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Added 13 mins ago
ET
GCP Architect
Envision Technology Solutions
Canada
- Contract
8+ years in cloud architecture roles, with at least 3 years specifically on Google Cloud Platform in an architect or lead capacity.
Added 13 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 13 mins ago
ET
Sales Manager
Enabled Talent
Brampton, ON
- Full-time
You will work closely with the Sales Lead to build and manage the sales pipeline, from identifying prospective businesses and creating initial interest through discovery, follow ups,…
Added 13 mins ago
IS
AI/ML Lead (Sagemaker)
Iris Software Inc.
Toronto, ON
- Contract
Iris's client, one of the world's largest multinational Investment banking and financial services corporations, is looking to hire an AI/ML Lead opportunity.
Added 13 mins ago
A
Data & Analytics Solutions Architect || Toronto, ON - Onsite
AceStack
Toronto, ON
- Full-time
…combined with the ability to define end-to-end architecture, lead modernization initiatives, establish governance standards, and provide technical leadership across large-scale enterprise…
Added 13 mins ago
FB
Deli/Cheese Department Manager
Farm Boy Inc.
Whitby, ON
- $55,000 to $60,000 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 13 mins ago
VT
Installation Manager
Valiant TMS
Windsor, ON
- Full-time
…is seeking an experienced and driven Installation Manager to lead the successful installation, commissioning, and handover of complex automation projects. If you excel at coordinating…
Added 13 mins ago
T
Recruitment Specialist I
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Reporting to the Recruiting Manager and Lead, the Volume Hiring Recruiter is responsible for owning the full-cycle recruitment process for our CORE team. You will act as a strategic partner…
Added 13 mins ago
Registered Nurse - Operating Room
Southlake Health Community
Newmarket, ON · Southlake Health
…inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our…
Added 13 mins ago
SH
Discharge Nurse - Medicine & ALC
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
Two (2) years’ leadership experience in roles such as Charge Nurse or Team Lead
Added 13 mins ago
Retail Experience Lead
Fire & Flower Inc.
Gravenhurst, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 13 mins ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
Ability to lead a team as well as work as part of a team
Added 13 mins ago
Retail Sales Associate
Fire & Flower Inc.
Saskatoon, SK
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 13 mins ago
Retail Experience Lead
Fire & Flower Inc.
Hawkesbury, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 13 mins ago
Office Manager
F12.net
Toronto, ON · North York, ON
Take lead on local social functions for networkers and customers.
Added 13 mins ago
A
OT Security Sales Specialist
Accenture
Toronto, ON
- Full-time
…Operational Technology (OT). Your core strength is your ability to lead the full sales process from deal origination through…
Added 13 mins ago
C
Sr. Engineer - Automation, Falcon Complete
CrowdStrike
Canada
- Full-time
As a Senior Engineer - Automation on our Falcon Complete Managed Detection & Response (MDR) team, you will lead the design and implementation of complex security automation services that…
Added 13 mins ago
ZI
Senior Manager, Financial Planning and Analysis
ZenaTech Inc.
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
Help lead the implementation of our internal planning software package (Vena) and establish and help refine best practices in our financial planning processes
Added 13 mins ago
U
Implementation Consultant
Upshop
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Upshop is seeking an Implementation Consultant to lead customers through the successful deployment and adoption of Upshop solutions.
Added 13 mins ago
K
Business Information Security Officer, Audit & Assurance
KPMG
Vaughan, ON · Vancouver, BC · ON · Toronto, Ontario
- Full-time
Lead security-facing coordination for major client assessments, bringing together the broader supporting team and building trusted client relationships on security matters
Added 28 mins ago
SL
VP, Finance, Global Technology
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Lead the financial planning, forecasting, reporting and performance-management processes for Global Technology.
Added 28 mins ago
JI
Boom Truck Driver
J.D. Irving, Limited
Bloomfield Corner, PE
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 28 mins ago
JI
Engineering Co-Op Student Summer 2027
J.D. Irving, Limited
Chipman, NB
- Full-time
Lead specific projects with a team of sawmill staff and millwrights
Added 28 mins ago
JI
Communications Student (Summer 2027)
J.D. Irving, Limited
Saint John, NB
- Full-time
Work closely with the Woodlands Brand Lead to ensure content aligns with brand standards and communications objectives
Added 28 mins ago
JC
Life Safety Systems Representative
Johnson Controls
Winnipeg, MB · CAN MB Winnipeg Century Street
- Full-time

Fire & Flower Inc.

FOH Keyholder

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

THE ORIGINAL FARM – Hillside

Full Time Keyholder FOH (Front of House) – Job Description

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor

The responsibilities include, but are not limited to the following:

Customer Experience:

Drive the store sales through personal sales
Expand the customer data base and build brand loyalty
Represent the values of The Original FARM Cannabis brand with utmost integrity
Model a customer service centric culture that fosters a positive work environment and experience
Address all customer concerns in a timely and empathetic manner
Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations
Ensure the brand values are consistently represented through compliance to all policies and procedures
Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis
Promote a work environment based on mutual respect and teamwork that align with the corporate values
Maintain a positive team work environment

Operational Efficiency:

Ensure compliance with all policies and procedures
Ensure timely and seamless execution of all company initiatives and programs
Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
Accuracy in worked time recording
Accuracy and proficiency in cash management and use of POS system
On going desire to learn and update oneself on the product knowledge

Skills and Abilities Required:

Exceptional customer service skills
Proven ability to work with retail operating systems
Excellent verbal, written and interpersonal communication skills
Strong work ethics
Demonstrate critical thinking and logic
Strong interpersonal skills with the ability to build a loyal client base
Excellent time management skills
Positive attitude
Attention to detail
Ability to lead a team as well as work as part of a team
Must have weekend availability

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The FOH Keyholder is responsible for driving store sales, maintaining high standards of customer service, and ensuring a positive, welcoming environment. They also manage operational tasks such as opening and closing procedures, cash reconciliation, and compliance with company policies.

Requirements

Candidates must possess exceptional customer service skills, proficiency with retail operating systems, and strong interpersonal communication abilities. The role requires a positive attitude, attention to detail, and the ability to work both independently and as part of a team, with mandatory weekend availability.

Skills

Customer service
Retail operations
Cash management
POS system
Sales
Team leadership
Time management
Critical thinking
Interpersonal skills
Communication
Database management
Attention to detail
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Customer experience
Sales
POS system
Cash management
Store opening
Store closing
Inventory management
Health and safety
Brand loyalty
Teamwork
Leadership
Compliance
Database management
Retail

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