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Added 9 mins ago
Senior Lead, Utilities & Energy Management
City of Mississauga
Mississauga, ON
…professionals in the management of BAS and renewable energy portfolio, development and implementation of energy management programs, and utilities budget in relation to all City-owned…
Added 9 mins ago
R
Banking Advisor
RBC
Gravenhurst, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 9 mins ago
R
Senior Relationship Manager, Commercial Financial Services
RBC
Brossard, QC · Montreal, QC
- Full-time
Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering…
Added 9 mins ago
R
Financial Advisor
RBC
Guelph, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 9 mins ago
R
Relationship Manager Commercial Financial Services
RBC
Blainville, QC · Montreal, QC
- Full-time
Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
Added 9 mins ago
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Banking Advisor Intern
RBC
Oakville, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 9 mins ago
RK
Manager, Software Engineering
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- $144,812 to $194,812 CAD / year
- Full-time
Providing mentorship and coaching to team members, actively seeking opportunities for their professional development & providing feedback in 1:1s and other settings
Added 9 mins ago
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TMW SYSTEMS ANALYST & BUSINESS PROCESS SPECIALIST
Manitoulin Group of Companies
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
…the crucial operational bridge between daily transportation business processes and TMW software…
Added 9 mins ago
EM
Management Trainee
Enterprise Mobility
New Minas, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 9 mins ago
B
Business Analyst - GenAI / Machine Learning
BeachHead
Toronto, ON
- $68.84 to $82.61 CAD / hour
- Contract
Support the development of testing scenarios and business-focused test cases.
Added 9 mins ago
FI
Territory Sales Manager
Formations Inc.
Winnipeg, MB
- Full-time
Strong territory management and B2B sales skills, including prospecting, account development, and negotiation.
Added 9 mins ago
SR
Analyst, FP& A & Continuous Improvement (12 month Contract position)
SmartCentres REIT
Vaughan, ON
- Contract
The Analyst, FP&A & Business Process Improvement supports the annual budgeting and quarterly forecasting processes, including administration and enhancement of the Yardi ABF planning…
Added 9 mins ago
JS
Senior Account Manager - National Programs
JD Sign Group
Cambridge, ON
- Full-time
A focused portfolio of up to six established and developing accounts, representing approximately $2 million in annual business. Relationships to build on, customers to get to know and…
Added 9 mins ago
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Account Director
Dexterra Group
Vancouver, BC
- Full-time
Participate business development opportunities within the region.
Added 9 mins ago
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Structural Engineer P. Eng (Building Systems)
Stubbe's Precast
Fergus, ON
- $100,000 to $125,000 CAD / year
- Full-time
Stubbe’s is a family-owned and operated company that has been in business for over 40 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building…
Added 9 mins ago
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Portfolio Manager (Bilingual)
Purpose Advisor Solutions
Toronto, ON
- Full-time
…Manager who owns that decision - and owns turning it into new…
Added 9 mins ago
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Health & Safety Coordinator (Retail Operations)
IKEA
Toronto, ON
- Full-time
- Partner with leaders and co-workers to strengthen compliance, safety, and business resilience.
Added 9 mins ago
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Medicaid Provider Investigations Manager – Community-Based /Human Services Manager 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
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Junior Project Controller
Valard Construction
Calgary, AB
- $92,000 to $110,000 CAD / year
- Full-time
…backlog of upcoming high-profile major projects, this is a development role designed to build the skills and judgment needed to progress to Project Controller, with exposure to the full…
Added 9 mins ago
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Senior Program Manager
BGIS
Toronto, ON
- Full-time
Prepares and works with the client to develop business cases, scopes and budgets for projects in design development.
Added 9 mins ago
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Intake Coordinator
VPI Employment Services
Toronto, ON · Scarborough, ON
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…feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career…
Added 9 mins ago
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Software Engineering Architect
Dexterra
Mississauga, ON
- $90,000 to $100,000 CAD / year
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…opportunity different. Technology supports a diverse and evolving business, with development happening across teams, functions and initiatives. As Software Engineering Architect, you’ll…
Added 9 mins ago
D
Account Director
Dexterra
Vancouver, BC
- Full-time
Participate business development opportunities within the region.
Added 9 mins ago
TD
Accounting Manager
The Dufresne Group
Winnipeg, MB
- Full-time
In this role, you’ll lead financial reporting and accounting activities for assigned business areas, helping deliver accurate financial information and a timely month-end and year-end…
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Senior Accountant (Steinbach)
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Fire & Flower Inc.

Retail Assistant Store Manager

Smiths Falls, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the Retail Store Manager.

The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting the retail store.

All Retail Assistant Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Competencies and Requirements

Written and verbal communication.
Leadership and management.
Organization, time management, and attention to detail.
An understanding of the services or products that the business sells and the industry that it works in.
Ability to explain complex concepts to customers and trainees.
Ability to interpret and analyze sales statistics.
Ability to use basic accounting and budgeting skills.

Essential Duties and Responsibilities

Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
Build team commitment to high standards of service, exceeding customer expectations and leading by example.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Adhere to all regulatory requirements by following processes and structure to ensure compliance.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Assist Retail Store Manager with training and managing all employees in execution of daily tasks and to maximize sales.
Manage all employees in execution of daily tasks and to maximize sales.
Support proper channels of communication that exist between the store, supervisors, and corporate partners.
Exercise judgment and discretion independently and in conjunction with the Store Manager in the day-to-day operations of the store.
Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
Is available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 2 years of work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Clear criminal record.
Provincial Cannabis Certification.
Excellent verbal and written communication skills.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Assistant Store Manager oversees daily store operations, including supervising staff, managing inventory, and ensuring compliance with regulatory standards. They act as the primary point of contact for customer inquiries and complaints while supporting the Store Manager in driving sales and maintaining visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail experience, including a minimum of 1 year in a supervisory role. A valid Provincial Cannabis Certification and a clear criminal record are required for this position.

Skills

Retail management
Team leadership
Inventory management
Customer service
Conflict resolution
Sales analysis
Compliance management
Staff training
Budgeting
Communication
Time management
Attention to detail
Merchandising
Cash reconciliation
Regulatory compliance

Benefits

Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory control
Sales statistics
Regulatory compliance
Customer retention
Merchandising
Staff supervision
Cash reconciliation
Budgeting
Leadership
Training
Operations management
Cannabis certification
Retail industry

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