change Management
LMS Administration
Onboarding
Performance Marketing
AI Implementation
Automation
SOP Development
Business Continuity
Data Analysis
Stakeholder Management
Microsoft 365
ClickUp
Asana

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Performance Marketing
Fintech
B2B SaaS
Work Management Platform
ClickUp
Asana
Monday
LMS
SOP
AI
Automation
KPIs
Operational Reviews
Leadership Reporting
Onboarding
Enablement
Process Change
Due Diligence
Business Continuity
Microsoft 365
Loom
Cross-functional
Strategic Planning
Operational Controls

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