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Added 10 mins ago
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Senior Analyst – Wealth Portrait
National Bank of Canada
Montreal, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 10 mins ago
S
Field Risk Specialist
Solifi
Quebec, QC
- Full-time
…regarding audit results. Future functions may include other field service and risk management…
Added 10 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 10 mins ago
ZA
Licensed Technician - Woodbridge Toyota - 25303
Zanchin Automotive Group
Vaughan, ON
- Full-time
Licensed Automotive Service Technician / Mechanic (310S)
Added 10 mins ago
SB
Wall Panel Designer, Star Building Materials
Star Building Materials Calgary
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee…
Added 10 mins ago
NB
Banking Advisor
National Bank of Canada
Longueuil, QC · Saint-Hubert, QC
- Full-time
Advisory service experience, inclusive attitude and openness to diversity
Added 10 mins ago
NB
Wealth Associate
National Bank of Canada
Richmond Hill, ON
- Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 10 mins ago
NB
RETIREMENT STRATEGY ADVISOR
National Bank of Canada
Rimouski, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 10 mins ago
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Registered Nurse - Hemodialysis
William Osler Health System
Brampton, ON
- Part-time
Demonstrated excellent customer service, organizational and critical-thinking skills required
Added 10 mins ago
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Wealth Associate
National Bank of Canada
Ottawa, ON
- Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 10 mins ago
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Senior Administrator, Database
Elk Valley Resources
Sparwood, BC
- $96,000 to $113,000 CAD / year
- Full-time
…competitive compensation and benefits. We also aim to promote employee health and wellness and provide opportunities for professional…
Added 10 mins ago
SB
Forklift Operator, Wall Panels, Star Building Materials
Star Building Materials Calgary
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…needs. We care deeply about the quality of the products and service you receive, and we invest in our relationships both with our employees and our customers. We aim to reach beyond minimum…
Added 10 mins ago
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People and Culture Generalist - Western Canada
Metrie
Calgary, AB
- Full-time
This is a hybrid (4 days in office, 1 work from home) , hands-on role based in our Calgary, Alberta Distribution Centre
Added 10 mins ago
NB
Branch Manager
National Bank of Canada
Kitchener, ON
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 10 mins ago
NB
Account Manager, SME
National Bank of Canada
Montreal, QC
- Full-time
Ensure the application of service quality standards, as well as compliance with compliance and risk management rules;
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7
Store Crew
7-Eleven
Woodstock, ON
- Internship
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
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Management Trainee
Enterprise
Cambridge, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 10 mins ago
OP
Business Manager
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Brampton, ON
- $75,143 to $105,055 CAD / year
- Full-time
…decision-making, and help shape operational improvements that enhance service delivery across the organization. We're looking for someone who values teamwork, brings strong business acumen,…
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Management Trainee
Enterprise
Woodstock, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 10 mins ago
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Management Trainee
Enterprise
Brantford, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 10 mins ago
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Senior Branded Content Strategist
SJC
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Employee & Family Assistance Program (EFAP) and access to online health & wellness resources through Homewood Health.
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Assistant Manager, Kingsgate Mall
Mark's
Vancouver, BC
- Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
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Management Trainee
Enterprise
London, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 10 mins ago
7
Store Crew
7-Eleven
Ardrossan, AB
- Full-time
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…
Added 10 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will…

Fire & Flower Inc.

Interim Retail Store Manager

Smiths Falls, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with safety regulations, and managing financial reporting.

Requirements

Candidates must have at least 3 years of retail experience and 1 year in a supervisory role. A clear criminal record and provincial cannabis certification are required for this position.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Sales reporting
Time management
Coaching
Mentoring
Compliance
Microsoft Office
Communication skills
Negotiation
Troubleshooting
Data entry
Financial reconciliation
Leadership

Benefits

Competitive bonus elements
Short-term and long-term incentives
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Store management
Inventory management
Sales targets
Compliance
Staff supervision
Customer success
Financial reporting
Pricing strategy
Microsoft Office
Conflict resolution
Retail operations
Product presentation
Health and safety
Bank reconciliation
Cannabis Retail Manager License
Leadership
Mentoring
Performance reporting
Loss prevention

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Work requirements

Jobs in Canada