Find work in Canada.

347,852 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
PP
Operations general manager
PCS Property Services Ltd.
Calgary, AB
- From $46.65 CAD / hour
- Full-time
- On-site
Allocate material, human and financial resources to implement organizational policies and programs
Added 7 mins ago
BC
Camp manager
Blue Collar Modular Housing Ltd
Quesnel, BC
- From $36 CAD / hour
- Full-time
- On-site
Develop and implement policies and procedures for daily operations
Added 14 mins ago
BG
Junior Project Operations Manager
BV GLAZING
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
…positive “can do” attitude. While the focus is on contract operations, we are looking for an individual who is willing and capable of working with the management team to help improve and…
Added 14 mins ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 14 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Work closely with the Project Leads and Project Manager to create work plan, project schedule, and WIP and PMR updates in MS projects and Excel.
Added 14 mins ago
CT
Senior Security Systems Technician
Convergint Technologies Ltd
NB
- $30 to $38 CAD / hour
Installs, programs, test, repairs, and services a substantial variety of security systems and equipment fire. Colleague is key interface for the provision of technical support and training…
Added 14 mins ago
Document Controller
Convergint Technologies Ltd
Dartmouth, NS
Participate in Convergint mentorship and training programs leading toward a Project Manager role.
Added 29 mins ago
HC
Production Manager
Hartmann Canada Inc
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
…Assurance, Supply Chain, HR teams among others to ensure seamless operations. Support asset management initiatives, including preventive maintenance and reliability…
Added 29 mins ago
PH
Guest Service Agent
PR Hotels
Brandon, MB
- Up to $18 CAD / hour
- Part-time
Observe and report any security issues to the Manager.
Added 29 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NS
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 29 mins ago
BC
Warehouse Coordinator
BELFOR CANADA INC.
Toronto, ON
- $25 to $28 CAD / hour
- Full-time
The Warehouse Coordinator plays a critical role in ensuring seamless warehouse operations, inventory control, and project logistics. Reporting to the Operations Manager, this position…
Added 29 mins ago
BC
Project Manager
BELFOR CANADA INC.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and…
Added 29 mins ago
BC
Office Manager
BELFOR CANADA INC.
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Reporting to the General Manager, the Office Manager will provide general administrative support and assists with managing the local office. The position works to keep the office in…
Added 29 mins ago
BC
Project Manager
BELFOR CANADA INC.
Hamilton, ON
- $75,000 CAD / year
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and…
Added 29 mins ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service
Added 29 mins ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
…deadlines stay connected from intake through completion. This is an operations first role for someone who enjoys bringing order to fast moving work. Your value is in creating clarity,…
Added 29 mins ago
Manager, Client Services
FNF Canada
Mississauga, ON
…self-starter with extensive experience in Customer Service, Operations and People Management within the real estate and mortgage…
Added 29 mins ago
KH
Coordinator, Signature Events & Partnerships (Contract)
Kids Help Phone
Toronto, ON
- $45,900 to $48,000 CAD / year
- Full-time
- Contract
Reporting to the Manager, Signature Events & Partnerships, the Coordinator supports the successful planning and execution of Kids Help Phone’s events and national fundraising initiatives…
Added 29 mins ago
AI
Production Manager - Excellence Auto Collision - Midwest
AutoCanada Inc.
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Excellence Auto Collision - Midwest is part of a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than…
Added 29 mins ago
MN
Citizen Support Worker
Metis Nation Saskatchewan
Carrot River, SK · Moose Range No. 486, SK
- Up to $58,366 CAD / year
- Full-time
ACCOUNTABLE TO: Ma Faamii Operations Supervisor
Added 45 mins ago
HB
Manager, Fraud Risk
Haventree Bank
Toronto, ON
- Full-time
Reporting to the Director of Fraud Management, the Manager, Fraud Risk will play a key role in building and shaping daily operations while developing fraud risk strategies for a range of…
Added 45 mins ago
AI
Project Manager - Security Installation Projects
Ainsworth Inc
Edmonton, AB
- Full-time
The Project Manager, Security Installation Projects, is responsible for leading and delivering security installation projects of varying size and complexity. This role oversees project…
Added 57 mins ago
KC
Operations manager - trade, broadcasting and other services
KIAN CREATIONS
Brantford, ON
- From $100,000 CAD / year
- Full-time
- On-site
Allocate material, human and financial resources to implement organizational policies and programs
Added 1 hour ago
Account Manager_Operations_Cleaning_Industry_London
United Services Group
London, ON · St. Thomas, ON · Woodstock, ON
Support Partner Change Overs (PCOs) and in-store partner transitions to ensure smooth operations and customer satisfaction.
Added 1 hour ago
SH
Restaurant general manager
Subway Harbour Landing
Regina, SK
- From $42.4 CAD / hour
- Full-time
- On-site
Allocate material, human and financial resources to implement organizational policies and programs

Fire & Flower Inc.

Full Time Retail Experience Lead

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, maintain store presentation, and act as a compliance steward.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Objection handling
Team leadership
Inventory presentation
Compliance
Time management
Communication
Troubleshooting
Sales software
Data entry
Alarm systems
Training

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store operations
Cash management
Customer service
Staff supervision
Compliance
Sales strategies
Conflict resolution
Inventory management
Alarm systems
Onboarding
Training
Product knowledge
Retail sales principles
Time management
Data entry
Provincial Cannabis Certification
Lifestyle brand
Team leadership

Report this job