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Added 14 mins ago
H
Senior Fire Protection Engineer
HDR
Toronto, ON
- Full-time
…enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people…
Added 29 mins ago
BL
Client Relations & Marketing Coordinator
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Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
The Client Relations & Marketing Coordinator will provide support across a wide range of events and marketing activities. In delivering client-focused services, the successful candidate…
Added 29 mins ago
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Assisting the General Manager with maintenance emergencies, coordinating resident events as required.
Added 59 mins ago
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Avaya Aura Security Remediation Consultant
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- $36 to $43 CAD / hour
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Added 59 mins ago
HR
Assistant Manager, Restaurant
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Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
The Assistant Food & Beverage Manager oversees all aspects of managing the Food & Beverage areas (dining room, gaming floor, outlets, etc.) with support of the Food & Beverage Supervisors…
Added 59 mins ago
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assistant manager, restaurant
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- Full-time
Determine type of services to be offered and implement operational procedures
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Added 59 mins ago
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assistant manager, restaurant
Dairy Queen
Burnaby, BC
- Full-time
Determine type of services to be offered and implement operational procedures
Added 59 mins ago
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assistant bar manager
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- Full-time
Determine type of services to be offered and implement operational procedures
Added 1 hour ago
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Dietary Aide -Part Time
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Brantford, ON · LTC - Brierwood Gardens
- Part-time
Reporting to the Manager of Food Services, the Dietary Aide provides support to the set-up, preparation, serving and clean up associated with all meal services in the Residence/Home.
Added 1 hour ago
Retail Experience Lead
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Sherwood Park, AB
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Added 1 hour ago
Alterations Customer Service Representative
David's Bridal
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…experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making…
Added 1 hour ago
DB
Part Time Bridal Sales
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- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 1 hour ago
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Assistant Resident Manager - Full-time
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St. Catharines, ON
- Full-time
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential…
Added 1 hour ago
Account Manager_Operations_Cleaning_Industry_London
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London, ON · St. Thomas, ON · Woodstock, ON
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
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Back of House Ecommerce Associate
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…Mall location! Reporting to the Senior Customer Experience Manager, you’ll have the opportunity to support in shaping and delivering a premium experience to our customers. We’ll lean on you…
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Added 1 hour ago
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Senior Tax Manager, Asset Management
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ON · Toronto, Ontario
- Full-time
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Added 1 hour ago
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Added 1 hour ago
Project Manager
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Added 1 hour ago
Advisor, Strategic Procurement
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Fort McMurray, AB
Department/ Branch: Corporate Services, Supply Chain
Added 1 hour ago
Administrative Assistant
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Provides administrative/clerical support services for the administrative area within a specific department including: assembling and summarizing of data, maintaining budgets, financial…
Added 1 hour ago
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Experience in personal care, laundry, food service, or support services

Fire & Flower Inc.

Interim Retail Store Manager

Mississippi Mills, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Store Manager is responsible for overseeing daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They must also drive sales growth, maintain compliance with security regulations, and manage financial reporting for the assigned location.

Requirements

Candidates must have at least 3 years of retail experience, including 1 year in a supervisory role, and possess strong leadership and communication skills. A provincial cannabis certification is required, and an Ontario Cannabis Retail Manager License is preferred.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Time management
Coaching
Mentoring
Microsoft Office
Communication skills
Sales software
Records maintenance
Negotiation
Compliance
Financial reporting
Leadership

Benefits

Internal advancement opportunities
Competitive bonus elements
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Cannabis Retail
Inventory Management
Staff Supervision
Customer Success
Compliance
Sales Reporting
Microsoft Office
Conflict Resolution
Financial Reconciliation
Product Presentation
Provincial Cannabis Certification
Retail Operations
Leadership
Mentorship
Business Objectives
Security Regulations
Invoicing
Pricing Strategy
Performance Management

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