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Added 8 mins ago
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Assistant Team Leader
Dollarama
Grand Forks, BC
- $18.9 to $19.28 CAD / hour
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…
Added 8 mins ago
MD
Grants Specialist - Grants Specialist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Department of Agriculture Animal and Plant Health Inspection Service grants and US Fish and Wildlife Service National Fish Passage Program grants. The grants managed by this position…
Added 8 mins ago
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Assistant Team Leader
Dollarama
Claresholm, AB
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…
Added 8 mins ago
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Assistant Store Manager
Dollarama
Sparwood, BC
- $20.9 to $22.15 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
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Assistant Store Manager
Dollarama
Saint-Constant, QC · St Constant, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
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Assistant Store Manager
Dollarama
Montreal, QC · Pointe-aux-Trembles, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
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Assistant Store Manager
Dollarama
Drummondville, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Sherbrooke, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Saint-Basile-le-Grand, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
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Store Manager
Dollarama
Trois-Rivières, QC
- Full-time
Delivering excellent customer service and resolving complex issues.
Added 8 mins ago
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Assistant Store Manager
Dollarama
Montreal, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Cowansville, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Montreal, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Brossard, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Boucherville, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Team Leader
Dollarama
Charlottetown, PE
- $18.01 to $19.06 CAD / hour
- Full-time
Ensuring excellent customer service standards are met.
Added 8 mins ago
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Assistant Store Manager
Dollarama
Collingwood, ON
- $19.3 to $20.3 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Sherbrooke, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Claresholm, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Trois-Rivières, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Trois-Rivières, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Store Manager
Dollarama
Trois-Rivières, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Trois-Rivières, QC
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…

Fire & Flower Inc.

FOH Keyholder

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

THE ORIGINAL FARM – Hillside

Full Time Keyholder FOH (Front of House) – Job Description

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor

The responsibilities include, but are not limited to the following:

Customer Experience:

Drive the store sales through personal sales
Expand the customer data base and build brand loyalty
Represent the values of The Original FARM Cannabis brand with utmost integrity
Model a customer service centric culture that fosters a positive work environment and experience
Address all customer concerns in a timely and empathetic manner
Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations
Ensure the brand values are consistently represented through compliance to all policies and procedures
Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis
Promote a work environment based on mutual respect and teamwork that align with the corporate values
Maintain a positive team work environment

Operational Efficiency:

Ensure compliance with all policies and procedures
Ensure timely and seamless execution of all company initiatives and programs
Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
Accuracy in worked time recording
Accuracy and proficiency in cash management and use of POS system
On going desire to learn and update oneself on the product knowledge

Skills and Abilities Required:

Exceptional customer service skills
Proven ability to work with retail operating systems
Excellent verbal, written and interpersonal communication skills
Strong work ethics
Demonstrate critical thinking and logic
Strong interpersonal skills with the ability to build a loyal client base
Excellent time management skills
Positive attitude
Attention to detail
Ability to lead a team as well as work as part of a team
Must have weekend availability

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The FOH Keyholder is responsible for driving store sales, maintaining high standards of customer service, and ensuring a positive, welcoming environment. They also manage operational tasks such as opening and closing procedures, cash reconciliation, and compliance with company policies.

Requirements

Candidates must possess exceptional customer service skills, proficiency with retail operating systems, and strong interpersonal communication abilities. The role requires a positive attitude, attention to detail, and the ability to work both independently and as part of a team, with mandatory weekend availability.

Skills

Customer service
Retail operations
Cash management
POS system
Sales
Team leadership
Time management
Critical thinking
Interpersonal skills
Communication
Database management
Attention to detail
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Customer experience
Sales
POS system
Cash management
Store opening
Store closing
Inventory management
Health and safety
Brand loyalty
Teamwork
Leadership
Compliance
Database management
Retail

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