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Added 2 mins ago
NA
Heavy Equipment Operator (Excavator) (Kearl)
North American Construction Group Inc.
Fort McMurray, AB
- Up to $58.16 CAD / hour
- Temporary
We are proud to work with the International Union of Operating Engineers Local 955. Successful candidates will become a part of that union.
Added 17 mins ago
CO
Police Officer
City of Saint John
Saint John, NB
- Full-time
Police officers are an integral part of the community, responsible for maintaining law and order and protecting members of the public. Police officers build relationships with community…
Added 17 mins ago
CO
Sponsorship Program - Police Officers
City of Saint John
Saint John, NB
- Full-time
Joining the Saint John Police means more than just protecting the community; it means becoming part of something larger than yourself and making a real difference in people’s lives. The…
Added 17 mins ago
P
Warehouse Worker - Forklift Operator - Multiple Shifts
Penske
Woodstock, ON
- Full-time
Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing…
Added 48 mins ago
OG
Senior Creative Director
Onni Group of Companies
Vancouver, BC
- Full-time
…Owl, our technology company delivering managed IT, AI-driven security, and smart building solutions to commercial properties across North…
Added 2 hours ago
OT
Lead UX Developer (React)
Open Text Corporation
Waterloo, ON
- Other
Analyze existing and projected applications and implement enhancements that meet functional, performance, security, availability, and supportability requirements.
Added 2 hours ago
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Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
…people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous…
Added 2 hours ago
WC
meat associate
Walmart Canada
Cold Lake, AB
- Full-time
…and well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who…
Added 2 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Vegreville, AB
- Full-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 2 hours ago
Part-Time General Merchandise Associate
Walmart Canada
Summerside, PE
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Added 2 hours ago
AU
Security Guard - Part Time
Allied Universal
Oshawa, ON
- $17 CAD / hour
- Part-time
Allied Universal is seeking Security Guard - Part Time in Oshawa, Ontario.
Added 2 hours ago
AU
Security Guard - Transitional Housing - Part Time
Allied Universal
Whitby, ON
- $17 to $18 CAD / hour
- Part-time
Allied Universal is seeking Security Guard - Transitional Housing - Part Time in Whitby, Ontario.
Added 2 hours ago
AU
Security Guard- Distribution Center
Allied Universal
Delta, BC
- $19 CAD / hour
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Richmond, BC
- Full-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 2 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Richmond, BC
- Full-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 2 hours ago
CR
Health Care Aide (Casual Part Time)
COGIR Real Estate
Surrey, BC
- Part-time
Demonstrated organizational and time management skills
Added 2 hours ago
AU
Security Guard- Retail Store
Allied Universal
Vancouver, BC
- $19 CAD / hour
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
AU
Security Guard - Warehouse Casual Shifts
Allied Universal
London, ON
- $18 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
Allied Universal is seeking Security Guard - Part Time in Waterloo, Ontario.
Added 2 hours ago
WC
meat associate
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
…and well‑stocked, and supporting daily sales activities. As part of the team, you help create a fresh, inviting shopping experience for customers. This role is ideal for individuals who…
Added 2 hours ago
CR
Server (Casual Part Time)
COGIR Real Estate
Calgary, AB
- Part-time
Like to serve? We’re hiring a Server to work in our bright and welcoming dining room. Join us today and be part of a team of servers that will support with the set-up of the dining room and…
Added 2 hours ago
SQ
Senior Consultant, Strategy, Sunlife Health
Sunlife Québec
Montreal, QC
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 2 hours ago
(CAN) Part-time Customer Service Desk Associate
Walmart Canada
Greater Napanee, ON · Napanee, ON
…As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals…
Added 2 hours ago
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Electrical Building Technician
BPA
Longueuil, QC
- Full-time
Overtime hours that are recognized and compensated, either through time off in lieu or paid compensation.
Added 2 hours ago
AU
Security Guard
Allied Universal
Saskatoon, SK
- $16 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…

Fire & Flower Inc.

Interim Retail Experience Lead

Spruce Grove, AB, Canada

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Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Interim Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift on a temporary basis.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Retail Experience Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.

Strong work ethic and positive team attitude.

Ability to guide, educate and motivate employees.

Strong customer service and troubleshooting skills.

Strong communication skills (verbal & written).

Familiarity with security alarm systems – enabling and disabling.

Ability to learn and adapt to sales software quickly.

Proven data entry, data editing and typing skills.

Exceptional conflict resolution, negotiation, and objection handling skills.

Able to respond quickly in a dynamic and changing environment.

Excellent organizational and time management skills.

Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.

Greet and assist customers in a manner that models exemplary conduct to other staff.

Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.

Assist with team member onboarding, training, and continuous education.

Build team commitment to high standards of service, exceeding Customer expectations and leading by example.

Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.

Ensure all customer complaints are addressed and handled professionally.

Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.

Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.

Where necessary, identify and suggest technology solutions to meet evolving customer needs.

Escalate team member issues to direct manager.

Act as a steward of education and compliance.

Education, Training & Experience

2 years of experience in the retail industry.

High school diploma or GED required.

Experience in all aspects of customer service.

Clear criminal record.

Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.

Ability to stand for long periods of time.

Ability to lift 25 pounds.

Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Interim Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They act as a knowledge resource for the team, ensuring high standards of customer service, compliance, and product presentation.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Compliance
Sales strategies
Data entry
Alarm systems

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Staff Supervision
Operations
Conflict Resolution
Inventory
Alarm Systems
Team Leadership
Onboarding
Training
Data Entry
Time Management
Product Knowledge
Retail Management

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