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Added 8 mins ago
Wireless Sales Associate - 3113 Whitby
OSL Retail Services Inc
Whitby, ON
Other
Wireless Sales Associate | Full-Time | 3113 Whitby
Added 8 mins ago
Front Desk Associate
Planet Fitness
Brampton, ON
Part-time
Please note that certain benefits listed above are for full-time employees only.
Added 8 mins ago
Financial Advisor - Delton
Servus Credit Union
AB · Edmonton, AB
Full-time
We are hiring for a Full time temporary Financial Advisor in our Delton Branch!
Added 8 mins ago
Senior Team Leader, Concierge Guest Experience
AccorHotel
Moncton, NB
Full-time
Collaborate with Onboard Operations, Destination Experience, Sales, and other stakeholders to ensure guest logistics including transfers, personal detail collection, special onboard…
Added 8 mins ago
Retail Sales Associate
Canna Cabana
Mississauga, ON · Winston Churchill, Mississauga, ON
$17.6 to $18.5 CAD / hour
Part-time
Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us at our…
Added 8 mins ago
Account Manager, Commercial
Gorgias
Remote, Canada
$80,000 to $89,000 CAD / year
Full-time · Remote
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Added 22 mins ago
Configuration Specialist
DistillerSR
Ottawa, ON · Kanata, ON
$61,000 to $74,000 CAD / year
Full-time
Reporting to the Senior Manager, Solutions Engineering, the configuration specialist will be responsible for assisting with the analysis, design, configuration, and testing of DistillerSR…
Added 22 mins ago
Project Manager
Apertera (formerly Alexa Translations)
Montreal, QC
Full-time
The Senior Project Manager is the front-line relationships manager charged with preserving, improving client and resource relationships. Apertera partnerships are typically long term in…
Added 22 mins ago
NATIONAL ACCOUNT MANAGER- ON PREMISE
Asahi Canada
Toronto, ON
$87,840 to $109,800 CAD / year
Full-time
The National Account Sales Manager is responsible for developing and executing national customer strategies that drive volume, distribution, rate of sale, and brand equity across Canada's…
Added 22 mins ago
ERP & Data Analyst (on-site)
A.C. Americas
Mississauga, ON
$65,000 to $75,000 CAD / year
Full-time
Analyze sales, margin, inventory, purchasing and service data, and present clear findings to management.
Added 22 mins ago
Sales Operations Analyst
Experis Canada
Montreal, QC
Contract
Title – Sales Operations Coordinator / Analyst (French Fluent)
Added 22 mins ago
Commercial Property Manager
W3Global
Burlington, ON
$85,000 to $110,000 CAD / year
Full-time
If you're an experienced Property Manager who's tired of working in a reactive, overly bureaucratic environment, this could be a refreshing change.
Added 23 mins ago
General Manager
Groupe AGF / AGF Group
Calgary, AB
Reporing to the COO, the General Manager has the overall management responsibilities of our operations in Alberta for AGF Rebar inc. As such, the General Manager is responsible for leading…
Added 23 mins ago
Corporate Store Manager C - Store
Bulk Barn
Vernon, BC
Work with District Manager in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution.
Added 53 mins ago
Commercial Banking Account Manager
Vancity
Vancouver, BC
Full-time
This is a Permanent, Full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home…
Added 53 mins ago
(CAN) Staff Pharmacist, Full Time
Walmart Canada
St. Albert, AB
Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 53 mins ago
Purchasing Manager
Texcan
Surrey, BC
Full-time
In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
Added 53 mins ago
Financial Services Representative (BCGEU) - Downtown
Vancity
Vancouver, BC
Full-time
This is a Full-Time, Permanent role based at our Downtown Community Branch (Branch 10) and will report directly to the Assistant Branch Manager.
Added 53 mins ago
Territory Account Manager – Western Canada
Wealthy Group of Companies LLC
Montreal, QC
$70,000 USD / year
Full-time
Work Environment: Full-time, in-office role based in LaSalle, Quebec, balancing daily phone-based sales, CRM activity, and periodic travel to Western Canada for trade shows and key client…
Added 53 mins ago
Configuration Specialist
DistillerSR Inc.
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Solutions Engineering, the configuration specialist will be responsible for assisting with the analysis, design, configuration, and testing of DistillerSR…
Added 1 hour ago
Fuels Product Advisor
ExxonMobil
Edmonton, AB
Imperial honours diverse backgrounds so we can be a place where people can bring their full selves to work, no matter their identity, race, gender, sexual orientation, age, or ability.
Added 1 hour ago
Assistant Restaurant Manager
AccorHotel
Calgary, AB
Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Restaurant Manager for Flower & Wolf. The Assistant Restaurant Manager plays a key…
Added 1 hour ago
Operations Manager, Integrated Customer Solutions (Fly in/Fly out - 14/14)
Grainger Canada
Edmonton, AB
Full-time
Reporting to the Market Manager, the Operations Manager, ICS will work at the Customer Facility providing day-to-day strategic leadership in building a high performing, engaged team who…
Added 1 hour ago
Fuels Product Advisor
Imperial Oil
Edmonton, AB
Full-time
Imperial honours diverse backgrounds so we can be a place where people can bring their full selves to work, no matter their identity, race, gender, sexual orientation, age, or ability.
Added 1 hour ago
Sales Operations Manager
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Role -Manager, Sales Operations. Individual contributor at Manager level

Fire & Flower Inc.

Keyholder

Victoria, BC, Canada

Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

THE ORIGINAL FARM – Hillside and Downtown

Full-Time Keyholder FOH (Front of House) – Job Description

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision through thoughtful and innovative customer experience.

We are cannabis educators, sharing our passion and acquired knowledge with every customer.

The FOH Keyholder reports to the Store Manager, FOH Assistant Manager, FOH Supervisor

The responsibilities include, but are not limited to the following:

Customer Experience:

Drive the store sales through personal sales

Expand the customer data base and build brand loyalty

Represent the values of The Original FARM Cannabis brand with utmost integrity

Model a customer service centric culture that fosters a positive work environment and experience

Address all customer concerns in a timely and empathetic manner

Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations

Ensure the brand values are consistently represented through compliance to all policies and procedures

Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis

Promote a work environment based on mutual respect and teamwork that align with the corporate values

Maintain a positive teamwork environment

Operational Efficiency:

Ensure compliance with all policies and procedures

Ensure timely and seamless execution of all company initiatives and programs

Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
Accuracy in worked time recording

Accuracy and proficiency in cash management and use of POS system

On going desire to learn and update oneself on the product knowledge

Skills and Abilities Required:

Exceptional customer service skills

Proven ability to work with retail operating systems

Excellent verbal, written and interpersonal communication skills

Strong work ethics

Demonstrate critical thinking and logic

Strong interpersonal skills with the ability to build a loyal client base

Excellent time management skills

Positive attitude

Attention to detail

Ability to lead a team as well as work as part of a team
Must be available to work Sundays

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Keyholder is responsible for driving store sales, building brand loyalty, and providing exceptional customer service. They also oversee operational tasks including opening and closing procedures, cash management, and maintaining store standards.

Requirements

Candidates must possess strong interpersonal and communication skills with the ability to lead a team. Proficiency in retail operating systems and a commitment to ongoing product knowledge are required, along with availability to work on Sundays.

Skills

Customer Service
Sales
Cash Management
POS System
Teamwork
Communication
Time Management
Critical Thinking
Leadership
Attention To Detail
Product Knowledge
Database Management
Conflict Resolution
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Cannabis Retail
Keyholder
Front of House
Sales
Customer Experience
POS System
Cash Reconciliation
Inventory Management
Health and Safety
Brand Loyalty
Retail Operations
Team Leadership
Time Management
Interpersonal Skills
Product Knowledge

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