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Wireless Retail Manager- Gander
OSL Retail Services Inc
Gander, NL
- Other
As a Wireless Manager, you’re key to our success. An inspiring leader who can help your store stores deliver awesome sales and great service. You’ll get to build your own a sales team while…
Added just now
MC
Member Services Representative - Part Time (Pendale)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added just now
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · Mississauga, ON
- Full-time
The Assistant General Manager is responsible for supporting the General Manager in all aspects of daily operating, including but not limited to: scheduling, recruitment, performance…
Added just now
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added just now
FB
Deli/Cheese Department Manager
Farm Boy Inc.
Whitby, ON
- $55,000 to $60,000 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added just now
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added just now
RB
Sales Trainee (Contract)
Red Bull
Calgary, AB
- Contract
…maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The primary role of the ST is to effectively service all…
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LC
Staff Pharmacist
Loblaw Companies Limited
North Sydney, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added just now
LC
Pharmacy Manager
Loblaw Companies Limited
Kingston, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added just now
LC
Pharmacy Manager, Registered Pharmacy Technician (RPhT)
Loblaw Companies Limited
Liverpool, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 15 mins ago
NP
Pharmacy Manager
Northway Pharmacy
Winnipeg, MB
- Full-time
As a Pharmacy Manager you will be responsible for:
Added 15 mins ago
FB
Deli/Cheese Department Manager
Farm Boy Inc.
Whitby, ON
- $55,000 to $60,000 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 15 mins ago
Retail Experience Lead
Fire & Flower Inc.
Gravenhurst, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 15 mins ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 15 mins ago
Retail Experience Lead
Fire & Flower Inc.
Hawkesbury, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 15 mins ago
JC
Store Manager
JYSK Canada
Prince George, BC
- $57,000 to $62,000 CAD / year
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 15 mins ago
MG
Client Advisor (Toronto Square One)
Moncler Group
Mississauga, ON
- Full-time
Joining Moncler means becoming part of a dynamic retail environment where style, service, and human connection come together - and where you have the opportunity to grow, contribute, and…
Added 15 mins ago
MG
Client Advisor (Vancouver Holt Renfrew)
Moncler Group
Vancouver, BC
- Full-time
Joining Moncler means becoming part of a dynamic retail environment where style, service, and human connection come together - and where you have the opportunity to grow, contribute, and…
Added 30 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Richmond, BC
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 30 mins ago
KD
Retail Store Manager
Kawartha Dairy
Ottawa, ON
- Full-time
…employment journey– and having fun doing it, apply to our Full-Time Retail Store Manager opportunity so we can meet…
Added 45 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 45 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 45 mins ago
M
Product Marketing Manager - Offline & Content Marketing
moomoo
Toronto, ON
- Full-time
…display copy, and interactive marketing assets tailored for retail store scenarios to deliver a premium brand…
Added 1 hour ago
C
Operations Manager
CarePartners
Brockville, ON
- Full-time
We are looking for an EXTRAORDINARY LEADER. The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in…
Added 1 hour ago
JC
Store Manager
JYSK Canada
Prince George, BC
- $57,000 to $62,000 CAD / year
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…

Fire & Flower Inc.

FOH Keyholder

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

THE ORIGINAL FARM – Hillside

Full Time Keyholder FOH (Front of House) – Job Description

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor

The responsibilities include, but are not limited to the following:

Customer Experience:

Drive the store sales through personal sales
Expand the customer data base and build brand loyalty
Represent the values of The Original FARM Cannabis brand with utmost integrity
Model a customer service centric culture that fosters a positive work environment and experience
Address all customer concerns in a timely and empathetic manner
Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations
Ensure the brand values are consistently represented through compliance to all policies and procedures
Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis
Promote a work environment based on mutual respect and teamwork that align with the corporate values
Maintain a positive team work environment

Operational Efficiency:

Ensure compliance with all policies and procedures
Ensure timely and seamless execution of all company initiatives and programs
Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
Accuracy in worked time recording
Accuracy and proficiency in cash management and use of POS system
On going desire to learn and update oneself on the product knowledge

Skills and Abilities Required:

Exceptional customer service skills
Proven ability to work with retail operating systems
Excellent verbal, written and interpersonal communication skills
Strong work ethics
Demonstrate critical thinking and logic
Strong interpersonal skills with the ability to build a loyal client base
Excellent time management skills
Positive attitude
Attention to detail
Ability to lead a team as well as work as part of a team
Must have weekend availability

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The FOH Keyholder is responsible for driving store sales, maintaining high standards of customer service, and ensuring a positive, welcoming environment. They also manage operational tasks such as opening and closing procedures, cash reconciliation, and compliance with company policies.

Requirements

Candidates must possess exceptional customer service skills, proficiency with retail operating systems, and strong interpersonal communication abilities. The role requires a positive attitude, attention to detail, and the ability to work both independently and as part of a team, with mandatory weekend availability.

Skills

Customer service
Retail operations
Cash management
POS system
Sales
Team leadership
Time management
Critical thinking
Interpersonal skills
Communication
Database management
Attention to detail
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Customer experience
Sales
POS system
Cash management
Store opening
Store closing
Inventory management
Health and safety
Brand loyalty
Teamwork
Leadership
Compliance
Database management
Retail

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