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Added 12 mins ago
RP
Audit & Risk Manager
Resource Productivity and Recovery Authority
Toronto, ON
- Full-time
We are looking for a talented and committed individual to join us as a Audit & Risk Manager to support the government’s efforts to protect the environment and advance a new economy in which…
Added 12 mins ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 12 mins ago
Interim Retail Store Manager
Fire & Flower Inc.
Smiths Falls, ON
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 12 mins ago
Customer Experience Specialist
Quince
Toronto, ON
…built on trust. This position requires you to work from our Toronto office…
Added 27 mins ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 27 mins ago
Senior Tax Analyst, Indirect Tax
Lyft
Toronto, ON
…Tax Team. As a Senior Tax Analyst, you will report to the Tax Manager and take full ownership of indirect tax accounting, compliance, audit work streams, and from time to time ad hoc…
Added 42 mins ago
V
Tax Principal
Vaco
Oakville, ON
- $180,000 to $220,000 CAD / year
- Full-time
Currently operating at the Senior Manager, Tax level or above
Added 42 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 42 mins ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 42 mins ago
Q
Customer Experience Specialist
Quince
Richmond Hill, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 42 mins ago
Q
Customer Experience Specialist
Quince
Markham, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 43 mins ago
Q
Customer Experience Specialist
Quince
Mississauga, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 43 mins ago
Q
Customer Experience Specialist
Quince
Brampton, ON
- Full-time
…built on trust. This position requires you to work from our Toronto office…
Added 43 mins ago
WC
(Can) pharmacy manager
Walmart Canada
Toronto, ON
- Full-time
Position Summary...The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see…
Added 58 mins ago
HR
Social Worker, MSW - Outpatient Mental Health
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives…
Added 58 mins ago
HR
Social Worker, MSW - OP Mental Health and Addictions (Chemical Dependency Program)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber…
Added 58 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 58 mins ago
Retail Experience Lead
Fire & Flower Inc.
Smiths Falls, ON
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 1 hour ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 1 hour ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 1 hour ago
FR
Live-Out Superintendent
FirstService Residential Canada
Toronto, ON
- Full-time
Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
Added 1 hour ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON · Ottawa, ON
- Full-time
Added 1 hour ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
Added 1 hour ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON
- Full-time

Fire & Flower Inc.

Interim Retail Store Manager

Smiths Falls, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include staff management, customer satisfaction, product presentation, inventory management and carrying out seasonal changes and promotional activities.

All Retail Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

Accountability and dependability.
Ethics and integrity.
Excellent customer service skills.
Excellent time management and prioritizing skills.
Demonstrated ability to train, coach, mentor and motivate staff.
Inventory management skills.
High level of proficiency with Microsoft Office.
Strong communication skills (verbal & written).
Strong customer service and troubleshooting skills.
Able to plan and organize work effectively and ensure its completion.
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
Ability to learn and adapt to sales software quickly.
Professional, responsive, and positive work attitude.
Meticulous records maintenance skills.

Job Duties

Foster, develop, and motivate high performing customer success teams in a rapidly changing/growing environment.
Ensure all customer complaints are addressed and handled professionally.
Ensure that all health, safety, and security regulations are adhered to and required standards are met.
Maintain a full understanding and reinforce departmental policies, procedures, and regulations.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Maintain adequate stock through efficient inventory management and optimization.
Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
Ensure processes are maintained for checking deliveries and packaging slips
Verify invoices against packaging slips and track all expenditures.
Ensure merchandise is always presented neatly and that items are priced and priced correctly.
Manage pricing in a product's life cycle by taking seasonal changes into account.
Authorize all customer refunds.
Authorize all employee discounts.
Provide management with required sales, staff, and other assigned productivity reports.
Balance sales, print and record receipts as well as track revenue daily.
Make bank deposits daily and reconcile bank statements.
Record visa and debit accounts.
Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Competitive bonus elements with short-term and long-term incentives
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 3 years work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.
Ontario Only - Cannabis Retail Manager License, preferred.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity required to use desktop computer and peripherals.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Store Manager oversees daily operations, including staff management, inventory control, and ensuring high levels of customer satisfaction. They are responsible for meeting sales goals, maintaining compliance with safety regulations, and managing financial reporting.

Requirements

Candidates must have at least 3 years of retail experience and 1 year in a supervisory role. A clear criminal record and provincial cannabis certification are required for this position.

Skills

Staff management
Inventory management
Customer service
Conflict resolution
Sales reporting
Time management
Coaching
Mentoring
Compliance
Microsoft Office
Communication skills
Negotiation
Troubleshooting
Data entry
Financial reconciliation
Leadership

Benefits

Competitive bonus elements
Short-term and long-term incentives
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Store management
Inventory management
Sales targets
Compliance
Staff supervision
Customer success
Financial reporting
Pricing strategy
Microsoft Office
Conflict resolution
Retail operations
Product presentation
Health and safety
Bank reconciliation
Cannabis Retail Manager License
Leadership
Mentoring
Performance reporting
Loss prevention

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Work requirements

Jobs in Canada