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Added 13 mins ago
CC
Gestionnaire logistique et opérations
Cerco Cable Canada
Dorval, QC
- Full-time
Reporting to the Vice-President, Operations and Supply Chain, the Logistics and Operations Manager plays a key role in managing the flow of goods at Cerco Cable, from purchasing to…
Added 13 mins ago
ET
Sales Manager
Enabled Talent
Brampton, ON
- Full-time
…identify practical opportunities to adopt AI and improve their…
Added 13 mins ago
Retail Experience Lead
Fire & Flower Inc.
Gravenhurst, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 13 mins ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor
Added 13 mins ago
Retail Experience Lead
Fire & Flower Inc.
Hawkesbury, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 13 mins ago
Office Manager
F12.net
Toronto, ON · North York, ON
The Position: Reporting to the Business Operations Manager, you will build and maintain strong relationships both internally and externally with clients and vendors and will work to ensure…
Added 13 mins ago
Senior Program Manager - Corus FM Radio
Corus Entertainment
Toronto, ON
Corus Radio has an exciting opportunity for a Senior Program Manager to support the function of Radio Programming in Toronto & Eastern Ontario.
Added 13 mins ago
Barrie & Simcoe County- Sales Representative
Human Resources
Barrie, ON
Reporting to the Regional Sales Manager, the New Business Development/Sales Representative works to develop and maintain business relationships with institutions, commercial, and industrial…
Added 13 mins ago
London - Business Development/Sales Representative
Human Resources
London, ON
Reporting to the Regional Sales Manager, the Business Development/Sales Representative works to develop and maintain business relationships with institutions, commercial, and industrial…
Added 13 mins ago
JC
Store Manager
JYSK Canada
Prince George, BC
- $57,000 to $62,000 CAD / year
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 13 mins ago
RI
Administrative Assistant
Richardson International
White City, SK
- Full-time
Compiles and provides information on items such as stocks in store, product sales, prices, shipments and accounts outstanding as requested by the Manager.
Added 13 mins ago
WC
Territory Manager
Waste Connections
Bracebridge, ON
- Full-time
The Territory Manager will prospect new business while providing excellent customer service. In this role, you will be reaching out to potential customers by cold calling… a lot! We have a…
Added 13 mins ago
MG
Client Advisor (Toronto Square One)
Moncler Group
Mississauga, ON
- Full-time
…values in every interaction. Reporting to the Client Advisor Manager or Store Manager, the Client Advisor delivers exceptional luxury experiences by creating a welcoming environment,…
Added 13 mins ago
MG
Client Advisor (Vancouver Holt Renfrew)
Moncler Group
Vancouver, BC
- Full-time
…values in every interaction. Reporting to the Client Advisor Manager or Store Manager, the Client Advisor delivers exceptional luxury experiences by creating a welcoming environment,…
Added 13 mins ago
NY
Operations Manager
Nir Yu
Saskatoon, SK
- Full-time
The Operations Manager coordinates all aspects of site operations including but not limited to; sales, production, purchasing, customer service and managing a team. The Operations Manager…
Added 28 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Richmond, BC
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 28 mins ago
D
Manager
Desjardins
Montreal, QC · Repentigny, QC · Longueuil, QC · Caisse Desjardins du Réseau municipal (Montréal, Longueuil, Repentigny)
- Full-time
As manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 28 mins ago
B
Sales Associate TPS
BMO
Montreal, QC · DEMA
- Full-time
Applies consultative sales and relationship management practices to generate leads and close sales of treasury management and payment solutions for new and existing clients while ensuring…
Added 28 mins ago
HS
Territory Sales Manager
Hercules SLR
Winnipeg, MB
- Full-time
Hercules Crane & Lifting Supplies is looking for a Territory Sales Manager to join our team in Winnipeg, MB.
Added 43 mins ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 43 mins ago
M
Applications Engineer
Magnus
Calgary, AB
- Full-time
…Engineer to join our growing team. Reporting to the Engineering Manager, you will play a key role in the design, estimation, and execution of custom water treatment engineering projects,…
Added 43 mins ago
GJ
Chef(fe), Opérations international - Manager, International Operations
Groupe JAMP Pharma
Boucherville, QC
- Full-time
We are recruiting a Manager, International Operations
Added 58 mins ago
JC
Store Manager
JYSK Canada
Prince George, BC
- $57,000 to $62,000 CAD / year
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 1 hour ago
MS
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
The Senior Manager, Sales Strategy & Enablement is a strategic and hands-on leader responsible for strengthening how Metergy plans, manages and executes sales across Canada and the United…
Added 1 hour ago
DI
General Manager
Drake International
Cambridge, ON
- $100,000 to $140,000 CAD / year
- Full-time
The General Manager will provide overall leadership and direction for a growing manufacturing business, taking ownership of day-to-day operations, financial performance, team development…

Fire & Flower Inc.

FOH Keyholder

Victoria, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

THE ORIGINAL FARM – Hillside

Full Time Keyholder FOH (Front of House) – Job Description

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor

The responsibilities include, but are not limited to the following:

Customer Experience:

Drive the store sales through personal sales
Expand the customer data base and build brand loyalty
Represent the values of The Original FARM Cannabis brand with utmost integrity
Model a customer service centric culture that fosters a positive work environment and experience
Address all customer concerns in a timely and empathetic manner
Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations
Ensure the brand values are consistently represented through compliance to all policies and procedures
Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis
Promote a work environment based on mutual respect and teamwork that align with the corporate values
Maintain a positive team work environment

Operational Efficiency:

Ensure compliance with all policies and procedures
Ensure timely and seamless execution of all company initiatives and programs
Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
Accuracy in worked time recording
Accuracy and proficiency in cash management and use of POS system
On going desire to learn and update oneself on the product knowledge

Skills and Abilities Required:

Exceptional customer service skills
Proven ability to work with retail operating systems
Excellent verbal, written and interpersonal communication skills
Strong work ethics
Demonstrate critical thinking and logic
Strong interpersonal skills with the ability to build a loyal client base
Excellent time management skills
Positive attitude
Attention to detail
Ability to lead a team as well as work as part of a team
Must have weekend availability

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The FOH Keyholder is responsible for driving store sales, maintaining high standards of customer service, and ensuring a positive, welcoming environment. They also manage operational tasks such as opening and closing procedures, cash reconciliation, and compliance with company policies.

Requirements

Candidates must possess exceptional customer service skills, proficiency with retail operating systems, and strong interpersonal communication abilities. The role requires a positive attitude, attention to detail, and the ability to work both independently and as part of a team, with mandatory weekend availability.

Skills

Customer service
Retail operations
Cash management
POS system
Sales
Team leadership
Time management
Critical thinking
Interpersonal skills
Communication
Database management
Attention to detail
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Customer experience
Sales
POS system
Cash management
Store opening
Store closing
Inventory management
Health and safety
Brand loyalty
Teamwork
Leadership
Compliance
Database management
Retail

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