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Added 4 mins ago
KA
Client Engagement Specialist
Kaizen Automotive Group
Calgary, AB
- Full-time
Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Shaw GMC embraces Kaizen - ‘continuous…
Added 4 mins ago
EM
Automotive Detailer
Enterprise Mobility
Sudbury, ON
- $18.65 CAD / hour
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.65 / hour and is located at 900 KINGSWAY, SUDBURY,…
Added 4 mins ago
SH
Casual Infusion Nurse (Downtown Toronto, ON, on-site)
Sentrex Health Solutions
Toronto, ON
- Part-time
Come and join our team! But first, let us tell you why we love working here:
Added 4 mins ago
VC
Licensed Practical Nurse (LPN) - UBC Acute Medicine Unit
Vancouver Coastal Health
Vancouver, BC
- $32.84 to $41.35 CAD / hour
- Temporary
Come work as a Licensed Practical Nurse with Vancouver Coastal Health (VCH) on the Acute Medicine Unit at UBC Hospital in Vancouver, BC! Apply now to join the team!
Added 4 mins ago
C/
Business Conduct Compliance Examiner
CIRO / OCRI
Vancouver, BC
- Full-time
In Business Conduct Compliance (BCC), we take great pride in what we do. By joining our dynamic and collaborative team of industry professionals, you will have the opportunity through the…
Added 4 mins ago
CR
Transload Operator
Cando Rail & Terminals
Winnipeg, MB
- Full-time
Promptly reporting all safety, equipment, and track problems to the Team Lead and/or Manager
Added 4 mins ago
AP
Senior Manufacturing Systems Engineer
Atlantic Packaging Products Ltd.
Toronto, ON · Scarborough, ON
- Full-time
…local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real…
Added 4 mins ago
S
Facility Operator (6 Month Fixed-Term Contract)
SECURE
Gull Lake, SK
- Temporary
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network,…
Added 4 mins ago
D
Global Head of Architecture
Datatonic
Remote, Canada
- Full-time
- Remote
As Architecture Lead, you will be a hands-on Cloud Architect who also leads Datatonic's team of architects. You will design and build cloud, data and application estates yourself, while…
Added 4 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
Lead, coach and performance-manage team members; provide regular feedback and development support.
Added 4 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 4 mins ago
FB
Deli/Cheese Department Manager
Farm Boy Inc.
Whitby, ON
- $55,000 to $60,000 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 4 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 4 mins ago
FC
HSE Lead
FLINT Corp.
Fort McMurray, AB
- Full-time
Ability to lead a team of HSE Advisors effectively.
Added 4 mins ago
NC
Senior Broker, Commercial Insurance
NFP Corp
Toronto, ON
- Full-time
…largest and most difficult placements within the Mid-Market Team, while serving in a leadership capacity to mentor and develop staff while cultivating strong insurer and…
Added 4 mins ago
LC
Gérant d'épicerie
Loblaw Companies Limited
Montreal, QC
- Full-time
Be constantly on the lookout for great talent to join our team
Added 4 mins ago
LC
Pharmacy Manager, Registered Pharmacy Technician (RPhT)
Loblaw Companies Limited
Liverpool, NS
- Full-time
…regulations. This role provides strong leadership to the pharmacy team, optimizes dispensary workflow, ensures compliance with all regulatory standards and company policies, and fosters an…
Added 4 mins ago
OC
Business Development Manager
Ontario Clean Water Agency
Kirkland Lake, ON · OCWA - Kirkland Lake WWT
- Full-time
…treatment plants. Consider this opportunity if you are a motivated, team oriented individual seeking a career in the water and wastewater…
Added 4 mins ago
TI
Customer Success Manager
Trane Italia
Montreal, QC
- Full-time
We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you…
Added 19 mins ago
TS
Telco Analyst
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead the design, implementation, and ongoing optimization of enterprise telephony, VoIP, internet, and communication services across the organization.
Added 19 mins ago
A
Principal Data Scientist
Autodesk
ON · Ontario, Canada
- Full-time
…well equipped to revolutionize the construction industry. The team is responsible for ensuring that the company has an accurate and practical understanding of our cloud platform usage…
Added 19 mins ago
ET
GCP Architect
Envision Technology Solutions
Canada
- Contract
8+ years in cloud architecture roles, with at least 3 years specifically on Google Cloud Platform in an architect or lead capacity.
Added 19 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 19 mins ago
NP
Pharmacy Manager
Northway Pharmacy
Winnipeg, MB
- Full-time
Have you ever wondered what it would be like to lead a pharmacy?
Added 19 mins ago
IC
Digital Marketing Specialist
i24 Call Management Solutions
Montreal, QC
- Part-time
We are seeking an experienced and results-driven Digital Marketing Specialist to join our team on a part-time basis (3 days per week, in office). The ideal candidate will have a strong…

Fire & Flower Inc.

FOH Keyholder

Victoria, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

THE ORIGINAL FARM – Hillside

Full Time Keyholder FOH (Front of House) – Job Description

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor

The responsibilities include, but are not limited to the following:

Customer Experience:

Drive the store sales through personal sales
Expand the customer data base and build brand loyalty
Represent the values of The Original FARM Cannabis brand with utmost integrity
Model a customer service centric culture that fosters a positive work environment and experience
Address all customer concerns in a timely and empathetic manner
Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations
Ensure the brand values are consistently represented through compliance to all policies and procedures
Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis
Promote a work environment based on mutual respect and teamwork that align with the corporate values
Maintain a positive team work environment

Operational Efficiency:

Ensure compliance with all policies and procedures
Ensure timely and seamless execution of all company initiatives and programs
Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
Accuracy in worked time recording
Accuracy and proficiency in cash management and use of POS system
On going desire to learn and update oneself on the product knowledge

Skills and Abilities Required:

Exceptional customer service skills
Proven ability to work with retail operating systems
Excellent verbal, written and interpersonal communication skills
Strong work ethics
Demonstrate critical thinking and logic
Strong interpersonal skills with the ability to build a loyal client base
Excellent time management skills
Positive attitude
Attention to detail
Ability to lead a team as well as work as part of a team
Must have weekend availability

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The FOH Keyholder is responsible for driving store sales, maintaining high standards of customer service, and ensuring a positive, welcoming environment. They also manage operational tasks such as opening and closing procedures, cash reconciliation, and compliance with company policies.

Requirements

Candidates must possess exceptional customer service skills, proficiency with retail operating systems, and strong interpersonal communication abilities. The role requires a positive attitude, attention to detail, and the ability to work both independently and as part of a team, with mandatory weekend availability.

Skills

Customer service
Retail operations
Cash management
POS system
Sales
Team leadership
Time management
Critical thinking
Interpersonal skills
Communication
Database management
Attention to detail
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Customer experience
Sales
POS system
Cash management
Store opening
Store closing
Inventory management
Health and safety
Brand loyalty
Teamwork
Leadership
Compliance
Database management
Retail

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