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Added 2 mins ago
Retail Experience Lead - London (Hyde Park Rd)
Fire & Flower Inc.
London, ON
2 years of experience in the retail industry.
Added 2 mins ago
R
Client Advisor
RBC
Virden, MB
- Part-time
Track record in building rapport and maintaining client relationships within the financial, service or retail industry
Added 4 mins ago
TN
Recruitment Specialist - Stores
The North West Company
Winnipeg, MB
- Full-time
…candidate summaries and recommendations, scheduling hiring manager interviews, extending offers of employment, initiating and completing pre-employment…
Added 8 mins ago
J
Sales Incentive Planning Manager
JLR
Mississauga, ON
- Full-time
Reporting to the Director of Sales Operations, the Sales Incentive Planning Manager plays a critical role in shaping Jaguar Land Rover Canada’s retail performance. This role is responsible…
Added 8 mins ago
AD
French Bilingual Account Manager
ABL Direct
Saint-Philippe, QC
- $100,000 to $115,000 CAD / year
- Full-time
Our client is seeking an experienced and driven Sales Account Manager to manage and grow retail, wholesale, and food service accounts across an established territory.
Added 22 mins ago
UI
Outside Sales Representative
UAP Inc.
Bridgenorth, ON
- Full-time
At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to…
Added 22 mins ago
UI
Outside Sales Representative
UAP Inc.
Pickering, ON
- $64,800 to $81,000 CAD / year
- Full-time
…intelligence on customer behaviour, competitive activity, and industry…
Added 26 mins ago
K
Key Lead (Lime Ridge Mall) - New Store Opening!
Knix
Hamilton, ON
- $22 CAD / hour
- Part-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 29 mins ago
C
Meat Cutter Trainee - Southland Co-operative Ltd @Assiniboia, SK
Co-op
Assiniboia, SK
- Full-time
Reporting to the Meat Manager, the meat cutter is responsible to provide an exceptional level of customer service and maintain a safe and efficient operation while adhering to all company,…
Added 29 mins ago
Store Supervisor, FT
Under Armour
Montreal, QC
…operations, and driving results. You'll back up the Assistant Store Manager, uphold merchandise standards, and help create a high-performance culture where everyone…
Added 29 mins ago
Senior Manager - Strategy & Value Creation
EY
Toronto, ON
We are looking for a candidate to join as Senior Manager in the Canadian Strategy & Value Creation team. The Senior Manager will play an integral role that involves working closely with…
Added 31 mins ago
CG
Account Manager, Alberta
Compass Group Canada
Calgary, AB
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 31 mins ago
D
Assistant Team Leader
Dollarama
Winnipeg, MB
- Part-time
Approximately one (1) year of relevant experience in the retail industry.
Added 31 mins ago
D
Assistant Team Leader
Dollarama
Prince George, BC
- $18.9 to $19.28 CAD / hour
- Part-time
Approximately one (1) year of relevant experience in the retail industry.
Added 36 mins ago
D
Assistant Team Leader
Dollarama
Ottawa, ON
- $18.1 to $18.6 CAD / hour
- Part-time
Approximately one (1) year of relevant experience in the retail industry.
Added 36 mins ago
E
Management Trainee
Enterprise
Thompson, MB
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 41 mins ago
PH
Department Manager, Merchandising, Wonderland Rd
Pro Hockey Life
London, ON
- Full-time
Become an Ambassador of Canadian Tire’s Triangle Rewards Program
Added 41 mins ago
E
Management Trainee
Enterprise
Spruce Grove, AB
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 43 mins ago
MP
Inventory Coordinator
MacEwen Petroleum Inc.
Maxville, ON
- Full-time
Reporting to the Accounting Manager, Inventory Control, the Inventory Coordinator is responsible for monitoring, safeguarding, and validating MacEwen Petroleum’s inventory including retail,…
Added 43 mins ago
RB
Client Advisor
Royal Bank of Canada
Brantford, ON
- Part-time
Track record in building rapport and maintaining client relationships within the financial, service or retail industry
Added 47 mins ago
W
cashier
Walmart
New Minas, NS
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 47 mins ago
Front End - Clerk Department Second Front End
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Moncton, NB
Responsible to support the front-end manager in the overall operation of the front-end department including providing management and leadership to Front End staff. Ensure operational…
Added 47 mins ago
TG
Pro Shop Sales Associate (Part – Time)
The Glencoe Golf & Country Club
Calgary, AB
- Part-time
…As a Pro Shop Sales Associate, you will be the face of our retail operations, ensuring every visitor receives personalized attention and expert product knowledge. You will be responsible…
Added 49 mins ago
WC
(CAN) Cashier
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 49 mins ago
TC
Business Data Steward
Toyota Credit Canada Inc.
Markham, ON
- Full-time
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial…

Fire & Flower Inc.

Retail Assistant Store Manager

Victoria, BC, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the Retail Store Manager.

The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting the retail store.

All Retail Assistant Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Competencies and Requirements

Written and verbal communication.
Leadership and management.
Organization, time management, and attention to detail.
An understanding of the services or products that the business sells and the industry that it works in.
Ability to explain complex concepts to customers and trainees.
Ability to interpret and analyze sales statistics.
Ability to use basic accounting and budgeting skills.

Essential Duties and Responsibilities

Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
Build team commitment to high standards of service, exceeding customer expectations and leading by example.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Adhere to all regulatory requirements by following processes and structure to ensure compliance.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Assist Retail Store Manager with training and managing all employees in execution of daily tasks and to maximize sales.
Manage all employees in execution of daily tasks and to maximize sales.
Support proper channels of communication that exist between the store, supervisors, and corporate partners.
Exercise judgment and discretion independently and in conjunction with the Store Manager in the day-to-day operations of the store.
Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
Is available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 2 years of work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Clear criminal record.
Provincial Cannabis Certification.
Excellent verbal and written communication skills.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Assistant Store Manager oversees daily store operations, including supervising staff, managing inventory, and ensuring compliance with company and regulatory standards. They also act as the primary point of contact for customer inquiries and complaints to ensure a high-quality guest experience.

Requirements

Candidates must have at least 2 years of retail experience, including a minimum of 1 year in a supervisory role. A clear criminal record and provincial cannabis certification are also required for this position.

Skills

Retail management
Team leadership
Inventory management
Customer service
Conflict resolution
Sales analysis
Compliance
Staff training
Budgeting
Communication
Time management
Attention to detail
Merchandising
Cash reconciliation
Operational management

Benefits

Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store management
Inventory control
Compliance
Sales statistics
Merchandising
Customer retention
Leadership
Staff supervision
Accounting
Budgeting
Retail operations
Provincial Cannabis Certification
Team development

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